Our primary function is to facilitate skills development through learning programs like learnerships, skills programs, internships and other learning programs. We do this by disbursing grants to employers and skills development providers to offer training to employed and unemployed learners. As dele... read moregated by the Quality Council for Trades and Occupations (QCTO), our role includes overseeing occupation-based training.
People of all ages need to learn new skills. Others are already working but need to develop their skills and advance their careers. Others require new skills to gain employment.
The services sector contributes more than a quarter of South Africa’s GDP, with more than 3 million people employed. For the sector to thrive and grow, it requires competent and skilled workers.
By facilitating and funding programs that build skills-sets required by the services industries (the workplace), the Services SETA bridges the gap between formal education and training. To fulfil its functions, the Services SETA partners with public and private learning institutions to deliver the training required.
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Implement Systems and Tools to Facilitate Submission and Registration and completion of learners on Discretionary Grant Learning Programmes
Verification of all submitted learner do
Description
Implement and Maintain Data Governance and Quality Management
Implementation of data governance policies, standards, and procedures
Resolve issues through established procedures
Description
Implement and Maintain Knowledge Management Practices within Services SETA
Benchmark and research latest developments in knowledge management to improve knowledge management progr
Description
Compliance of Trade Test Application
Verification of all submitted trade test application and documentation
Provide feedback to trade test centre on the outcome of the trade tes
Description
Process Evaluation and Improvement
Evaluate existing processes and systems to identify areas for improvement and optimisation
Design and develop business processes and systems i
Description
SDP Monitoring and Evaluation
Receive and Process request to conduct monitoring
Tracking the scheduled monitoring
Conduct regular site visits and assessments to evaluate curri
Description
Coordinate and Facilitate Provider Site Evaluation Requests
Verify and log Provider Site Evaluation (PSE) requests
Verify and confirm site visit request documentation
Delegate
Description
Process Provider Site Evaluation Queries and Requests
Prepare and provide Provider Site Evaluation criteria and guidelines
Communicate and advise on Provider site evaluation pre
General Administrative Support for the Section
Efficient administration of the Unit
Take enquiries from internal and external clients
Maintain records and ensure compliance to policies and p
Description
Availability of Developed Occupational Qualifications and Skills Programmes
Collaborate with relevant stakeholders for the development of qualifications and learning programmes
Description
Performance Data Management
Align work with SSETA KPIs and ensure reporting functionalities are aligned
Assist with the collection, validation, and collation of performance data
Description
Stakeholder Liaison within the Provincial Office
Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
Coordinate the submission of ATR/WSP
Description
Coordinate Stakeholder Engagements
Document and process key stakeholders within sector and sub-sector (i.e. Professional Associations, Industry Bodies, etc.)
Maintain regular co
