Technology Services Account Manager at Turrito Networks (Pty) Ltd

The Account Manager will focus on:

• Meeting potential new customers, gaining their trust, and deriving business from them.
• Generating leads and opportunities from those engagements.
• Developing existing accounts that will be allocated to them during their probation period.
• Turrito already has a successful lead generation strategy, and the Account Manager will need to maximize ROI by meeting these customers and closing deals. A successful working relationship with the Pre-Sales engineering team is standard procedure at Turrito. These engineers are available (and rewarded) for successful client interaction and implementation of new technologies.

Roles and Responsibilities:

• Managing existing accounts with regular communication.
• Achieving monthly and annual targets as per the Sales Compensation Plan (monthly meetings, pipeline growth, targets, and other related KPIs).
• Maintaining and developing a customer prospect pipeline for future opportunities.
• Meeting (physically and/or virtually) with potential new customers and explaining the Turrito value proposition to gain new business.
• Ensuring customers are made aware of new solutions and products that can benefit them and help them “stay ahead of the curve.”
• Preparing reports on progress and forecasts for internal and external stakeholders using key account metrics.

Skills and Abilities:

• Strong ability to build trust and generate new business from cold engagements and referrals.
• Strong account management and relationship-building skills.
• Ability to stay self-motivated.
• Strong communication and interpersonal skills, with an aptitude for building relationships with professionals at all organizational levels.
• Excellent administrative skills.
• Strong ability in objection handling and negotiation.
• Ability to acquire a thorough understanding of key customer needs and requirements.
• Expanding relationships with existing customers by continuously proposing solutions that meet their objectives.
• Essential to have sales or solutions architect experience in the IT and/or telecoms industry.