Head - ERP Digital at City of Cape Town

Requirements

• Minimum relevant three-year tertiary qualification, preference will be given to candidates with a relevant B degree
• Computer literacy: MS Office specifically MS Project competence.
• 8 years or more relevant experience with extensive people management experience

Key Performance Areas

• Maintains and develops the support of the corporate stakeholders in the ERP Solution and it's development by Protecting and developing the substantial Corporate investments in the ERP system.
• Delivering a support, development and maintenance service by ensuring that all users and business owner requests are delivered and that the ERP system meets business requirements.
• Managing projects through the project life-cycle by ensuring effective delivery of projects.
• Has keen understanding around the Software Development Lifecycle (SDLC) and IT Service Management (ITSM).
• Stream and Resource Management by effectively deploy resources and deliver on obligations.
• Contribute to ESC management by ensuring that the ERP Support Centre functions at acceptable levels.
• Research and Networking to maintain the world class standard and to continuously refine and improve the ERP Solution.
• Identifying opportunities and implementing solutions to continuously seek ways to maximize the Council's investment in it's ERP system through quality assurance