Warehouse Manager at Hello Group

Description    

• As a Warehouse Manager, you will be responsible for overseeing the operations of our warehouse facilities, ensuring the efficient receipt, storage, and distribution of products. You will be responsible for managing a team of employees, overseeing inventory management, and implementing safety procedures. You will work closely with other department heads to ensure that company goals are met, and processes are optimized for maximum efficiency. If you have a proven track record of success in warehouse management and are looking for a challenging and rewarding opportunity, we encourage you to apply.

Minimum Requirements    

• Degree qualified in a suitable discipline
• Minimum 3 years of relevant Distribution Leadership and supply chain experience, preferably in FMCG, retail or related industry
• Minimum 3 years of financial accountability and budget preparation
• Excellent analytical skills
• Warehouse Management System (WMS) experience and preferably experienced an implementation

Duties and Responsibilities    
SERVICE MANAGEMENT

• Support the Distribution team to ensure capability is in place to enable the Distribution Operation to fulfil the delivery promise and lead times
• Ensure capacity and capability is planned around key events and seasonal demands
• Utilize Daily/Weekly/Monthly strategies to ensure excellence in execution of all service requirements. E.g., daily service call, weekly report, monthly service review.
• Maintain constructive relationships with 3rd party service providers to ensure they understand and adhere to customer requirements. Personally, step in to resolve issues as required.
• Maintain a commercially astute, service culture within the Distribution team.
• Ensure compliance to company policies and procedures pertaining to the DC operations.

COST MANAGEMENT

• Be accountable for all Distribution spending
• Use cost reporting and tracking to ensure a high level of cost awareness is maintained within the Distribution team
• Identify and implement continuous improvement opportunities to ensure cost targets are met
• Prepare budgets and monthly estimates as required, being able to fully explain all cost movements

PERSONNEL MANAGEMENT

• Continuously assess bench strength within the Distribution team and develop plans to improve capability as required
• Train and develop the team to contribute productively to company service and cost goals
• Maintain direct reporting staff requirements, overtime, performance measurements, etc.
• Champion OH&S by maintaining a safe working place for all staff, contractors and visitors involved in or coming into contact with the Distribution
• Ensure the DC always has the appropriate staff to complete the tasks at hand within the agreed service promise and budget. Forward planning of resources (both upward and downward) is essential.
• Manage all statutory and company staff requirements, including leave planning, service awards, etc.
• Maintain a productive, collaborative, and proud workforce where all Employees and Contractors strive to achieve their best
• Ensure staff morale remains high through the inclusion of staff in operational decisions where appropriate, communication of results through visual KPIs, and celebration of success.
• Ensure employee issues are addressed promptly, decisively, and fairly with the inclusion of the HR Business Partner and Senior Management where appropriate.

CONTINUOUS IMPROVEMENT AND STRATEGIC PROJECT MANAGEMENT

• Champion Continuous Improvement within the Distribution function at all levels
• Provide sponsorship and guidance to local process improvement projects, working with local and Regional Resources
• Lead network optimization projects in support of Regional Supply Chain strategy and long-term objectives

MEMBER OF SUPPLY CHAIN LEADERSHIP TEAM

• Understand the end-to-end company Supply Chain
• Support Supply Chain Peers to ensure we succeed as one Supply Chain team.
• Establish and formalize operational meetings to report on P&L, KPI performance, and progress on

Closing Date    
2023/05/16