Teller: George - Cash Solutions at G4S

Role Responsibility:

• To effectively manage the distribution of all cash bags and containers. To effectively count, balance, pack and reconcile the customers’ cash.

Manage the receiving of all bags and containers

• Distribute the bags/Containers to different areas
• Ensure all receipting is done 
• Ensure that all work received daily is processed and cleared on the system
• Check that the information on the bags are correct 
• Adhere to all policies and procedures

Execute day to day operations

• Responsible for the secure, timely and accurate processing of customer deposits
• Assist in preparation of customer coin and cash orders
• Assist with other relevant duties and responsibilities that management may require from time to time
• Responsible to operate a variety of high speed equipment 
• Track deposits into internal systems 
• Proactively identify customer cash differences, report to Supervisor to correct and prevent any customer impact.
• Required to cross-train in multiple processes in order to support all Cash Processing services

Sorting of Cash/Coin

• Verifying bulk money 
• Verify  inbound or outbound coin and cash from corresponding banks, and customers 
• Accurately balance transaction totals
• Balance the bulk total/funds 

Training & Health and Safety

• Complete all related compliance training
• Attend and successfully complete all role specific training
• Adhere to procedures relating to the counting, packing, balancing, reconciliation and sorting of cash/coin
• Maintain a position of trust and responsibility 
• Participate in safety forums created by company f
• Report all safety incidents to the relevant people
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Wear protective clothing all the time

The Ideal Candidate:

​Qualification and Experience

• Grade 12 with mathematics or accounting
• 1 – 3 years relevant teller working experience preferred Sound understanding of basic financial principles/information

Knowledge and Skills

• Computer Literacy
• Good verbal and written communication skills
• Strict adherence to policies and procedures
• Customer thinking
• Ability to work in teams
• Flexibility in terms of working hours will be required, including weekends
• Role requires lifting, movement of containers, trolleys with substantial weight
• Ability to work under pressure
• Security-conscious
• Attention to detail