Talent Acquisition Consultant at Fidelity Services Group

MAIN PURPOSE OF JOB: 

• To manage and coordinate the recruitment process for the stipulated departments as well as administer exit interviews. 

QUALIFICATION & EXPERIENCE:

• Matric or equivalent
• HR Qualification (Degree/Diploma)
• Minimum 4-7 years recruitment and selection experience
• Valid Driver’s License

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer literate (MS Office, outlook and internet)
• Sound knowledge of labour legislation

INTERNAL CLIENTS:

• All Staff
• Management

EXTERNAL CLIENTS:

• Clients
• Candidates
• Technikons / Colleges
• Referees

DUTIES:

• Check that Employment Requisition is correctly completed and assist managers in completing if necessary
• Compile a detailed job description based on the completed staff requisition
• Complete internal and/or external advert from detailed job description
• Place ads in appropriate media and on notice boards
• Peruse CV’s & identify candidates with relevant experience/background
• Do telephonic interviews if applicable
• Set up interviews with candidates who meet job requirements
• Conduct competency-based interviews & compile a shortlist
• Conduct criminal checks and reference checks on successful candidates
• Interview shortlisted candidates in conjunction with Line Management
• Discuss the top competencies and successful candidate with the Line Manager
• Prepare an offer letter to the successful candidate
• Send regret letters to unsuccessful candidates
• Compile engagement paperwork for successful candidate including and not limited to: Employment Contract, Annexure A and B and Personal Information forms
• Complete weekly recruitment report

Re-employments:

• Obtain the application form accompanied by a motivational letter from candidate
• Acquire previous employment details including disciplinary and attendance records
• Obtain a written reference and motivation from previous manager
• Continue with the relevant recruitment process including all checks
• Upon receipt of all details / documents send file for approval of Line Manager, HR Manager
• Prepare offer letter for successful candidate.

Exit Interviews:

• Conduct exit interviews pertaining to resignations for the relevant departments
• Ensure that exit interviews are conducted within 48 hours of receiving the resignation documents

Administration:

• Advise on HR policies and procedures
• Ad-hoc duties as and when required

Competencies (Technical & Behavioral)

• Approachability
• Comfort around higher managers
• Customer focus
• Ethics and values
• Hiring and staffing
• Interpersonal savvy
• Listening
• Organizing
• Planning
• Process Management
• Sizing people up
• Time management
• Drive for results

PERFORMANCE STANDARDS:

• Ensure that the recruitment process is complete within 60 days of receiving a completed/signed requisition
• Ensure that the job description is completed in line with the requirements as set out by the Line Manager / HOD
• Ensure that the internal/external advert run simultaneously for 1 week
• Ensure that criminal checks and reference checks are completed prior to the candidate being made the Offer of Employment
• Ensure that contract and Annexure B corresponds with the approved Employee Requisition and documents are sent through to payroll timeously
• Ensure that the recruitment report is updated showing all vacancies in the relevant departments

Deadline:13th August,2025