Training Administration Co-Ordinator at Fidelity Services Group

Job Description

The overall purpose of this position is assisting the Training Academy with administrative responsibilities, within the defined area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in applicable legislation.

Minimum Requirements:

• Excellent communication skills
• Matric certificate or equivalent
• A clear criminal record
• Computer literate and proficiency in Microsoft Word, Excel and Outlook
• At least 2 years’ administration experience
• Background in Administration/ Office Management is an advantage.
• Must be willing to work overtime when required.
• Own transport is an advantage.

Key Performance Areas: (not totally inclusive):

• Maintaining a sufficient filling system and document management, including archiving
• Answering the telephone and taking messages
• Dealing with internal and external enquiries
• Taking of meeting minutes
• Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
• Provide administrative support to the Regional Training Manager when required.
• Processing and capturing of training related data and generating of training reports.
• Scheduling of training interventions, the issuing of training quotations and the receipt of purchase orders
• Controlling the meal lists and the issuing of meals vouchers.
• Submit and record overtime, leave and pay queries.
• Controlling vehicle keys movement, trip-sheets and keys, and assisting with weekly vehicle inspections
• Controlling and processing of vehicle maintenance orders and assets on GreenFleet
• Ordering of training consumables and stationery
• General Clerical duties

Core Competencies and Other personality attributes (Knowledge and Skills):

• Must have excellent verbal and written communication skills (report writing and reading skills)
• Good administration and record-keeping skills
• Planning and time management skills
• Self-development
• Communication skills
• Must be honest and reliable
• Must be assertive
• Pay attention to detail
• Ability to work without supervision
• Ability to maintain confidentiality
• Time management
• Team orientated
• Attention to detail and accuracy
• Customer orientated

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team work