Job Description
Mission/ Core purpose of the Job
To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positi
GENERIC JOB OUTPUTS
PROCESS
Analyse, interpret and produce detailed reports that explain trends, discrepancies and inconsistencies.
Ensure business retention through the application o
Description
We are looking for a skilled contact center Team Leader who can lead our tea to better performance and improve service quality.
You should have exceptional communication, interpers
Job Description
Mission/ Core purpose of the Job:
To ensure successful service delivery enablement to MTN Customers (consumer/enterprise/digital) through effective project manageme
Job Advert Summary
The Senior Manager IT Operations and Support will be responsible for building and leading IT professionals to manage all PPS’s IT operational services including Infrastr
Job Description
Programme Management: Managing projects with the intention of improving an organisations strategic performance
Quality Assurance: Maintain a desired level of quality in a
Job Description
In this role, the Assistant Vice President Tower Lead Accounts Receivable at Genpact, you will be responsible for overseeing and managing a Genpact client’s accounts receiv
Job Description
In this role, The Operations Account Leader is responsible for end-to-end client service delivery and P&L for one of our biggest clients overseeing multiple offices located i
Objectives of Role
Design and plan ESI initiative
Establish and oversee Proof of Concept (PoC) projects based on collaboratively developed designs, ensuring clear learning outcomes and focus.
Summary of the position
The successful applicant’s primary responsibility will be to oversee and manage the delivery of the accounting requirements of our PERE clients in line with the
RESPONSIBILITIES / DUTIES
Complexity & Problem Solving:
Strategically manages HR operations, technology, and services, including HRIS, digital strategy, HR data management, analytics and
Can you move minds?
We’re looking for a Senior Operations Coordinator to bring their passion and knowledge to our team.
Based at our South African Headquarters in Cape Town and report
Key responsibilities
To manage and deliver the execution of active projects to meet the strategy and growth targets.
To manage the innovation portfolio across the various technology groups,
Minimum Requirements:
Relevant tertiary qualification in Information Technology or Computer/Engineering Sciences and/ OR matric with at least 15 years relevant experience as a developer as part
Job Description
Job Overview:
The Client Portfolio Lead will manage and produce high-quality work in line with agency and global processes, oversee the delivery of clear, innovative strategie
Job Description
Key Responsibilities:
Key Account Management:
Act as the primary point of contact for our clients, building and maintaining strong relationships to understand their
Job Description
We are seeking a results-driven Performance Marketing Lead to set up and spearhead our performance marketing efforts and drive measurable outcomes aligned with our digital marketing