UI / UX Designer ( Location Agnostic) at MFS Africa

Description

MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to unbanked people. MFS Africa connects over 320 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B company, we enable cross-border payment for mobile money operators, banks, money transfer operators, large corporate and a growing number of SMEs. Our recent partnership with Visa will soon allow us to connect the MFS Hub to Visa.net, effectively connecting African consumers and businesses to the global digital economy. As a technology fintech company, we strive to automate everything we do and run world-class operations. Our locations include: Port-Louis, Accra, Johannesburg, Nairobi, Kampala and London. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

The Role

As UI and UX designer you will work closely with the product team to design a brand new app. You will be responsible for taking a product road-map and bringing it to life with exceptionally usable screens, African-centric design, and an engaging personality.

You will be expected to work closely with the development team to understand technical limitations on design and adjust accordingly. We will work in a very iterative manner, so you must be able to design an MVP version, an amazing final version, and incremental improvements in between. You should be knowledgeable about usability within our mostly East and West African markets but also with global standards.

The right candidate will find this role to be an exciting opportunity to build something new and bold as part of a start-up style department, while being supported by a robust, mature company.

This position is location agnostic; however, a candidate’s home time zone will be relevant to success in the role (GMT -1 to +3 preferred).

The duties and responsibilities of the role will be as follows:

• Create a brand book

• Create a design library and help enforce consistency across our mobile, web, and social media experiences

• Work with the product team to build new features – mock-ups, screens, components, iconography, user flows, across mobile (native and web) and desktop

• Coordinate with other designers working on related products

• Create A/B testable designs

• Gather input from users through user interviews, observing users using the system or conducting UAT, hosting focus groups and design surveys

• Advise on usability improvements from our analytics and user feedback

Requirements

Skills

• Strong communication skills (oral and written)

• Excellent presentation skills; can share information in a meaningful way

• Fast learner with strong problem-solving skills and the ability to work independently

• Highly organized and able to prioritize work appropriately

• Willing to take accountability for work produced

• Comfortable working in a highly complex environment

Qualifications and experience

• Relevant qualification or diploma

• 4+ years’ experience as a UI/UX Designer or similar role

• Experience with HTML and CSS; Python or Java would also be a bonus

• Extensive mobile and responsive experience

• UI design portfolio that can be provided upon request

• Experience with HTML and CSS; Python or Java would also be a bonus

• Experience with technical projects

Benefits

• We have a very diverse work environment with over 28+ nationalities represented and continually strive to build a culture of caring and execution

• We operate a flexible remote working policy

• We offer a competitive salary package and bonuses

• We prioritize the overall well being of our staff through various initiatives aimed at ensuring they reach their full potential in a supportive environment

• We solve relevant problems for Africa and the world in hope of continuing to make an impact on the millions, if not billions, of users who also believe in what we do

• We work at the very cutting edge of fin-tech in Africa