Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Job Details
We are looking for a seasoned Category Buyer - Prepared Meals to compile and execute the category plans in line with the strategy, objectives and category group guidelines on format/margin and assortment strategies. To optimize the performance of the assigned categories by having clear category plans in place that are aligned to the strategy, category group guidelines and being customer focused
Requirement
- Preferably relevant university Degree
- 3+ years retail Buying and Category Management experience essential (Prepared meals experience is essential)
- Proven and consistent success on financial KPI’s
- Extensive commercial knowledge
- In-depth knowledge of store operations combined with category knowledge and in store execution
- SAP knowledge is an added advantage
Competencies:
- Sound knowledge of buying fundamentals and in depth knowledge of product costings
- Ability to understand building of recipes and factoring in various relatable costs, from raw material to packaging
- Ability to understand and analyse complex detailed information to identify the source of the issues and recommend solutions to enhance the category performance
- Have the understanding of all Commercial levers in Foods retail
- Commerical and Financial Acumen
- Judgement and Decision Making
- Networking and Relationship Building
- Excellent Communications skills (Verbal and Written)
- Sound Negotiation and Influencing skills
- Good Presentation skills
Additional
- Understand negotiating position, key drivers, and desired outcomes; develop and present factual, rational, and compelling arguments to build support and gain commitment from other parties; understand when to engage in counter-negotiations to reach win-win outcomes
- Anticipate negotiating roadblocks and objections, ensuring any contractual agreements entered into are structured according to the regulatory controls in place
- Develop and recommend business strategies that target category-specific growth
- Evaluate merchandising plans and their business impact; make recommendations for modifying plans based on findings
- Identify and recommend process improvements that target performance, quality, work efficiency / cost reduction
- Maintain a solid working knowledge of assigned category, industry, and market; use knowledge of industry practices, business trends, distribution methods, and the competitive environment to develop buying plans
- Implement and execute tactical buying plans, ensuring alignment with category-specific growth strategies, as well as Pick n Pay’s overall business strategy
- Integrate with Store Operations and Store teams to drive the implementation of the category plan
- Communicate regularly with suppliers to mutually share financial and other performance criteria; use metrics to identify performance gaps and hold suppliers accountable for achieving financial and other mutually agreed upon goals; develop and implement contingency plans to close performance gaps
- Demonstrate confidence and expertise when interacting with suppliers whilst reinforcing the importance of Pick n Pay’s values, buying strategies and corporate initiatives
- Implement and execute Private Brand category strategy, ensuring alignment with category-specific growth strategies, as well as PnP’s overall business strategy
- Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance of the category
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To translate marketing and branding strategies into innovative and exciting campaigns by developing effective and meaningful content, copy, ideas and scripts in the in-house creative team.
Requirements
- Relevant tertiary qualification
- 2 - 5 years’ experience in copywriting for advertising or marketing agencies
- Knowledge/understanding of storytelling principles across various channels and digital
Competencies:
- Ability to work independently or with a team to meet deadlines
- Excellent organizational skills and multitasking ability
- Critical thinking skills
- Ability to influence people through creative ideas and written work
- Relate well to people – good team worker
- Interpersonal skills
- Attention to detail
- Assertive, confident and Driven
- Initiative and sense of urgency
Responsibilities
- Working with the creative team to create exceptional creative work
- Using key messages to develop work for multiple communication channels, including ATL, digital and non-traditional
- Producing a variety of high-quality copy solutions, from punchy short-form to persuasive long-form.
- Interpret creative briefs to develop concepts for execution with assigned brands
- Research and understand a client’s needs and target audiences, through online searches, reviews of existing research, interviews with subject-matter experts, and in-person meetings
- Write original copy and edit content for a range of marketing and communications materials
- Collaborate with a team of account managers and creative staff, from concept development to delivery of final product
- Present copy concepts and final deliverables to internal team — and to client representative when requested — and participate occasionally in client pitches
- Revise copy based on internal feedback
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To provide and enable divisional culture and processes required for innovation to succeed in any given scenario with a focus on supporting and enabling key activities driven throughout the division.
Provide administrative support to the Head of General Merchandise, Senior Category Buyers and Strategic Planner HOD and to ensure that all Administrative/Support requirements are met. Support the above to perform their responsibilities in an organised and timely fashion which is consistent within the operating practices of the organisation, the requirements of their roles and in doing so provide support to the General Merchandise division.
Requirement
- Grade 12/Matric or equivalent qualification
- Relevant Tertiary Qualification advantageous
- Excellent computer skills
- Graphic design experience
- 5-7 years PA experience
- Change Management experience advantageous
- Experience with high efficiency and accuracy of typing and word processing
Competencies:
- Commercial and financial acumen
- Verbal and written communication
- Attention to Detail with a sense of urgency
- Organisational agility
- Analysis
- Judgement and decision-making
- Innovation
- Drive
- Self-Management
- Teamwork
- Networking
Admin
- Manage the end to end promotion process with the Advertising Assistant
- Be the conduit between the buyers and Advertising Assistant
- Compile reports from a variety of sources and prepare executive summary and proposal to HOD.
- Compile and produce high-quality business-related presentations, reports and co-ordinate function for budget purposes
- Co-ordinate meetings internally and externally with high performing mindset
- Co-ordinate all travel arrangements (local and international), including visa applications and relevant authorizations.
Communication
- Facilitate front office duties such as phone calls, answer questions and information requests in line with defined rules.
- Create communication and processes that assist with innovation in the division and GMD HOD
Stakeholder Management
- Manage stakeholder projects and logistics to ensure all areas are informed and empowered
Self-Management
- Drive and live the culture of the compelling vision and strategy for innovation within the organization and successfully lead others in that direction.
- Collaborate with others to achieve results
Demonstrate PnP values
- Achieve KPI’s / deliverables within agreed time-frames and according to quality standards
- Promote co-operation in working with others to achieve shared goals
Visual Merchandiser:
- Management and support of this new role within GMD
- Overseeing of GMD Weekly Huddle Pack providing professional and comprehensive communication regarding GMD to stores
- Assistance in providing video content designed to improve communications in relation to visual merchandising in stores
Projects and Functions
- Liaise and assist with relevant stakeholders to arrange events and functions such as year-end functions, Christmas range conferences etc.
- Participate and assist with projects assigned
Design
- Design of content for HOD on PowerPoint
- Graphic design and build of promotional content (including videos) on a design platform such as Canva, CapCut, or any similar platform
System Development
- Examples of system development this year:
- AdNote shortfalls highlighted and addressed to optimize the promotions submission process
- Store Portal shortfalls highlighted and addressed to increase participation and sales
Franchise Interaction
- Communication to Franchise stores with regards to GMD deals
- Getting a better understanding of Franchise stores’ needs and adjusting current systems/product offerings to better serve and for full these needs
- Aiming to improve KPI sales growth across all business platforms including the on-line segment of the division
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We are looking for an Architectural Drawing Technician to plan the internal layout of all format stores in accordance with Pick n Pay’s design requirements/Brief/blue-print layouts, design principles and standard specifications. Support in the creation of new fixtures or design concepts.
Requirements:
- National Diploma (NQF Level 6) in Architecture or Similar Build environment qualification
- 2 years post graduate experience
- Experience in Retail Design
- Sketchup Pro 2023 essential
- Knowledge of relevant SABS codes of practice and SANS Regulations
- Knowledge of the OHS Act and associated regulations
- Proficient in Autodesk products, with specific focus on AutoCAD & Revit
- Proficient in Microsoft Suite, with specific focus on Excel and Word
Key Responsibilities: but not limited to:
Store/Space Planning
- Execute store planning for detailed population, ensuring that the end product is practical and aligned to Blue print, store cluster, budgets and specifications
Design Aesthetics
- Design new stores and revamps to Pick n Pay’s design requirements/Brief/blue-print layouts, design principles and standard specifications as they are formulated
- Ensure all design brief requirements are catered for according to Pick n Pay’s standards and specifications. All designs to adhere to National Building Regulations SANS 10400
As-Built
- Update store plans in accordance with Architect issued as-built plans and/or final site inspection of works completion
Drawing Office Administration
- Ensure all drawings are archived and documents are filed timeously
- Keep record of all issued plans and documents in accordance with the drawing office process document
- Provide support and relevant information timeously to all internal and external stakeholders
- Prioritise and meet deliverables by constantly monitoring and tracking all assigned projects to ensure that deadlines are met and adhered to as set out by the drawing office process document
Design Support
- Support HOD with creative designs & concepts to present new offerings.
- Aligning & Liaising with Equipment team whilst attending design needs.
- Creating 3d Models & Renders for presentation purposes
Competencies:
- Attention to Detail
- Business Mindedness
- Quality Control & Standards
- Results Orientation
- Problem Solving
- Planning and Organizing
- Adaptability and Resilient
- Customer Orientation
- Communication Skills
- Analytical Thinking
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To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are me
Requirements
- Matric (attach certified copy to application)
- Must have a valid South African ID (attach copy to application)
- Must have a valid Driver’s license code 08 (attach certified copy of license)
- 12 – 18 months face-to-face customer service experience
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
- Kosher knowledge and experience will be advantageous.
Competencies:
- Self-driven
- Basic computer literate (MS Office)
- High energy levels
- High attention to detail
- Ability to think on your feet when resolving problems
- Customer service centric
- Sense of urgency
- Professional
- Analytical skills
- Good communication skills
- Good intrapersonal skills
- Customer service ethos
- Understanding of Pick n Pay’s business priorities
- Understanding of different store formats
- Understanding of Pick n Pay values and expected performance standards
- Understanding of organizational structures, business flows, where and how to source information
- Code of Ethics
- Gain understanding on the process of handling customer complaints via different mediums
- Understand the SOP governing the public liability process
- Basic knowledge on the SOP governing the food safety procedure
- In-depth knowledge on the roles of the CSM in store and the community around the store
- Reports
- HR Policy
- Consumer Protection Act
- Liquor Act
- Customer Service
- Store Standards
- Communication
- Training
- Social Responsibility
- Administration
- Ad-hoc Projects
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At Pick n Pay, we’re looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals.
We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for Clothing Assistant Manager position.
Candidates need to demonstrate professional values and attitudes; and the ability to integrate acumen and technical competence with each area of the value creation process.
Requirements:
- Previous experience as an in managerial position. (or previous reliever experience)
- Grade: 12 (NQF Level 4) or equivalent.
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Competencies:
- An absolute passion for the product
- Good interpersonal & communication skills
- Conscientious, attentive to detail, accurate
- Good staff management and development skills
- Sense of urgency, enthusiasm and high energy level
- Assertiveness
- Customer centric approach
- Ability to work under pressure
- Motivation, self confidence and the use of initiative
- Team player who is results driven.
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions)
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
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At Pick n Pay, we’re looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals.
We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for Trainee Manager stores
Candidates need to demonstrate professional values and attitudes; and the ability to integrate acumen and technical competence with each area of the value creation process.
Requirements:
- Retail experience Sound Numeracy skills and knowledge of retail industry
- 2- 3 years retail experience an added advantage
- Drivers License is essential
- Must be able to pass given assessments at the required level
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must be Matriculated (attach certified copy to application) Must have a valid South African ID (attach copy to application)
- Must have a valid Driver’s license code 08 (attach certified copy of license)
Competencies:
- Monitor and develop other’s performance.
- Acknowledges good performance, confronts and corrects poor performance
- Solves new/unfamiliar problems by generating workable solutions
- Ability to identify/prioritise urgent matters and attend to them immediately
- Ability to influence confidently, firmly and fairly. Attention to detail.
- Building relationships and promote teamwork
- Be able to communicate effectively at all levels
- Results orientate
This is a career path to become a store manager.
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated.
- Damaged/expired stock is removed Prevent wastage/shrinkage/damages Check correct pricing e.g. labels
- Ensure that all administration is completed accurately and timeously
- Analyse, maintain and update relevant information/documentation, take required action when necessary
- Plan and implement sales promotions
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
- Monitor budgets and take required action
- Analyse profitability of department, make recommendations or take required actions
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering
- Manage employees to ensure standards are maintained by competent, motivated employees
- Complete an 18 months trainee program
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The Learning and Development Specialist is responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and overall performance. They collaborate with various departments to identify training needs, develop training materials, and facilitate learning experiences to support the organization's goals. The incumbent will manage and oversee training facilitators to ensure effective and efficient training delivery across the business.
Requirements
- Relevant degree (e.g., B Comm / HR Business / Psychology); post-graduate degree advantageous
- 5-7 years functional experience in HR and training development
- Experience in a retail organisation where responsibilities included Learning and Development activities
- Demonstrated ability to drive the learning and development initiatives across different organisational levels.
- Experience in leading teams
- eLearning design experience and demonstrated expertise in the technical development will be an advantage
- Implementation and troubleshooting of web-based training modules will be an advantage
Skills & Knowledge required:
- Understanding of training design, development and delivery
- Skills analysis and development
- Digital training Experience
- Facilitation Skills
- Workplace Skills Plan & ATR submissions
- Assessing and Moderating of Learning Outcomes
- HR policies and procedures
- Planning and organising skills
- Communication skills
Competencies:
- Conceptual / Abstract / Big Picture Thinking
- Facilitation skills
- Engaging Diversity
- Business Insight
- Organisational Agility
- Motivating People
- Modelling / Living the Values
- Practical Execution Management (Planning and Organising)
- Ensuring the successful implementation and continuous optimisation of the Learning and development strategy and framework across Pick n Pay.
- Conducting recurring training needs analysis to identify skills gaps across Pick n Pay.
- Ensure that quality workplace skills plans are aligned to the business strategy; BBBEE scorecards; statutory requirements; organisation and individual capabilities.
- Ensure successful submission of the Workplace Skills Plans (WSP) and Annual Training Reports
- Continuously create/revise/repurpose course content to meet business needs.
- Facilitate training for Pick n Pay such as soft skills, leadership skills etc., based on business requirements.
- Deliver learning events, interventions and programmes aligned to business and learning needs.
- Implement policies and procedures related to various training interventions and learning and development quality processes.
- Deliver training programmes focused on adult learning methods and based on employee needs and business priorities.
- Adapt a facilitation approach to meet various learning styles within the learning group and to maximise learning experience.
- Gather evaluation and provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes and business objectives.
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To plan, design, develop & provide a range of Talent management and development services through solutions that support the implementation of key strategies for creating and sustaining a high performing organisational culture to attract and retain the best talent and position the company as an employer of choice.
Requiements
- Bachelor’s degree in Human Resources, Training and Development, or related field
- 3+ years’ experience in an HR (or related) role responsible for the development and implementation of talent programs in large-scale, blended learning environments
- Understanding of the theory and practice of talent management and Performance
Competencies:
- Excellent stakeholder management capabilities
- Strong influencing and negotiation skills
- Passion to drive changes
- Strong project management
- Strong interpersonal and organizational skills
- Excellent oral and written communication skills
Responsibilities:
- Proactively identify organizational alignment and enhancement opportunities; and provide guidance to the Human Resource department and business leaders related to increasing performance and capability
- Effectively lead and participate in project teams comprised of subject matter experts and stakeholders in order to determine desired talent management outcomes and alignment opportunities
- Support and lead high-potential and leadership development implementation through program management techniques
- Work as part of a team to design and deploy appropriate learning and performance solutions for leaders.
- Assist with the development of performance management policies and guidelines for the organisation.
- Ensure the effective management of the organization wide performance management cycles and ensure that timelines are clearly communicated with business.
- Work with HR Business Partners to conduct awareness campaigns/ performance management sessions with business to communicate performance management cycle expectations.
- Facilitate the performance review process, ensuring a fair and transparent performance management process that is adhered to across the organization.
- Design surveys, conduct reporting and analytics on survey data for Talent Development course offerings
- Conduct, with HR/Talent Development and Performance Management, a market-wide needs assessment (including analyzing historical data) to determine the competency development gaps that are high, medium and low priority to address identified talent gaps
- Actively research, recommend, creatively design, develop, facilitate implementation and deliver related initiatives, programs, systems and policies using a wide variety of delivery methods and media
- Regularly review and improve the performance management process to ensure it remains effective and aligned to organizational goals.
- Manage and analyze Talent Development and Performance Management related data, interprets findings and trends, communicates analyses and results, and make sound Talent Development and Performance Management recommendations based on findings
- Identifying talent development and learning needs in support of the PnP strategic and operational goals through partnership with business leaders, managers, technical experts and HR Business Partners
- Collaborate with HR Business Partners to design individual development plans and following up to ensure the plans are realized; support employees in identifying career paths and roles within the PnP
- Coordinate providing career coaching and mentoring programs to high-potential talent and help managers utilize other development tools such as job assignments, job rotations, and mentoring
- Provide support to HRBPs on the utilisation of the Workday Talent and Performance module to ensure compliance across the organisation
Method of Application
Use the link(s) below to apply on company website.
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