Purpose of the Job
The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any
Specific Role Responsibilities
Strong business analytics experience
Consolidation of weekly and monthly reports to Dealers and Insurers
Preparation for monthly reporting to management&
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud d
Minimum Requirements
+3 Years’ Experience in Banqueting/Reservations
Matric / 1 Min Year University
Great knowledge of Opera
Knowledge of MS Office, Outlook & Google Chrome
Main function of the Job
Monitoring and maintenance of all Data Centre critical infrastructure
Performing planned / preventative / predictive maintenance of all infrastructure
Fault de
Description
We at DMC understand that life happens. We understand that debt happens. Our core purpose as a business is to resolve debt fairly.
We have managed a field agent network for over 20
Description
We at DMC understand that life happens. We understand that debt happens. Our core purpose as a business is to resolve debt fairly.
We have managed a field agent network for over 20
Who We Are:
The Faculty is a leading provider of online teaching services, with a wealth of experience and expertise in the education and recruitment sectors.
Our primary goal is to attract the be
WHO WE ARE LOOKING FOR:
A dedicated, resourceful and energetic team leader to work from our state-of-the-art office in Durban, Umhlanga. The right candidate has a positive, can-do attitude and a fa
KEY OUTCOMES
Determines service centre operational strategies by conducting:
Assessments
Performance Review
Capacity Planning
Productivity Quality
Customer service s
Description:
The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
Job description
Key roles and responsibilities:
Control Centre Duties and Functions
Provide effective control centre services as per the agreed strategic objectives and targets.
Job description
Key roles and responsibilities:
Conduct Control Centre Duties and Functions
Provide effective emergency control centre services that ensures team and agent level resp
You Bring:
7+ years Contact Centre Management experience
5+ years Head of Operations experience
5+ years’ experience with Contact Centre software suites
Minim
You Bring:
6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
Customer Service: Assist clients with opening accounts and all betting queri
You Bring:
6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
Customer Service: Assist clients with opening accounts and all betting queri
Career Benefits
Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser. Payment of a Living Allowance during the first three months of completing