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Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city. Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contemporary buzz. Belmond Mount Nelson Hotel has long been regar...
Description
No one understands the Art of Wellbeing quite like our Spa team! Librisa Spa gives guests an authentic African Spa experience, using sublime products from Thalgo and Sothys. We are looking for a Spa Therapist with a strong commitment to excellence who will uphold our high professional standards and enhance our guests’ experience.
Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.
Suggest and promote retail products or additional services.
Strive to achieve the highest standards through continuous education in treatments.
Provide the guests with high quality of service at every stage of their spa experience.
Check whether the guest has any allergies or injuries prior to the treatment or previous medical history which prevent him/her from undergoing the spa treatment.
Assist the guests in selecting their treatment & explain the treatment procedures.
Ensure a proficiency of all treatments offered at the spa & have a good working knowledge of all spa facilities.
To have a thorough knowledge of all skin care, body & products being used at the spa & be able to use & prescribe products appropriately.
To ensure that hygiene standards are adhered to at all times & disinfecting the treatment surfaces & equipment between treatments as per laid down standards & procedures.
To ensure that the spa is neat, clean & tidy at all times & help in retaining the aesthetic beauty of the same.
Maintain equipment and inventory of products.
Acknowledge and respond to relevant customer queries, needs and expectations.
To respect the guest at all times and be discrete with any confidential matters the guest bestows upon you be it of a conversational nature or of a physical nature such as skin conditions or ailments. Delicate aspects of your post are only to be discussed with the Spa Manager.
Accurate monthly stock taking in the absence of the Spa Manager.
To deliver and collect clean laundry for the spa.
Ensure the Spa Manager is kept informed of any developments and guest queries.
In the absence of the Spa Receptionist, assist with Reception duties and coverage as and when required.
Requirements
Have at least one of the following qualifications: CIDESCO, ITEC or SAAHSP.
At least 2-3 years’ experience as a therapist in a stand-alone spa or hotel.
Good communication skills.
Excellent interpersonal skills.
Knowledge about human anatomy, body types, muscles and joints.
Knowledge on various massages and oils.
Excellent customer service orientation.
Genuine interest and passion for wellness and body therapy.
We will only process Your Personal Information in accordance with the Belmond Global Privacy Notice for Employees and Others available here and for recruitment purposes.
We will keep Your Personal Information until the job position which you applied for is filled, whereafter we will delete Your Personal Information.
Should you not hear from us within 14 days of submitting your application, please do accept that your application has been unsuccessful.
Benefits
Competitive basic salary
Medical aid & pension fund benefit
Internal Belmond discounts
Loyalty and recognition rewards programme
Employee Assistance Programme
On going Learning and Development opportunities
Regular community, social and staff welfare events
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