Specialist Group Schemes Administrator at Vodafone Global Enterprise

Role Purpose/Business Unit:

• In order to effectively operationalize the administration of Group Schemes we require the skills of a group schemes specialist to facilitate the following functions.

Your responsibilities will include:

• Creates pay points for new schemes
• Loading of monthly data for new and existing schemes
• Effect changes of benefit structures
• Actively involved with new product set up on the MIP system
• Test and signoff schemes once set up on the MIP system
• Runs bulk data imports
• Receipting and collections process per scheme
• Premium allocation of collected premiums on member level
• Daily management of debit orders, payments and rejections
• Manage the relationship with 3rd parties

Core competencies, knowledge, and experience:

Job Related Skill:

• Strong interpersonal and influencing skills
• Ability to work under pressure
• Multi-tasking
• Excellent verbal and written communication skills
• Building rapport with internal & external stakeholders
• Team Player
• Analytical and attention to detail

Job Knowledge:

• Understanding different scheme types, their objectives, and how they work in practice. This includes knowledge of eligibility criteria, benefit structures, and operational procedures.
• Ability to effectively communicate with and manage relationships with various stakeholders, including members, employers, regulators, and other external parties.
• Strong leadership skills to motivate and guide a team of scheme administrators, ensuring effective performance and collaboration.
• Ability to analyze complex situations, identify problems, and develop effective solutions.
• Identifying opportunities for improvement and implementing solutions.

The ideal candidate for this role will have:

• Grade 12/Matric or min of 5 years working experience in related financial fields
• Telecommunication Insurance experience (+- 5 years)
• Excel, Word, Powerpoint experience

Who we are

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 8 July 2025.