Public Policy Intern at takealot.com

Requirements:

Qualifications & Experience:

• N6 in Business Management or HR

The skills we need:

• Adaptability & Speed - Keeping up with rapidly changing digital landscape and being able to work in a fast paced environment
• Written Communication - Clear, persuasive writing for various audiences
• Strong Google Sheets Skills

Attributes required: 

• Fast learner and able to adjust to change
• Passion for socio-economic development
• High Attention to detail in a high-pressure environment
• Highly organized and efficient
• Solutions-oriented
• self-motivated can-do attitude
• Strong communication skills both written and spoken
• Excellent team player

Key Responsibilities

Strategic Project Administration (30%)

• Compliance Ownership: Lead the end-to-end preparation and execution of Non-Disclosure Agreements (NDAs) and legal frameworks for social impact partners.
• Financial Integrity: Take full ownership of the social impact budget tracker, processing invoices and ensuring all financial records align with audit requirements.
• Stakeholder Liaison: Act as the central communication hub between the Public Policy team and external partners to ensure project alignment and momentum.
• Knowledge Management: Architect and maintain a centralized digital repository for all social impact documentation, ensuring data is accessible for reporting and impact assessments.

Social Impact Program Coordination (70%)

• Economic Inclusion Oversight: Manage the end-to-end coordination of the Marketplace and Personal Shopper social impact programs, ensuring participants meet all milestones within the Takealot strategic framework.
• Participant Lifecycle Management: Take ownership of the participant journey, from initial vetting to final activation, ensuring a frictionless programme onboarding experience.
• Skills & Capacity Building: Partner with external training providers to monitor learner progress; proactively intervene when completion rates lag to ensure program KPIs are met.
• Performance Analytics: Monitor and report on key conversion metrics (KPIs) per region, providing data-driven recommendations to optimize the "lead-to-active" journey.
• Cross-Functional Synergy: Collaborate with Recruitment and Onboarding teams to identify and resolve process bottlenecks that hinder the growth of the Marketplace and Personal Shopper ecosystems.
• Digital Transformation: Maintain and update a centralized SOP library, ensuring that all team members have access to the latest versions of project frameworks and compliance checklists.