Utilities Controller at CBRE Excellerate

Main purpose / objective of the position:

• Perform a management and support function in the Utilities department and for Utilities Managers, ensuring that the operation and processes run smoothly, efficiently and effectively.

Role Objectives \ Responsibilities:

To compile monthly billing for clients in line with the required SLA with final sign off:

• Billing balancing and comparison report for all utilities.
• Import File – reconcile and check ensure accuracy.
• Slips – reconcile and check ensure accuracy.
• Ensure deadlines are met in accordance with the sla’s as per the contracts.
• Compile monthly Landlord reports accurately and timeously.
• To report any abnormalities in terms of recoveries.
• Ensure all changes captured on MYMCs are implemented within SLA timelines.
• Ensure all queries raised on MYMCS are resolved and responded to within SLA timelines.
• To undertake tariff confirmations on utility bills annually when new tariffs are applied.
• To report on energy management and consumption in the portfolio and for the sustainability report.
• To monitor utilities procedures and compliance within the portfolio.
• Meet with clients when needed to resolve queries.
• Provide reconciliations and debit \ credit letters to resolve queries.
• Provide monthly accruals in line with client deadlines.
• Provide budgets annually for client review in line with client’s deadlines.
• Track and monitor requests for quotes / client PO / installation and completion.
• Monitor monthly municipal accounts and bill verifications provided – highlight any municipal issues and follow up on resolution.

Experience / Education:

• Grade 12 Senior Certificate with Math.
• At least 5 years minimum experience within the utilities environment.