Specialist Sales Representative Immunology at Johnson & Johnson

BUSINESS AREA PERFORMANCE:

• Conduct all activities in a CREDO based manner and maintain compliance to Health Care Compliance, industry and company standards to drive business performance
• Act as an ambassador for Janssen Pharmaceutica (Pty) Ltd
• Meet or exceed annual sales targets as determined in the assigned incentive targets by quarter for the financial year and be accountable for results
• Effectively communicate and implement strategies as determined by the Brand managers
• Accountability and management of territory through Salesforce
• Customer interaction excellence metric achievement to meet business requirements to reach Health care practitioner customer base with the correct frequency, channel and content
• Interact with correctly targeted customers through approved channels – virtual or physically to build relationships, gather market in intelligence, deliver key strategic messages and deliver key value-add to customers
• Conduct in-service training as required
• Completes administrative responsibilities efficiently and as per established deadlines
• Sales force effectiveness by analyzing sales, customer and activity data to monitor progress against objectives and communicate information to Sales and Brand managers; implement corrective action where necessary
• Develops a territory coverage plan that maximizes selling time with all account professionals, while coordinating efforts with company counterparts, to ensure good coverage and continuous selling effort
• Collaboration with brand managers to ensure correct implementation of strategy and activities
• Organize and conduct promotional events and promote Janssen products in a compliant manner such as business meals, group meetings or other
• Timeously input all required data into Veeva as requested and as business need is determined
• Effectively incorporate Janssen selling skills incl. but not limited to AIDiNC selling process
• Actively participate in ongoing and required knowledge assessments pertaining to strategy, clinical trials, product and competitor with an achievement of required company pass rates (80%)
• Taking accountability for enhancement of own knowledge pertaining to the role through ongoing research and reading
• Ensure familiarity to relevant sales documents e.g. Incentive Forecast Document
• Provide regular and ongoing feedback to the sales and marketing managers regarding:
• Competitor activities and relevant market dynamics
• Strategy and promotional messages and material

BUSINESS AREA MANAGEMENT:

• Create, build and expand the value of the business area through providing feedback of in-field intelligence
• Develop and expand technical knowledge necessary for business area management and customer interaction utilizing platforms provided by J&J
• Ensures all requests and assignments meet company requirements and are submitted by established deadlines

POSTIVELY CONTRIBUTE TOWARDS A HIGH PERFORMING TEAM THROUGH TEAMWORK

• Develop a full understanding of business and team sales goals including brand specific critical success factors and participate in team discussions
• Build a collaborative environment across all teams and take on delegated responsibilities from sales manager to support the team as required
• Prepare, attend and actively participate in sales and marketing team meetings including weekly team meetings, trainings, congresses and cycle meetings
• Collaborate within and outside of the direct team to aid in delivery of business results
• Respond to requests for support from other customer facing colleagues in direct team or other regional divisional teams and proactively share information and insights
• Help to build respect, commitment, cohesion, responsibility and accountability within the team and work to building the Leadership Imperatives of Shape, Connect and Grow

Qualification

• Minimum 3-5 years sales experience in an ethical pharmaceutical company
• Bachelors degree or equivalent tertiary qualification
• Specialist physician detailing experience
• Product & disease knowledge is advantageous (Gastroenterology, Rheumatology, Dermatology)
• Ability to travel

Key competencies

• Accountability and ownership
• Proven leadership skills and ability
• Excellent interpersonal and communication skills
• Highly motivated and self-starter
• Ability to work independently and be a team player
• Business acumen and ability to analyse data
• Able to plan and network effectively
• Exceptional selling ability and demonstrated successes
• Adaptable, flexible
• Innovative and solution and decision seeking
• High learning agility
• Computer literacy
• Territory management using supporting tools e.g. Customer relationship management platforms
• Valid driver’s license and safe driving record