Wellness Officer at Tharisa

Role Context

Resource Management

• Determine resource needs within own area of responsibility to achieve individual role outcomes.
• Request and allocate required assets and/or resources for the fulfilment of work objectives to guarantee quality outputs.
• Monitor the use of assets and resources within the team and own area of responsibility, to ensure assets and resources are consistently and appropriately utilised and managed.
• Provide staff with day-to-day direction and tasks aligned with Departmental procedures, to enable the usage of less resources more efficiently.

Employee Wellness/Wellbeing Management and Program Design

• Design, manage and implement wellness/wellbeing initiatives and Employee Assistance Programs (EAPs), to ensure that all Tharisa Minerals (TM) employees receive the needed support.
• Oversee and manage the implementation of EAP and Wellness/wellbeing services/ training, as received from contactors and/or Peer Educator, to ensure that these services/ training initiatives adhere the TM policies, standards and procedures.
• Develop and review policies and Standard Operating Procedures (SOPs) relating to EAPs, in collaboration with the Wellness Manager and/or Wellness Coordinator, to ensure alignment with the overall wellness/wellbeing programs/ strategies and improve the consistency in the implementation thereof.
• Monitor the implementation of all EAP services offered to TM employees, to measure and improve the adherence to the relevant EAP policies and SOPs.
• Develop, implement and coordinate wellness/wellbeing and disability programs aimed to increase awareness, improve motivation and provide employee with the needed resources, to maintain a well-rounded and healthy lifestyle, while providing the employees with support to adapt to changing circumstances.
• Execute wellness/wellbeing programs, events and initiatives aimed at promoting employee health and wellness/wellbeing, in collaboration with the Wellness Coordinator and other relevant departments/ teams, to improve the overall wellness/wellbeing of all TM employees.
• Facilitate, implement and coordinate wellness/wellbeing programs, workshops and initiatives, in collaboration with the Wellness Coordinator, to improve employee wellness/wellbeing, stress management, and work-life balance.
• Provide support to the Wellness Manager and Wellness Coordinator in planning, developing, implementing and monitoring of all company-wide wellness/wellbeing initiative, to ensure the requirements of all key stakeholders is obtained.
• Participate in the delivery of wellness/wellbeing education and awareness sessions, to help employees understand the importance of overall wellness/wellbeing.
• Coordinate logistics for well-being events, workshops, seminars and activities, to ensure smooth execution and high employee participation.
• Contribute to the communication efforts and marketing of all EAPs and Wellness/wellbeing programs, by engaging with employees and preparing content, announcements and promotional materials, in collaboration with the Wellness Coordinator, to answer employee queries, raise awareness about EAPs and wellness/wellbeing initiatives, and encourage participation.
• Provide information about available support services, resources and wellness/wellbeing programs to employees seeking assistance, to ensure that they receive the needed support aligned to their needs.
• Coordinate actions resulting from non-clinical and preventative services, by managing administrative activities, conducting needs assessments, developing employee-focused care plans, providing health education and managing staff assigned to support with these tasks, so as to ensure that employees in need receive the needed support and resources to improve their wellness/wellbeing.
• Evaluate and monitor the EAP, Disease Management program (DMP), alcohol statistics and emergency room statistics, by determining the trends and common outcomes, to coordinate the required actions and provide TM employees with the needed wellness/wellbeing initiatives and interventions.
• Coordinate and execute all administrative activities, communications and customer services relating to employee wellness/wellbeing and health coverage and options in accordance with the established policies, to ensure employees can enjoy company benefit plans and received counselling services as needed.

Data Collection and Analysis

• Gather and evaluate data on employee engagement, participation and feedback related to wellness/wellbeing initiatives, to determine the impact of wellness/wellbeing initiatives and identify areas of improvement.
• Maintain high confidentiality of all EAP and Disease Management program (DMP) records and reports, to ensure that sensitive information is always safeguarded, and the integrity of all wellness/wellbeing programs remain intact in accordance with TM policies, legislation and regulatory requirements.

Stakeholder Relations

• Engage with all relevant Departments on issues of the area of specialisation, as directed by the Manager.
• Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.
• Refer EAP cases to the appropriate internal and/or external professionals, by building connections with the relevant professionals, to ensure that the employees are presented with the best resources and services that fit their individual needs.
• Work closely with broader Human Resources (HR) department, health and safety departments, external partners and vendors to ensure the successful execution of wellness/wellbeing programs.

Requirements

Qualifications:

• Bachelor’s Degree (NQF7) or equivalent in Human Resources Management, Humanities, Counselling or Organisational and Industrial Psychology

Certifications:

• Certificate in Employee Assistance Program

Job specific experience:

• Minimum of 2-3 years Human Resources Management experience, of which the main focus should be on the execution of wellness/wellbeing programs and Employee Assistance Programs (EAP’s) in the mining industry
• Ability to work with the full Microsoft suite (i.e., Excel, Word, PowerPoint, etc.)
• Experience/Exposure on MS Dynamics F&O, Reporting tools: MS Power BI