Sustainability Manager (Sun City) at Sun International

Description
Job Purpose 

• The Sustainability Manager will be responsible and accountable for the on-site management of an integrated Sustainability function, framework and team for the business unit including the planning, implementation and management of Sustainability policies, procedures, incidents and projects for the business unit with the aim of achieving SHE, Fire Protection, SED and Events Compliance targets, managing regulatory risk, improving SHE, Fire Safety, Events Safety Compliance and SED performance, with the objective of creating shared value and reconnecting company success with environmental, economic and social progress and the long-term interests of the Company. The role includes proactive engagements and nurturing relationships with internal and external stakeholders (including community leaders, government authorities, Gaming Boards, strategic partners etc.)

Key Performance Areas

Delivered Sustainability Framework

• Act as a Subject Matter Expert on issues of SHE, Fire Protection, SED/ED and Events Compliance for the business unit property
• Develop a Sustainability Framework and key objectives to support the improvement and optimisation of sustainable practices in line with national regulatory standards, ensuring that the various functional areas have an execution plan to support this
• Network with key community leaders and stakeholders to understand community challenges and make recommendations to improve the sustainability and SHE standards of the community
• Develop and adapt strategies to meet changing priorities (environmental changes, community requirements)
• Conduct an analysis of organisational risks and opportunities, needs in the local communities, and sustainability and environmental concerns to identify gaps to be addressed
• Develop initiatives and adapt strategies to meet changing priorities (e.g. financial, environmental changes, community requirements) in line with results of analyses
• Offer expertise and provide leadership support for initiatives to reduce resource consumption across the business unit
• Elicit new opportunities and leverage relationships to create shared value, competitive edge and social progress; including partnering with external organisations to support sustainability initiatives
• Receive proposals and research the financial viability and long-term sustainability around specific projects to create shared value (CSV)
• Promote SI’s participation on CSV within the media, including participation at media events
• Ensure internal controls and measurement systems are in place to support sustainability efforts
• Collect and review the unit’s B-BBEE information (with specific reference to SED) and develop and SED strategy to achieve B-BBEE targets
• Measure, monitor and report on progress against sustainability plans, objectives and performance targets
• Create synergy and alignment of SHE, Fire Protection, SED and Events Compliance projects across the property to maximise compliance and value of initiatives.
• Liaise with appropriate SHE agencies to understand current standards and help identify possible risks to the property
• Support local business leaders and the management team in improving operational SHE and SED standards by providing advice and making relevant recommendations  
• Provide recommendations to resource and remove obstacles to quality standards
• Implement an information system to track and record SHE, Fire Protection, SED and Events Compliance data and reporting

Sustainability Governance & Standards

• Keep up to date with latest legislation, regulations, and leading practice in the area of SHE, Fire Protection, SED, Lifesaving and Events Compliance, and the impact for the complex
• Collaborate with Group Sustainability to review standard operating procedures and application for the business unit
• Put in place relevant systems, policies and procedures to drive the execution of the Sustainability policies, processes and objectives with a consistent approach; including SHE registers, checklists, analytics, data management
• Develop and update Internal Control Standards in line with industry leading practice
• Provide quality assurance and audit standards and practices across the complex on a regular basis to ensure SHE compliance, environmental sustainability and effective implementation across all Business activities and areas
• Oversee the co-ordination and facilitation of integrated SHE/SED internal and external audits, ensuring that all documentation is available and accessible for measurement and evaluation
• Highlight areas of concern and collaborate with business unit management to find a solution for improved excellence in SHE standards and SED initiatives
• Organize the formation and training of SHE Committees, team members, management and employees in relevant aspects of SHE regulations and practices
• Investigate and report on incidents and accidents as per OHSA and environmental requirements
• Identify and monitor risks of non-compliance and non-conformance as per Act, Regulations and company policy, and escalate if required

Sustainability Reporting

• Compile SHE, Fire Risk and SED reports in line with regulations
• Compile, analyse, interpret, and report on accidents and injuries across the Complex
• Monitor the completion and recording of reports / minutes/ presentations / departmental documents from SHE Committee meetings for auditing purposes

Complete consolidated Complex reports and statistics including:

• Investigative/ Audit ReportsReports for Financial Reviews
• Risk Reports
• Month end reports
• Audit reports
• Trend analyses of data and information collected from the various business areas
• Measure targeted performance against compliance standards, including initiatives, schedules, quality, cost, projected targets and risk criteria
• Prepare documentation and evidence to support compliance against audit standards (including trends; statistics; project status updates)
• Report on remedial action taken to ensure stakeholder requirements are met and expected ROI is achieved
• In cases of underperformance and non-delivery, provide recommendations for relevant stakeholder with remedial action and document

Sustainability Project Planning & Management

• Monitor plans for SHE, Fire Protection, SED and Events Compliance projects, Awareness Programmes and remedial actions to improve and maintain sustainability standards
• Create a detailed programme plan which identifies and sequences the activities needed to successfully achieve standards against regulations
• Determine the resources required to achieve standards
• Determine the targets, objectives and measures upon which the project will be evaluated at its completion
• Develop a system that will be managed throughout the process to ensure that planned benefits always have owners and are achieved, sustained and optimise SHE objectives
• Prepare and submit for in‐principle approval the actions to be taken providing essential decision‐making information regarding purpose, contribution to business objectives, expected value created, time frames, etc.
• Oversee the execution of projects and initiatives by making key decisions, exercising overall control, assigning and co-ordinating resources
• Oversee the setup of files to ensure that all information and spend related to the initiatives is appropriately documented and secured
• Monitor solution delivery and (benefit/outcome) performance against plan throughout the audit cycle
• Report on progress and challenges where relevant

Financial Management

• Produce recommended budgets and PIP forecasts through cost saving for resort utilities (energy, water & waste) and service contracts with service providers
• Conducts analyses and makes recommendations for optimisation of costs and introduce efficiencies without business operations.
• Produce Capex recommendations for Sustainability department with regards to new equipment, sustainable projects and property risk & fire life safety projects.
• Conduct analyses, to understand and control costs related to utilities management and external provider relationships
• Report on financial impact on projects and initiatives
• Annual reports on sustainability cost saving performance
• Makes value-add recommendations for cost savings resort’s projects based on analysis of financial information / commercial principles. 

Stakeholder Engagement

• Understands and is able to impart knowledge on relevant subject matters around Sustainability Management legislation, regulations and best practice
• Builds credibility through developing strong working relationships with business unit teams and management
• Oversee the communication of Sustainability objectives, standards and operating procedures, and projects to operational teams and employees and rrespond to questions posed by management and team members relating to Sustainability policies, standards, targets and regulations
• Provides feedback, recommendations to resolve compliance issues and report back to management on challenges
• Respond to queries efficiently and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility
• Maintain regular communication (e.g. communicates product performance) with SHE Committees and the SHE Team across the complex and the Sun International group to gather relevant data and information
• Participate as part of public forums and steering committees in the local district to understand SHE challenges and provide insight and SME advice on remedial action, solutions and projects viz environmental impact studies
• Be the Complex contact for sustainability services providers, external stakeholders and authorities on sustainability practices and compliance

People Management

• Lead and motivate the team and promote positive working relationships, direction and support
• Lead and oversee departmental communication ensuring employee and management interaction
• Measure and develop strategies to enhance employee engagement
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent management
• Ensure competent levels of staff meet operational level requirements (right fit for the job)
• Source and Select talent as per EE plan to build the talent pipeline within operational management
• Performance Manage and coach reporting managers to ensure KPA’s are achieved
• Manage employee relations within the Sustainability department – Fire Station, Emergency Medical Services, Clinic, Lifeguards, Events Safety, Risk & Compliance, Waste Management team & Primate Control (monthly meetings with Union - formalised, minuted, issues addressed).

Budget Management

Management of financials for the Sustainability function including:

• Budget
• Cost management
• Capex and project requirements
• PIP and forecasting
• Financial reporting on projects and initiatives
• Annual report
• Track and report on spend and compliance; including recording back-up information
• Approval of project budgets, invoices and expenses for the unit’s SHE team

Requirements
Education

• Grade 12
• Minimum of 3-Year BSc Degree in Environmental Management and/or a Degree in occupational health and safety and/or Business Management and/or Sustainable Development
• Post graduate degree is an advantage
• Certification in Integrated and Sustainability Reporting is an advantage

Experience

• Minimum of 10 years’ experience in Sustainable Development, ESG, Sustainability SHE Management and/or Community Development
• Exposure to the gaming and hospitality industry SHE requirements, ESG and SED is an advantage.
• Track record in developing strong relationships and community networks.

Skills and Knowledge

• Analytical skills
• Plan, prioritise, co-ordinate and manage multiple initiatives
• Checking/ Attention to detail
• Working with information
• Reviewing / evaluating information and data
• Results driven
• Decision-making
• Emotional resilience
• Clerical / Administration skills
• Empathy
• People-centric personality
• Influencing skills (at a senior / executive level)
• Developing relationships
• Innovation & continuous Improvement
• In-depth knowledge and experience on BBBEE Codes of Good Practice & Industry specific charters
• Networking & Stakeholder relationship management
• Corporate governance & industry knowledge
• Building Standards (Fire Systems & Protection)
• SHE laws & regulations
• Risk Management
• Financial Management
• Incident Reporting & Investigation skills
• Impact assessments
• Report writing
• Auditing principles
• ISO Standards
• Waste management