Specialist: Information Security (AD/Exchange) (10134) at The South African Revenue Service (SARS)

Job Purpose

• The job purpose is to ensure the security and integrity of the organization's email and communication systems by implementing and maintaining robust security measures, monitoring for potential threats, and responding to security incidents

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology/ Computer Science AND 5-7 years' experience in an IT environment of which 2-3 years ideally at functional specialist level

OR

• Senior Certificate (NQF 4) AND 10 years’ experience in an IT Environment

Minimum Functional Requirements

• Management of Microsoft Exchange on premise, Exchange Online, Active Directory, Azure AD environments.
• Application of messaging best practices, including advanced email security techniques such as DKIM, DMARC, and SPF.
• Email security gateway management.
• Strong skills in PowerShell scripting for automation and management tasks.
• 3rd Level support for Outlook related server-side escalations.
• Microsoft MS-900 Azure Fundamentals certification.

Job Outputs:

Process

• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.