Omnia is a diversified Group that conducts research and development, manufactures and supplies chemicals and specialised services and solutions for the agriculture, mining and chemicals application industries.
Differentiation is ensured by using innovation combined with intellectual capital, whereby Omnia adds value for customers at various stages of the ...
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Identify customer problems leveraging your technical know-how in Food and Beverages. Clarify by asking the customer questions and establishing what the customer presumes his/her ideal situation when the problem is resolved. If unsure, note the customer issues and revert to the customer after engaging with a product specialist to ensure a suitable solution/offering.
Use the information gathered from the customer to enable the technical support team to assist in developing the solution for the customer.
Consider the value-added solutions/offering when giving a customer an offer. i.e., giving less priority to traded solutions.
Leverage the company’s intellectual property/trade secrets for margin/value extraction on customer offerings.
Always priorities the specialty solutions, i.e., not commoditised solutions, when giving the customers offers to ensure business competitiveness and sustainability.
Compile the budget (volumes, sales and gross profit and the margins) opposite the business strategy. Device activities that will enable meeting the budget.
Develop a sales strategy that will ensure budget targets are met (volume, sales, gross profit and margins).
Ensure a steady pipeline of business development opportunities are closed off.
Job Competencies
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Holds self and others accountable to meet commitments.
Plans and prioritizes work to meet commitments aligned with organizational goals.
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Builds strong customer relationships and delivers customer-centric solutions.
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
Manoeuvres comfortably through complex policy, process, and people-related organizational dynamics.
Makes good and timely decisions that keep the organization moving forward.
Rebounds from setbacks and adversity when facing difficult situations.
Applies knowledge of business and the marketplace to advance the organization's goals.
Relates openly and comfortably with diverse groups of people.
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