Telesales Management Trainee (VR 31) at Werkie

Role Overview

• We are seeking a motivated and performance-driven Telesales Management Trainee to join a fast-paced telesales environment. This role is designed for candidates who want to grow into sales leadership or management positions through structured, hands-on training.
• The role focuses on inbound and outbound telesales, lead management, CRM administration, and performance tracking, while also providing exposure to operational and supervisory processes within the sales department.

Key Responsibilities

Telesales & Sales Development

• Conduct inbound and outbound telesales calls
• Engage professionally with new and existing clients
• Present products and solutions telephonically
• Follow up on leads, enquiries, and quotations
• Assist in achieving individual and team sales targets

Sales Administration & CRM

• Capture and update client information accurately
• Maintain CRM systems and call records
• Assist with quotations, orders, and client follow-ups

Management Exposure & Training

• Participate in structured sales training and coaching
• Gain exposure to sales management processes
• Support senior sales staff and supervisors as required

Minimum Requirements

• Matric with Mathematics (C symbol or higher)
• Telesales or call-centre sales experience is required
• Strong communication and telephone etiquette
• Target-driven and performance-focused mindset
• Ability to work under pressure and manage multiple tasks
• Good time management and organisational skills

Career Growth & Development

• Structured training and development provided
• Opportunity to progress into sales leadership or management roles
• Performance-based growth opportunities