Training Officer at Servest SA

Closing Date:2020/03/21
Reference Number:SER200316-1

Job Context    

• Cleaning, a division of Servest (PTY) LTD has a vacancy for a Training Officer at their Office in Cape Town, Reporting to the Training Manager. This is a junior role and the main purpose of the job is to manage the day-to-day activities of the business.

Minimum Requirements    

• Instructional Techniques and Assessor qualification
• Hold registration as assessor with SERVICES SETA ETQA.
• Commercial cleaning industry experience.
• One year training experience.
• Fundamental SAQA / NQF knowledge.
• Valid code 08 driver’s license.
• Communication skills on front-line and managerial levels.
• Computer literacy in company software packages.
• Occupational health and safety experience.
• Care for the development of others.
• Behave in an ethical and professional manner.
• Show a desire for self-development.

Duties & Responsibilities    

• Demonstrates strong understanding of facilitating and assessing skills and the ability to train technical and soft skills training programs;
• Induct and train new hired employees; relievers or unemployed to ensure smooth absorption to work environment;
• Develops, updates, edits, and reviews learning materials, documents, handouts, reference guides, learning outlines, assessments instruments etc., for all learning, to ensure all instructional materials are 100% current and accurate;
• Provides administrative updates to LMS and other technology used by the Learning & Development Department to ensure all necessary administration is current and complete;
• Uses authorized software to design instruction for eLearning, classroom, and on the job learning;
• Maintains all required training documentation before, during, and after a training has occurred;
• Under general supervision, designs new training courses, assessments, and learning materials as needed;
• Conduct training needs analysis (as assigned) to identify learner needs and writes behavior-based learning objectives to reflect these identified learning needs;
• Conduct any other function within HR and Learning Department (Interviews, criminal check, etc.);
• Work in collaboration across organisation and within the department;
• Operational training and development:
• Executes training needs analyses by liaising with branch/regional managers and area managers;
• Ensures that training and development initiatives are prioritised according to the strategic objectives of the branch/region;
• Identify skills gaps of cleaners / team leaders and supervisors