Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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The Hypermarkets are seeking an experienced and proactive Workforce Manager to join our team, dedicated to optimizing productivity across our division. In this pivotal role, you will work closely with the Retail head, General Managers and Regional Managers, providing expert guidance to ensure that staff schedules align with wage budgets and business forecasts. Your mission will be to enhance productivity by ensuring optimal staff coverage while maintaining cost efficiency. If you are a strategic thinker with a passion for workforce planning and operational excellence, this is the opportunity for you to make a significant impact.
Utilize multiple computer applications & systems (Kronos, SAP, MS Office) to ensure that schedules are produced that optimally balance staff coverage and cost in line with wage budgets and business forecasts for all stores within the Hyper division.
Report on and make recommendations to store management and General Managers regarding store kronos activity and compliance.
Ensure that stores are operating the kronos system according to company policies and standard operating procedures
Monitor and report on labour costs and productivity measures.
Monitor and report on controllable staff costs such as leave balances (all types) overtime, Sunday & Public Holiday.
Provide information to store management on kronos budgets and forecasts to reflect expected trading volumes and targeted wage spend.
Manage daily, weekly, and monthly task requirements such as schedule and timecard sign off to ensure efficiency, timely and accurate payment of staff.
Address store labour cost performance and or adherence to policies, procedures, wage budgets and planned schedules.
Maintain and update system data as required between SAP and Kronos, and co-ordinate any system upgrades to Kronos.
Ensure that correct staffing levels are maintained in stores and actively participate in the authorization of recruitment in stores.
Identify areas where training is required and schedule and facilitate the training.
Conduct comprehensive store audits visits.
Compile reports and present to stakeholders.
Respond to all related queries from stores and support in a timely and professional manner.
Excellent communication skills
Analytical thinking
Methodical/Structure work ethic plan
Organise and follow up on activities and plan
Attention to detail
Detail Orientation
Numerical Reasoning
Adhere to standards and policies
Planning and organizing
Business mindedness
Verbal and written communication
Quality control and standards
Result driven
Problem Solving
Sound Administration
3-year University degree
Valid driver’s licence
3 Years retail management experience
Must have working knowledge of Excel and SAP (intermediate to advanced)
Strong presentation skills
Workforce Management systems (e.g. Kronos) experience will be advantageous.
Must be familiar with the budgeting process and be able to provide input and analysis with half year budgets.
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