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  • Posted: Jul 13, 2022
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Team Leader, Universal Banking

    JOB DESCRIPTION

    To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.

    QUALIFICATIONS

    Minimum Qualifications

    • Secondary/High school/A levels/Matric
    • NQF Level 5 FAIS Aligned Qualification

    Experience

    • Sales and Service
    • 5-7 years Previous experience in the front line.
    • Knowledge of retail and business products required for understanding the context of stated client demands.
    • Knowledge of the procedures and the interdependencies of the various functions performed in Branch.

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

    Technical Competencies

    • Banking Process & Procedures
    • Client Acceptance & Review
    • Application & Submission Verification (Consumer Banking)
    • Customer Understanding ( Consumer Banking)
    • Product Knowledge (Consumer Banking)

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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