Supervisor-Housekeeping at Protea Hotels

Job Responsibilities:

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. 
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. 
• Assist Housekeeping management in managing daily activities. 
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. 
• Document and resolve issues with discrepant rooms with the Front Desk. 
• Prepare, distribute, and communicate changes in assignment sheets/workboards. 
• Communicate issues to next shift. 
• Complete required paperwork. 
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; 

• report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. 
• Ensure uniform and personal appearance are clean and professional.
•  Maintain confidentiality of proprietary information; protect company assets. 
• Support all co-workers and treat them with dignity and respect. 
• Support team to reach common goals. Comply with quality assurance expectations and standards. 
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
•  Read and visually verify information in a variety of formats (e. g., small print). 
• Visually inspect tools, equipment, or machines (e. g., to identify defects). 
• Enter and locate work-related information using computers and/or point of sale systems.
•  Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
• Move through narrow, confined, or elevated spaces. 
• Move over sloping, uneven, or slippery surfaces and steps. 
• Move up and down stairs and/or service ramps. 
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. 
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. 
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. 
• Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. 
• Listen and respond appropriately to the concerns of other employees. 
• Speak with others using clear and professional language. 
• Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.