Spec: IT Systems Production Support at Liberty Group South Africa

Purpose

• Administration and Management of Batch Processing for the Group Management and set up of Batch schedules for Pre-prod and Production Release Deployment.

Key Responsibilities

• Administration and maintenance of batch schedules on Control-M for the Group
• Enforcing of the policy and procedure in accordance to governance for changes to production code and processes.
• Problem Resolution.
• Consultancy provided to business users and developers on best practice related to batch processing and release deployment
• Automation of batch processes and file transfers
• Researching & Evaluating work process improvement
• Running with production support / systems related projects
• Maintaining standards & procedures documentation
• Provide input into management report & statistics
• Perform Standby for overnight batch schedules

Additional Key Responsibilities

• After hour support for implementations if required
• Coordination of projects & Implementations
• Processing of daily requests as raised by Application developers
• Coordination of releases into Pre-production and Production batch processes.
• Deployment of Releases into Pre-production and Production in accordance with defined policy

Minimum Experience

• 3 – 5 years in IT Operations or a similar environment
• Background of Project Management an advantage
• Pass the department defined tech check exam

Minimum Qualifications

• Matric
• IT related Diploma / Degree (advantage) 
• Control-M – Min 3 years (V7 upwards)
• Unix Experience – 3 years minimum 
• Previous scheduling experience - an advantage.
• Prior Computer Operations Experience is essential
• Mainframe experience – 3 years+
• Unix scripting – previous experience (advantage)