Stakeholder Engagement Specialist - Musina at De Beers Group

Company Description:
You’ll make us shine

• You enjoy being part of a talented and diverse team and can communicate easily and openly with your colleagues.
• You are also passionate about quality work and know that good communication does not just happen – a great deal of care is taken to ensure accuracy, consistency and timeliness.
• With a fascinating product, a global business and great stories to tell, come and be part of our team.
• We’re the world’s leading diamond company – a unique luxury business that thrives on the creativity, passion and knowledge of our people.
• To push our company forwards, we always need to think differently. We welcome diverse perspectives, people who spark fresh thinking and aren't afraid to challenge assumptions
• In return, we provide you with the space and support to grow and achieve your ambitions.

Job Description:

• As a Stakeholder Engagement Specialist, you will be expected to contribute to the management of the operation’s social and human rights impacts and risks and build a mutually beneficial long-term relationship with Venetia Mine affected stakeholders. For this, you will be responsible for conducting reviews and assessments to understand the area of influence and stakeholders, support the analysis and development of stakeholder engagement planning, carry out stakeholder engagement plans and monitor and evaluate the results of engagement activities.  

You will also be required to:

• Support and collaborate with studies, assessments, reviews needed for planning of social performance.
• Support and collaborate with the development of long-term and annual plans for social performance. Mainly the Social Management Plan and the Stakeholder Engagement, but additionally any other related social impact management plans.
• Execute stakeholder engagement activities both according to social performance plans or as required.
• Maintain opportune and detailed records of engagement activities and their results, as well as the analysis and recommendations generated from these.
• Support and collaborate with the operation of a grievance mechanism and the management of grievances.
• Support and collaborate with the identification, categorization and consequence rating of social and human rights impacts and risks, as well as contribute to design and implement corresponding controls.
• Support and collaborate with social performance monitoring and evaluation activities.

You will also be required to:

• Provide inputs into the development of the Social Management Plan for Venetia Mine
• Develop and maintain a stakeholder engagement system to capture engagements and actions arising from stakeholder engagement interventions
• Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy
• Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries
• Manage stakeholder engagement coordinators, providing guidance and directing their workload activities to ensure timescales and requirements are met
• Provide briefings and support to technical teams for meetings with stakeholders
• Arrange and attend stakeholder meetings with technical and other team members and ensure feedback of stakeholder responses and requests to technical teams are responded to within agreed timescales
• Prepare and manage workshops, roundtable and forum logistics including developing agendas, project plans, minute taking and production of reports
• Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database
• Attend client-facing meetings, collaborative planning workshops and report to client on progress
• Ensure accurate reporting of engagement interventions as and when required
• Develop and review Stakeholder Engagement policies and procedures
• Evaluate the effectiveness of stakeholder engagement plans and implement corrective actions
• Identify, document, monitor and develop appreciate management actions to address all social commitments
• Provide expert guidance regarding conflict transformation and management methodologies, negotiation and conflict prevention
• Develop and execute workplans for building capacity in conflict transformation and management
• Facilitate the establishment and operation of Venetia Mine Accountability Mechanisms within the Musina and Blouberg Municipal areas
• Provide input into departmental budgets and monitor budget spend in area of responsibility
• Facilitate and foster good stakeholder relationships across business and communities
• Continually improve social performance and community engagement strategies to ensure best practice

Qualifications:
Education required:

• A Bachelor’s degree or equivalent in a relevant discipline
• Post graduate qualification in relevant field would be advantageous

Experience & knowledge required:

• At least 5 years’ experience in Stakeholders Relations
• Knowledge in conflict transformation and management and mitigation practices,
• Knowledge and/or experience of social impact assessment, human rights due diligence/ impact assessment, participatory methodologies, social project planning and management (theory of change, logical framework matrix, etc.)
• Knowledge of international standards: IFC Performance Standards, Equator Principals, ICMM, UN Guiding Principles on Business and Human Rights.
• Computer literate (MS Office at intermediate level)
• Fluent in English (written and verbal)
• Ability to communicate in other African languages would be advantageous
• Experience in developing and successfully implementing stakeholder engagement plans
• Proven ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, prepare responses/narrative quickly and clearly and use personal initiative
• Good interpersonal and networking skills, highly articulate team player
• Good analytical and strategic planning skills

Other requirements:

• Strong report writing and communication skills
• Proven track record of stakeholder engagement at government and community level
• Good understanding of government policies and strategic plans i.e. Integrated Development Plans
• Knowledge of the Anglo American Social Way framework will be an advantage
• Mining operational knowledge
• Strong Project management and execution skills
• Valid EB/Code 08 Drivers License
• Successfully obtain a Red Ticket (Medical Fitness certificate) and Security clearance on mine