Supplier Replenishment Administrator – Pepsico Park at PepsiCo

Responsibilities

We are looking for a Supplier Replenishment Administrator to join our dynamic team. The role is physically located in PepsiCo Park. The Supplier Replenishment Administrator will be responsible for the following:

• To manage the short-term replenishment cycle with the purpose the enhance the collaborative working relationship between Makro and its suppliers in the replenishment space by building sound relationships with the customer and implement a collaborative environment between Simba and the customer.
• The primary focus will be to improve customer service levels while optimizing inventory levels
• Responsible for the day to day order management and fulfilment of orders placed by customer via the automated ordering platform. This requires monitoring of all orders daily
• Identify EDI concerns,SKU’s being short delivered and follow up with Simba Operations to drive order fill rates
• Manage run out and discontinued ordering daily
• Reviewing the customer forecasts and future demand, and engaging all sales locations to ensure order fulfilment
• Manage the baler make to order fullfilment process by engaging with stores weekly to secure baler orders with a 2 week lead time

Replenishment

• Review F&R order proposals and flag any anomalies for the SRA Team Lead to investigate
• Daily replenishment of orders by Makro and Onboarded stores National according to NOD’S
• Monitor and verify F&R orders daily
• Manage STO’s to stores
• Ensure that orders are placed on the correct nominated order day for Makro stores and DC
• Review stock levels on KVI lines according to promotional grid on a daily basis and expedite orders on critically low stocks
• Optimise order quantities to drive supply chain efficiencies
• Place orders for and escalate customer requests as per the defined process
• Highlight any manual orders placements by stores to the SRA Team Lead
• Place jab (adhoc) orders on newly listed articles and closely manage stock levels in opening weeks
• Place orders for buy-in prior to price increase provided the National Category Manager has specified the days cover target and obtained approval from the Merchandising Manager for buy-ins greater than 6 weeks cover.
• Place and manage special orders by instruction from the National Category Manager per store. The National Category Manager is required to get approval from the Merchandising Manager for all special orders. No orders are to be placed based on suggestions from Key Accounts Managers
• Ensure that discontinued articles are not ordered. Discontinued articles will be identified through their status.

Promotions

• Manually adjust orders up before the start of the promotion as per the National Category Manager’s instruction.
• Manually adjust orders up to ensure that promotional displays are sufficiently stocked.
• Continue evaluating F&R order proposals during the promotion and amend orders where necessary
• Expedite orders where stock levels are critically low
• Manually adjust orders down towards the end of a promotion if the F&R forecast does not adequately taper off

Master Data

• Ensure Makro article master data is correct and aligned to that of the supplier. Flag any misalignment to the National Category Manager.
• Follow up on article discontinuations and new listings. Highlight any delays impacting the business to the SRA Team Lead.
• Ensure that nominated order and delivery dates per Makro store are accurate at all times. Apply changes to nominated order days and delivery days in Excel in the appropriate format and communicate to the SRA Team Lead for updating in SAP.
• Communicate new articles to the SRA Team Lead for loading onto F&R. Provide replenishment parameters in Excel in the appropriate format and identify a suitable reference article and multiplier for all new articles.
• Ensure Master Data is updated frequently
• Extract reports and manage Stock on hand by store
• Extract reports and manage Stock on hand in the D.C
• Extract and Manage Aged Stock Reports
• Extract and manage No Sales Reports

Logistics

• Manage delivery issues highlighted by the supplier and the Food Admin Team and communicate failed loads and their impact to stores
• Expedite urgent orders and communicate status to Makro stores and National Category Managers

Inventory

• Agree days cover target ranges with the Food Replenishment Manager
• Analyse the following reports in BW on a daily basis and recommend corrective actions:
• Daily out of stocks (STB023)
• Service level (STB023)
• Manage expiring stock based on escalations from stores

Out of scope

• Upload of replenishment parameters in F&R
• Upload of new articles in F&R
• Anything related to price competitiveness of products
• Any category negotiations with the buyer or category manager
• Price increase negotiations and sign offs
• Amendment of order values. Order values may only be amended where efficiency incentives apply. All efficiency incentives must be documented and signed by the Key Accounts Manager and the Makro Merchandising Manager.
• Sales performance reviews
• JBP planning and strategy
• Signing of claims
• Orders for uplifting stock (store function / Food admin team)
• In store merchandising
• Feedback on fill-rates
• Printing dispo’s for National Category Managers

Key success Criteria

• Effective partnering with SA CDCs Managers
• Simba PepsiCo is professionally & positively represented to various stakeholders
• Customer service Excellence delivered within customer SABU business unit
• All controls in place and comply with all company policies & procedures

Qualifications

What will qualify you for the role

• BCom Degree or similar
• 3-5 years experience within the FMCG industry, preferably in a customer facing role
• Excel and SAP Skills advantageous
• Supply Chain Planning or Commercial experience advantageous