Software Quality Engineer 1 (DBN) at BET Software

You Bring:

• BSC/BCom/N. Diploma.
• +3 years development experience or +18 months development or test automation experience.
• +3 years Software testing experience.
• 3 years Quality Analyst experience.
• +12 months Security testing experience, or +12 months Automation scripting, or +12 months of Load & Performance testing.
• Domain knowledge assessment.

What You’ll Do:

Technical Outputs:

• Review requirements, specifications, and technical design documents to provide prompt and meaningful feedback.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritise, plan and coordinate testing activities.
• Design, develop and execute automation/load and performance scripts using relevant tools.
• Develop and apply testing processes for new and existing products to meet client needs.
• Consult with internal teams (e.g, developers and product managers) to identify system requirements.
• Monitor debugging process results.
• Investigate the causes of non-conforming software and feedback to implement solutions.
• Track quality assurance metrics, like defect densities and open defect counts.
• Stay up to date with new testing tools and test strategies.

Test Planning

• Conducts requirements gathering by:
• Attending brainstorming, scoping, sprint planning sessions with developers, project managers, Business analysts and customers.
• Reviews the BRD, specification and relevant project documentations.
• Understand how the software works, as well as the business requirements and drivers for the software, and how this would integrate with the current system or framework.
• Strong understanding of the scope of the project, the test time required and quality expectations.
• Identify and raise risks, advise on mitigation plans.
• Define test strategy to reduce testing time and effort.
• Ensure the required test artefacts/software are available (PC specs, browsers, devices).
• Identifies features to be evaluated and features not to be assessed.
• Implement effective test techniques (BVA, EP, etc).
• Able to revise and modify test plans, test suites and test cases to ensure the shortest test time with greatest test coverage.
• Informs relevant stakeholders of any deviation of the current plan.
• Obtaining approvals of relevant stakeholders of the project.

Executes testing

• Conducts necessary checks to ensure testing can be managed with minimal disruptions.
• Deployments were successful and RAT’s (Release Acceptance Tests) have passed.
• Software is in a testable state.
• Team members assigned to the project have relevant software and skills.
• Load and performance, security and automation scripts are completed and ready for execution.
• Completes tasks assigned within the time allocation and requests additional tasks upon completion.
• Executes all relevant test types with DB verification and monitoring.
• Uses relevant tools to improve efficiency.
• Completes all assigned work according to the test plan/work assignment.
• Executes testing on all integrated software components (E.I.S, Syx, etc).
• Ensures all previously open defects are addressed and follow the bug cycle completely.

Defect logging

• Ensures all defect entries are concise, accurate and unambiguous which conforms to standard of the BET QA team.
• Defects that are logged immediately upon identification and relevant investigation is conducted (steps to reproduce, occurrences, severity).
• Ensures all stakeholders are advised immediately of critical bugs which alter timelines or jeopardise the deadlines of the project.
• Assists developers, support, customers to reproduce defects and keeps the impact of this support on the test effort to a minimum.

Test Leadership

• Ensures all test items and team members are available to complete testing.
• Able to troubleshoot, identify and resolve or escalate issues to the relevant teams.
• Able to test lead complex, complex+ projects to completion.
• Plans and allocates tasks for the team members efficiently and effectively.
• Assist junior/inexperienced test leads when required.
• Substitutes for the test lead when required.
• Identifies obstacles which may affect project deadline and takes necessary action.

Behavioural Outputs:

Adaptably Resilient

• Adapts to change and is open to innovative ideas and willing to take on new responsibilities.
• Able to manage pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision making quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Develops Talent

• Collaborates with the team members to set performance goals and measures.
• Performance measures are clear, measurable, and achievable.
• Ensures consistency of expectations across Teams, Portfolio and Group.
• Gives regular structured feedback to teams and seconded members.
• Ensure that the team members have equipment with the requisite skill sets required for both current and future projects by developing a training and career development plan.
• Maintain a current and future skill matrix.
• Have training and development plans in place and ensure execution of the plan.
• Encourage and build a culture of innovation and collaboration.
• Create a culture for teams that is in alignment to the platforms and BET values.
• Provide and facilitate mentoring and coaching.

Resourceful and improving

• Generates innovative ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
• Searches for opportunity to create innovative ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.