Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the... read more last 20 years.
Through a culture of continuous innovation, driven by an experienced and dynamic team, Tracker has built a reputation far beyond its SVR roots which positions us as the leading provider of telematics solutions to an automotive ecosystem which includes Original Equipment Manufacturers (OEM’s), Dealers, Insurers, Fleet Operators and Consumers. Providing value added information to our clients has grown exponentially as we have evolved our data systems and interpretation.
Today, Tracker is data - how we collect it, process it and turn it into knowledge that allows us to provide proactive value to our partners and customers. The amount of data we gather is staggering, with over 35 million telematics messages generated daily. However, raw data is worthless and Tracker’s ability to interrogate and extrapolate meaning is what sets us apart, making us one of the most obvious and sought after partners for businesses grappling with the challenges of a connecting world.
At Tracker we have a positive, friendly work environment. We live service excellence and we all support one another. We all take pride in and care for our customers and work environment as well as our communities.
Our core values are:
• We each take responsibility
• We live service excellence
• We all pull together
• We each show respect
• We are committed to transformation
• We all make a plan
Job description
Identify opportunities and generate sales in the corporate sector
Achieve monthly and annual installation targets
Maintain, manage and develop an existing customer database
Job description
Achieve monthly and quarterly sales targets.
Maintain and identify new business opportunities within existing Business key accounts.
Provide a consultative service to key acc
Job description
Define and drive the implementation of sales initiatives for Tracker Dealer and Fitment Center business to maximize sales growth in both channels.
Positively influence the dist
Job description
Perform regular and planned assessment in your area of responsibility
Identifying shortfalls and providing solutions
interacting with technicians and having technical discuss
Job description
Develop, maintain and enhance Partner relationships to C-Suite level.
Act as a liaison between Partners and Internal Stakeholders ensuring Partner requirements are met.
Ident
Job description
Responsible for the purchasing of all IT Equipment for Tracker Connect
Ensure that Tracker procurement policies and procedures are adhered to.
Gathering of supplier documenta
KEY DUTIES AND RESPONSIBILITES:
Technical Troubleshooting
End User Training
Virus Detection, Removal & Prevention
IT Infrastructure & Performance Tuning
System Upgrades & Opt
Job description
Perform regular and planned assessment in your area of responsibility
Identifying shortfalls and providing solutions interacting with technicians and having technical discussio
RESPONSIBILITIES
The incumbent is expected provide excellent service to internal and external customers
Operate and direct all calls on switchboard
Receiving and welcoming visitors and custo
Job description
Grow Tracker sales via Insurance intermediaries.
Promote Tracker to the Insurance Industry.
Provide on-going product information to a portfolio of brokers/administrators/unde
Job description
Development and or review of training and educational programs for the internal training.
Implement our sales techniques by conducting training or refresher training to all sal
Job description
Secure new business from Dealerships.
Facilitate growth of installations at Service Centres.
Provide policy/product information.
Follow up service on existing and prospecti
Key roles and responsibilities:
Be based on a Dealers Floor and perform the below duties-
Be Responsible for the Demo and Pre Fit Dealer Accounts.
Setting up and Maintaining Demo/Pre F
Job description
Oversee and administer all compliance operational activities as requested by the Manager: Compliance and Investigations in line with approved policies and procedures.
Assist th
Job description
Ensure that the Technicians and Quality Assurers have a good understanding of the company goals and strategy.
Ensure that the Technicians and Quality Assurers have a good
Key roles and responsibilities:
Control Centre Duties and Functions
Provide effective control centre services as per the agreed strategic objectives and targets.
Receive all inbound a
Job description
Operational management of the deliverables
Check the response rates hourly as they pertain to the agreed operational objectives.
Manage the day-to-day operations in the cust
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