Specialist Learning & Development at Pick n Pay Stores Limited

The Learning and Development Specialist is responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and overall performance. They collaborate with various departments to identify training needs, develop training materials, and facilitate learning experiences to support the organization's goals. The incumbent will manage and oversee training facilitators to ensure effective and efficient training delivery across the business.

Requirements

• Relevant degree (e.g., B Comm / HR Business / Psychology); post-graduate degree advantageous
• 5-7 years functional experience in HR and training development
• Experience in a retail organisation where responsibilities included Learning and Development activities
• Demonstrated ability to drive the learning and development initiatives across different organisational levels.
• Experience in leading teams
• eLearning design experience and demonstrated expertise in the technical development will be an advantage
• Implementation and troubleshooting of web-based training modules will be an advantage

Skills & Knowledge required:

• Understanding of training design, development and delivery
• Skills analysis and development
• Digital training Experience
• Facilitation Skills
• Workplace Skills Plan & ATR submissions
• Assessing and Moderating of Learning Outcomes
• HR policies and procedures
• Planning and organising skills
• Communication skills

Competencies:

• Conceptual / Abstract  / Big Picture Thinking
• Facilitation skills
• Engaging Diversity
• Business Insight
• Organisational Agility
• Motivating People
• Modelling / Living the Values
• Practical Execution Management (Planning and Organising)
• Ensuring the successful implementation and continuous optimisation of the Learning and development strategy and framework across Pick n Pay.
• Conducting recurring training needs analysis to identify skills gaps across Pick n Pay.
• Ensure that quality workplace skills plans are aligned to the business strategy; BBBEE scorecards; statutory requirements; organisation and individual capabilities.
• Ensure successful submission of the Workplace Skills Plans (WSP) and Annual Training Reports
• Continuously create/revise/repurpose course content to meet business needs.
• Facilitate training for Pick n Pay such as soft skills, leadership skills etc., based on business requirements.
• Deliver learning events, interventions and programmes aligned to business and learning needs.
• Implement policies and procedures related to various training interventions and learning and development quality processes.
• Deliver training programmes focused on adult learning methods and based on employee needs and business priorities.
• Adapt a facilitation approach to meet various learning styles within the learning group and to maximise learning experience.
• Gather evaluation and provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes and business objectives.