Address
192 Bram Fischer Drive 
Randburg
 2194
 South Africa
About Innovation Group South Africa
Innovation Group manages critical incidents in the car and home on behalf of the world's leading insurers, brokers and fleet managers, together with warranty and service plan provision for many OEMs and automotive dealerships, globally. We bring together a world-class supplier network, outstanding p... read moreeople and sophisticated technology platforms to provide three principal advantages to our clients and their customers. • An outstanding customer experience - enhanced by digital connectivity at every stage. • Reduced costs for our clients and their customers - through lower indemnity exposure and greater operating efficiency. • A real depth of data insight - to inform future strategy and improve underwriting performance. Our 3,300 employees across Europe, North America, Africa, Asia and Australia serve over 1200 clients, including 15 of the top 20 global general insurers and three of the top five fleet and lease management companies. We aim to continually go beyond expectations for our clients and their customers. Each year we process over four million insurance claims, saving leading insurers tens of millions of pounds; we create thousands of sales opportunities for dealerships and OEMs through our service plan and warranty business; and we apply the data we gather to lead positive change across all the sectors we service.
Innovation Group South Africa Jobs in South Africa
About the job
Description: To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally
Description
To plan, direct and coordinate the activities of major account division to ensure sustainable growth on an annual basis. Manage large corporate accounts with a dedicated fo
Description To set up the new claims. To book initial survey and repair appointments for the engineers. To continually achieve customer and client satisfaction through excellent claim administration a
Description This role is required to manage the complaints activity and ensure the correct process is followed. Responsible for managing the UK Customer Relations Advisors, including monitoring their
Role Overview To engage with claimant and /or service provider to request basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims bas
Role Overview
Responsible for maintenance of HR Information System
Processing employee data such leave and company benefits
Exporting regular and ad hoc reports from our i
Role Overview
Focuses on providing specialist upskilling on product, system and process relating to direct sales.
To ensure that all sales teams have thorough knowledge of the comp
Role Overview: To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally ans
Role Overview
To continually achieve customer and client satisfaction whilst generating revenue.
Key Responsibilities
Ensure work is kept up to date and
Role Overview
To process customer requests by following the appropriate processes to ensure quick and correct action is taken
Effectively communicate with customers to address thei
About the job
Role Overview
To administer, support, monitor and maintain the IT Telephony infrastructure for the Innovation Group. Set up extensions, call flows, troubleshooting and resolutio
About the job
Company Overview
Role Overview To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken.
About the job
Company Overview
Role Overview
To engage with claimant and /or service provider to request basic information needed in order to process claim - includes written correspond
Job descriptionWe are looking for a senior C# Developer, ideally from the insurance industry to join our vibrant development team. The role involves converting project specifications and statements of
Job descriptionReporting to the Employee Relations Lead, the role falls within the Human Resources department and is responsible for design, delivery and implementation of BEE policies, procedures and
