JOB PURPOSE
As a customer support agent, you will be the first point of contact for SupplierRate customers seeking assistance regarding Supplier Rate’s products and services. The key objectiv
Job Description
Hello future Client Service Specialist
Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more w
Description
The successful applicant will be based within the Call Centre and answer incoming calls.
Must be able to provide guidance to clients on any Technical related questions within
Description
Addressing customer inquiries including the correct products that the customer is looking for.
Providing shopping advice and recommendations to customers.
Promoting the sale of g
Main Responsibilities
Opening all emailed cases and escalating to operations if further management required.
Delivering an efficient and professional service for all cases following the correc
Role purpose:
To lead and manage a small team in the provision of a market leading assistance service, providing the best possible service to clients, Underwriters and other external partners. T
THE OPPORTUNITY
We have an opportunity for a Customer Care Service Agent to join our team. The purpose of this role is to tend to customer service queries and then offer a unique and innovative
What you will do
The Main Purpose of the Job is to be a key-player to deliver the Customer Charter and achieve high customer satisfaction combined with optimized aftermarket profitability. Se
What you will be doing:
Are you looking for an opportunity where you will bring your analytical skills to the table and provide recommendations to improve processes? As a Associate Reporting
Learning and Leadership Development (L&LD) Managers manage the operational and fiscal activities of Learning and Leadership Development department. Develop and lead the team. Utilize systems and p
What can you expect:
You will be focusing on delivering exceptional service to support our delivery of value to a portfolio of large, listed businesses in South Africa.
You will be knowledgeab
Description
The Dialer Operations Specialist plays a crucial role in overseeing the functionality and optimization of the dialer systems. The role is responsible for all aspects of dialer strategie
What We'll Bring:
This associate will play an important role in measuring the quality of Consumer Interactive processes and support all policies, and laws that govern our business. The associat
Role Objectives / Responsibilities
To manage the information desk during trading hours ensuring:
The information desk is presentable at all times
A professional and personal image is upheld
Minimum Qualifications
Grade 12
Full proficiency on Microsoft office: Excel, word, Power point, email
Bilingual, English and Afrikaans(3rd African language beneficial)
Must have experience
Job Purpose
To collect on arrear accounts with regards to defaults on monthly instalments to reduce risk and provisions, in line with Nedbank business strategy.
Job Responsibilities
Recove
YOUR MISSION
Your mission as Operations Manager will be to plan, coordinate, and direct service delivery for one or more of our clients.
The focus of this job is on achieving results that are
Role Purpose
Deliver professional service to clients through various servicing channels (inbound calls, emails, walk—in interactions etc.), responding to their needs, concerns and complain
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
 Ltd.png "Signa Advisors (PTY) Ltd logo"){kind=logo}
.png "RMB - Rand Merchant Bank logo"){kind=logo}
.png "Hungry Lion logo"){kind=logo}
.png "Foundever logo"){kind=logo}
