Timeous response to all customer queries (including RA’s)
Accurate and timeous creation Packing Notes
Achievement of timeous order delivery according to Customer delivery dates
Ac
Job description
Marketing of Tracker to both existing and prospective clients.
Establishing, building and maintaining relationships with our various partners.
Contract administration, feedba
What you will do in this role
As a Quality Manager on our team, you’ll be:
Leading, developing and managing a Quality Team in line with campaign requirements
Managing the implemen
What you will do in this role
As a Real Time Analyst on our team, you’ll be:
Analysing trends such as call volume, average handle time and attendance to understand and plan for potentia
Position Summary
To support Nespresso customers, to act as a Brand ambassador and to continuously improve the customer experience throughout the customer lifecycle by transforming each touchpoint i
What will you do?
Perform outbound dialing on specified campaigns as contracted
Handle online applications received via the website
Contact interested clients and present the product t
Description and Requirements
Manage large amounts of calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternativ
Job Purpose
To manage the peermont assist line section and maintaining professional relationships with guests through ongoing excellent customer service
Qualifications
Matric
Minimum
THE JOB AT A GLANCE
You are accountable to develop, communicate & implement a channel specific Customer strategy which is aligned to the business strategy that optimises the returns for organiz
JOB DESCRIPTION
A position has become available for a Telesales clerk to join our dynamic team
RESPONSIBILITIES
Taking orders telephonically
Pre-Invoicing of orders
Printing &
Purpose of the role
To contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring
Description
Solugrowth is looking for a Customer Service Agent for a client withing the Freight/Courier industry based in Boksburg - Gauteng. To be the primary point of contact for any customer who
Job Description:
Customer Service Supervision:
Liaise with the Sales Team on out of the ordinary sales orders
Arrange for product samples for customers or Sales Department
Arrange for tra
Requirements
2-3 Years experience in a call centre or client service environment with proven knowledge of customer service principles and practices.
Exposure to the Medical Aid or Insurance in
What You’ll be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for
Job Dimensions
Warranty Claims Maintenance
Ensure accuracy when approving and processing warranty returns from customers.
Ensure correct administration of supplier RMA returns
Effective f
Duties & Responsibilities
You will be responsible for the following:
Retain clients by delivering customer service in accordance with SLAs
Conduct formal minuted monthl
Position Overview
The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.