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  • Posted: Sep 3, 2021
    Deadline: Not specified
  • KPMG is the authoritative voice in Africa - unmatched in our ability to provide excellent service to our global, regional and local clients. KPMG in Africa's footprint ensures our forward-thinking, skilled professionals understand the complexities of doing business on this continent. Our deep expertise on Africa’s contrasts and opportunities and long-s...
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    Training Administrator and Compliance Officer

    Description of the role and purpose of the job:

    The training administrator will manage a portfolio of courses (offered to external clients, target clients and other industry representatives, internal to KPMG South Africa and to Other African Countries) as well as a number of other key projects. The allocation of expected time and deliverables required will depend on the level of skills and experience of the administrator as well as the variety and the practical connection of projects and courses with the various project managers within DPP and Financial Services.

    As an additional role to the training administrator, a compliance officer has various important responsibilities with regards to ensuring compliance with training, accreditations, risk management and policy requirements. The role requires extensive pro-active and independent behaviour and requires the compliance officer to track compliance with various policies and requirements and follow up on areas of non-compliance. This roles requires the incumbent to always act professionally in challenging circumstances; have meticulous attention to detail and make no errors in the various aspects of their role.

    This role also includes the monthly lockup management, invoicing and follow up of support not only to local participants (external clients and internal to KPMG) but also to our wider African operations.

    Key responsibilities:

    Enable Strategy Implementation

    • Engage with BU leadership to fully understand the strategy and role alignment
    • Attend In-Touch sessions to understand broad firm structure and service offering
    • Operational and Business Support Training
    • Setup the training calendar for each financial year based on the instructions of the responsible DPP or FS manager.
    • Pro-actively manage the DPP or FS training calendar throughout the year with any changes to any courses made by responsible BU manager.
    • Proactive management of planned date announcements to FS or DPP presenters for courses at the start and during the training year (for the purpose of booking dates).
    • Continuously update and manage the presenters’ allocation to various courses stating which presenters have been booked on every course for the year
    •  Notify course managers where a shortage of facilitators is identified for courses throughout the year
    •  Correspond with all other African countries (OAC) that contact DPP or FS South Africa for training requests on instruction of the Manager / Senior Manager responsible for the relevant courses and other African Countries.

    • Update, upload and remove DPP content from the DPP portal as instructed by the DPP managers.
     Send course announcements to external clients/ KPMG participants for allocated courses per agreed timelines

    • Manage travel arrangements for participants from out of town and presenter for out of town training and obtain & complete travel documentation, inform responsible administrator of flight, hotel and car hire bookings as and when required
    • Plan / prepare / print documents and other training material as necessary at the required time and place
    • Plan and coordinate venues, refreshments, events/conferences and required logistics appropriately
    • Manage incoming and outgoing correspondence in accordance with firm procedures
    • Inform DPP or FS project managers of low attendance numbers on planned courses and to facilitate possible cancellation of courses
    • Assist DPP or FS project managers with project budgets and expenses as required
    • Create and update scheduled offerings on KPMG Business School (KBS) for allocated courses appropriately
    • Close out scheduled offerings on the completion of courses and indicate whether attendance, cancellations or penalties are to be charged by the finance manager
    • Load assessment questions onto KBS and GCCS and provide participants with access
    • Liaise with other offices in respect of training presented in other locations
    • Organising webcasts, filming, virtual classrooms
    • Course meet and great with external clients
    • Collating and summarising feedback and participant comments
    • Voting button administration
    • Generating monthly reports on training compliance and send to each BU
    • Follow up on queries on compliance with training
    • Finance
    • WIP reconciliations on a monthly basis and prepare lockup adjustments
    • Follow up on time charged without comments
    • Request invoices
    • Send out invoices with detailed annexures and debtor’s age analysis to the relevant offices/external clients
    • Attend to queries and solve them
    • Accreditation monitoring
    • Maintain lists of all accredited audit staff for various accreditations
    • Ensure and track compliance with various requirements to ensure accreditation is maintained
    • Perform low risk – risk management activities
    • Record training sessions
    • Edit training videos
    • Format and draw up training slides for presenters after training content has been provided by presenters

    Quality and Risk Management and Compliance

    • Continually deliver consistent high-quality standard of work and self-review of outputs to ensure optimum efficiency
    • Bring insights and innovative ideas to the various roles
    • Be aware and comply with Risk Management policies and procedures relevant to role

    Internal and External Stakeholder Management

    • Understand internal and external stakeholders
    • Deliver role requirements with a client centric approach
    • Maintain a passionate focus on internal and external clients
    • Collaborate seamlessly across functions and BU’s


    • Demonstrate high quality and timeous verbal and written communication

    Internal and public trust

    • Building internal and external trust
    • KPMG Brand ambassador in all actions both internally and externally

    Personal Development

    • Keep abreast with recent developments and best practice in respective field

    Skills and attributes required for the role:

    Relevant Skills

    • Knowledge of the firm structure including African Operations
    • General overview of Financial Services Training
    • General overview of DPP Training
    • Experience working with learner management systems (LMS) and other related platforms

    Personal Attributes

    • Able to use own initiative
    • Good time management ability
    • Ability to function well in high pressure environment and high sense of urgency
    • Exceptional communication manner
    • Ability to multitask, proactive and efficient
    • Ability to work in a team
    • Ability to interact with clients, partners and personnel at all levels
    • Ability to meet deadlines
    • Strong communication and interpersonal skills
    • High level of confidentiality
    • Attention to detail
    • Minimum requirements to apply for the role (including qualifications and experience):


    • Secretarial diploma or similar qualification would be an advantage
    • Proficient in MS Office (Word, PowerPoint, Excel and Outlook) and Oracle
    • Proven track record in a similar position
    • Additional finance or project management experience or qualifications that have been applied will be considered
    • Communication and negotiation skills
    • Analytical/statistical skills

    Method of Application

    Interested and qualified? Go to KPMG South Africa on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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