Tea Lady at Telesure Investment Holdings (TIH)

JOB PURPOSE

Supports the Facilities Soft Services Manager in ensuring the efficient management and co-ordination of Kitchenettes, Pause Areas, Meeting Rooms, to produce a first class Visitor Experience.

• Responsibilities
• Store Operations
• Maintain adequate stock of office refreshments, cutlery and crockery in kitchenettes and meeting rooms.
• Facilities
• Report any problems or issues with facilities.
• Inventory
• Perform basic inventory control tasks and checks on quantities of meeting room stock.
• Operating Machine or Equipment
• Operate basic equipment and carry out routine tasks. Involves following strict, detailed instructions.
• Health, Safety and Environment
• Follow basic mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others.
• Client & Customer Management (External)
• Exchange information with customers or clients by having courteous interactions with them.
• Client & Customer Management (Internal)
• Exchange information with internal clients by having courteous interactions with them.
• Work Scheduling and Allocation
• Work according to an assigned schedule.

TECHNICAL COMPETENCIES

• Planning and Organizing
• Plan, organize, prioritize and oversee activities to efficiently meet business objectives.
• Verbal Communication
• Use clear and effective elementary verbal communications skills to express ideas, request actions and formulate plans or policies.
• Health and Safety
• Manage and apply safe systems of work.

EDUCATION

General Education

• Matric / Grade 12/ SAQA Accredited (Advantageous)

Experience

General Experience

• 1 - 3 Years Work Experience (Essential)