Strategic Broker Relationship Manager - KZN Region at AIG

Purpose of the Role:

• Build and grow portfolios with KZN and surrounding area brokers that will lead to increased production in our chosen products.
• Develop, retain and expand business relationships within all distribution channels in South Africa and specifically within the region. 
• Manage relationships with internal and external stakeholders to ensure that service levels meet or exceed customer expectations across all products and services.
• Develop engagement plans for targeted distribution channels, leading to increased pipeline, and recommend & promote company products and services based on distribution channel needs.

Principle tasks:

• Drive growth and develop Broker portfolios to achieve budgeted sustainable growth.
• Target new business and cross sell opportunities. 
• Coordinate periodic meetings with key Broker partners to ensure profitable growth and relationship strengthening. 
• Ensure clarity on AIG’S distribution model and all other regulatory and compliance functions
• Establish and develop a proactive pipeline of business, identify new and cross sell business opportunities, via Salesforce and ensure bind ratios in line with targets. 
• Maintain a working knowledge of targeted Industry groups and align AIG’S U/W appetite for the key segments.
• Manage AIG’S Salesforce database for all allocated accounts 
• Manage on boarding and termination of geographical Broker agencies.
• Manage designated ad-hoc projects.
• Utilise all relevant data and analytics tools and contribute to team reporting objectives

Key objectives:

• In conjunction with U/W’s, facilitate renewal of all key accounts within designated portfolios in accordance with Profit Centre underwriting strategies.
• Achieve new business budgets through strategic account targeting, pipeline management and maximising relationships.
• Further strengthen & build key internal and external stakeholder relationships.
• Communicate and demonstrate AIG’s value proposition in the marketplace.
• Facilitate broker and client events as required.
• Support and assist all Client and Broker Engagement colleagues, locally and Internationally, strategically and operationally. 
• Support our Multinational, Facultative and Claims teams in advocating our capabilities in these areas. 
• Ensure adherence to regulatory and compliance requirements

Qualifications:

• Short Term insurance qualification preferable
• FAIS Compliant
• RE5 exam

Skills and competencies/levels:

• Excel, word, and Outlook 365 experience
• Ability to create presentations
• Strong negotiation skills
• Ability to handle pressure
• Assertive and confident
• Positive Attitude
• Team Player