Tele Client Mgr NARS - JHB at Relx

Responsibilities

• Handling inbound sales inquiries and providing information about products or services to potential customers.
• Identifying customer needs and recommending appropriate solutions.
• Following up on customer inquiries not immediately resolved during the initial call.
• Meeting or exceeding sales targets and key performance indicators.
• Adhering to company policies and procedures while delivering exceptional customer service.
• Meeting or exceeding sales targets and goals.

Requirements

• Exhibit excellent communication skills and the ability to listen and understand customer needs.
• Handle inbound sales calls and inquiries with professionalism and excellent communication skills.
• Maintain a positive attitude and resilience in handling demanding customer interactions.
• Be able to handle high call volumes and maintain a professional and courteous demeanor.
• Possess a focused customer service orientation and the ability to build rapport with diverse clientele.