Specialist: Employee & Labour Relations at Border Management Authority

Description

The successful candidate will be expected to perform the following duties and responsibilities: 

Employee & Labour Relations Management

• Provide advice and guidance to employees and management on labour matters. Provide advice and guidance to management regarding poor performance. Handling of Disciplinary and grievances processes.
• Compile disciplinary and grievance bundles.
• Coordinate appeal, grievance hearings and review of disciplinary hearings.
• Draft warnings to be issued to employees; - Maintain records of ER training, disciplinary, appeal and grievance processes.
• Advise management on developments within the labour relations field.
• Ensure working relationships between Management and employees are conducive. Handling of CCMA and Labour Court processes.
• Compile and Paginate CCMA bundles.
• Manage process of employment relations litigation and ensure fairness and consistency.
• Coordinate labour relations training.
• Manage finalization of grievances. Investigate and prepare a report on findings and recommendations of the grievance.
• Implement outcomes of grievance processes.
• Refer unresolved grievances to Management within the required time frame. Report on the progress of the grievances received and finalized.
• Ensure misconduct cases are finalized• Investigate and prepare a report on the findings and recommendations of the misconduct cases.

Conciliation and Arbitrations

•  Compile and refer appeals to Appeal Authority. Ensure finalization of disciplinary hearings of misconduct backlog cases.
• Manage disputes and Employee Relations audit.
• Ensure finalization of disputes in the Department.
• Ensure appointment of Employer Representative within 5 working days.
• Ensure employer representative attend the disputes.
• Represent the Department in all disputes referred to the General Public Service Sectorial Bargaining Council (GPSSBC) and the Commission for Conciliation, Mediation and Arbitration (CCMA).
• Communicate the outcome of the disputes with the relevant stakeholders.
• Manage and monitor action in the Department.
• Engage on Audit deliverables.
• Respond to Audit queries and exceptions within 3 days.
• Manage the submission of reports and Financial Misconduct reports.
• Act as employer representative in Departmental Standing Committee.
• Represent the department in all chamber meetings.
• Provide input on Departmental policy development and review. Collate statistics and compile report during industrial action.
• Facilitate Employee Relations workshops, conferences and meetings.
• Prepare materials before workshop is held.
• Compile stats on a monthly basis for Employee Relations.

IR Policies Management

•  Ensure structured and legislatively complaint policy, practices and processes and provide the support where there are gaps.
• Maintain effective policies and procedures so that labour disputes and grievances are minimized.
• Make recommendations for changes to existing policies and procedures to ensure compliance with new or proposed BMA regulations.
• Advise on proper procedures to be followed during disciplinary and grievance enquires.
• Contribute to the development of best practice and alignment to industry standards.
• Drive the adoption of the employee relations documentation and policies by management.

Risk and Compliance 

•  Keep abreast of changes in Employee & Labour Relations legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required.
• Ensure submission of mandatory reports and information. 
• Ensure the mitigation of the business units’ risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks. 
• Assist in the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the business unit in consultation with the Executive Manager. 
• Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. 
• Ensure effective support in the provision of evidence to all internal and external audit requirements.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the BMA.

Stakeholder Management and Relations 

•  Provide advocacy on Employee & Labour related matters to relevant stakeholders. Collaborate with the necessary organs of state and domestic and international organisations to promote and enhance effective, efficient and secure human movement. 
• Ensure the development and effective stakeholder relations management with both local and international communities in support of national objectives and Labour Relations priorities.
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration.
• Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer service.
• Represent and participate in the BMA’s committees and tasks teams as member of the executive team.
• Lead the implementation of timeous communication on relevant information and legislation to the BMA.
• Participate in industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement and position the BMA.

Requirements

Minimum Qualifications

• Grade 12 (Matric)
• An undergraduate Qualification at NQF 7 as recognised by SAQA in LLB/ BA Law/Labour Law/Labour Relations Degree/Advanced HR.

Minimum Experience

• 5 years' experience at Junior Management/professional within the HR Operations in an Employee Relations position.

Knowledge 

• Knowledge of the Constitution of the Republic of South Africa.
• Knowledge of the Border Management Authority Act 2 of 2020 and Regulations.
• Knowledge of the Public Finance Management Act No 1 of 1999.
• Knowledge of applicable human resource legislature.
• Sound knowledge of SA labour legislation
• Knowledge of dispute management
• Labour relations Act No 66 of 1995
• Basic Conditions of Employment Act, No.75 of 1997

Other requirements

• Flexibility in working hours will be required to meet demands of the role.
• May be required to work overtime.
• Valid driver’s License