SHIFT TIMES – 7am to 6pm Monday to Friday. 7am to 2pm on Saturday and alternate Sundays and Public Holidays.
Non – Negotiable Job Requirements
Matric Certificate or
Job Summary
Workforce Management Real-Time Analyst is to ensure the efficient and effective utilization of workforce resources in a dynamic and real-time environment. This involves overseeing an
Duties and Responsibilities:
Student Registration and Academic Progression Counselling
Facilitates consultations with students in cases where a change is required to their current registratio
Purpose of the Internship: The Road Accident Fund is committed to youth skills development by providing graduates with an opportunity to gain workbased experience. Applications are invited f
Job Description
As a Policy Retention Specialist at iWYZE, you will be a key contributor to the retention of both new and existing business policies.
Handle incoming and outgoing sales calls
JOB PURPOSE
As a customer support agent, you will be the first point of contact for SupplierRate customers seeking assistance regarding Supplier Rate’s products and services. The key objectiv
Job Description
Hello future Client Service Specialist
Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more w
Description
The successful applicant will be based within the Call Centre and answer incoming calls.
Must be able to provide guidance to clients on any Technical related questions within
Description
Addressing customer inquiries including the correct products that the customer is looking for.
Providing shopping advice and recommendations to customers.
Promoting the sale of g
Main Responsibilities
Opening all emailed cases and escalating to operations if further management required.
Delivering an efficient and professional service for all cases following the correc
Role purpose:
To lead and manage a small team in the provision of a market leading assistance service, providing the best possible service to clients, Underwriters and other external partners. T
THE OPPORTUNITY
We have an opportunity for a Customer Care Service Agent to join our team. The purpose of this role is to tend to customer service queries and then offer a unique and innovative
What you will do
The Main Purpose of the Job is to be a key-player to deliver the Customer Charter and achieve high customer satisfaction combined with optimized aftermarket profitability. Se
What you will be doing:
Are you looking for an opportunity where you will bring your analytical skills to the table and provide recommendations to improve processes? As a Associate Reporting
Learning and Leadership Development (L&LD) Managers manage the operational and fiscal activities of Learning and Leadership Development department. Develop and lead the team. Utilize systems and p
What can you expect:
You will be focusing on delivering exceptional service to support our delivery of value to a portfolio of large, listed businesses in South Africa.
You will be knowledgeab
Description
The Dialer Operations Specialist plays a crucial role in overseeing the functionality and optimization of the dialer systems. The role is responsible for all aspects of dialer strategie
What We'll Bring:
This associate will play an important role in measuring the quality of Consumer Interactive processes and support all policies, and laws that govern our business. The associat
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.