BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Key Deliverables
Develop the Service Management strategy accounting for current and future market forces and movements and in alignment with the overall Enterprise Cloud & Infrastructure Sol
BUILDING PIPELINE!
Calling on all VSAT Engineers to apply.
Job Context:
Strong knowledge of Satellite Communication Equipment Vendors, VSAT Service Providers and Teleport Operat
Responsible for managing and controlling the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client, as well as to i
To oversee and direct the management of infrastructure services to ensure synergy between contractual obligations and the service delivered to the customer.
Key Deliverables
Contribute toward
The main purpose of this position is to perform different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment.
Required Cert
Planning and implementation of appropriate IT Capacity/Availability matrices, measurements and monitoring capabilities to match business needs.
Develop standards, policies, benchmarks, and
To provide specialised technical support (technology specific) and guidance through high level analysis, diagnosis and problem solving.
Monitoring of all Backoffice servers using ESM monit
Responsible for order processing, billing, and porting of all Business Commercial applications, requests and projects for voice and data services on Fixed, Mobile, Fixed Mobile Convergence and C
To understand the Client’s future business requirement, coordinating the translation of those into Capacity/Availability Requirements. Consolidate applicable statistics and present interpreted r
Core Description (Duties & Responsibilities) To manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality
Core Description (Duties & Responsibilities)
Deliver against the Customer Specific Asset Management Processes and Procedures
To effectively manage the clients Hardware and Software Assets
Core Description (Duties & Responsibilities) Perform administrative functions to enable the efficient and effective management of debtors for the company, in compliance with company policy and pro
Synthesise data through the creation and running of analytical models based on critical questions pertaining to customer experience. Apply analytics to assemble and integrate data from diverse s
The main purpose of this position is to perform different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment.
Require
o troubleshoot desktop and point of sale problems, determining a source and advising on the appropriate action. Interacting with the customer/3rd party to resolve calls as 1st line support or allocate
(Duties & Responsibilities)
Deliver against the Customer Specific Asset Management Processes and Procedures
To effectively manage the clients Hardware and Software Assets
Maintain
Provide applications support by means of broad area competence, investigates problems and other requests for support and determines appropriate actions to take.
Ensure all work is performed and d
Information Security Risk Management:
Report on Enterprise Information Risk
Research Identify and Assess Information threats to business (New and existing)
Project and Change Consultation an
