Active Jobs at Ignition Group

Responsibilities :

Development of App Interfaces and Features:

• Develop robust, well-structured, and user-friendly app interfaces and features using Flutter and Dart.
• Write clean, easy-to-understand, and maintainable code.

Collaboration and Best Practices:

• Contribute to a culture of best practices and collaborate to maintain the technical quality and simplicity of our software.
• Assist Junior and Intermediate developers with guidance and mentorship.

Quality Assurance and Testing:

• Write automated tests to minimize bugs and ensure high-quality code and application performance.
• Identify, troubleshoot, and resolve bugs promptly.

Continuous Integration and Deployment:

• Assist with the setup and debugging of CI/CD pipelines to streamline development processes.

Documentation and Knowledge Sharing:

• Write and maintain comprehensive documentation for development processes and application features.

Agile Teamwork:

• Actively participate in an agile team environment to groom, prepare, and plan sprint work effectively.

Education and training:

• Bachelor's degree in Computer Science, Engineering, Mathematics, or related fields.

Experience:

• At least 5 years of experience in software development
• At least 3 years of experience with Flutter and Dart, including hands-on experience with API integration and publishing to app stores.
• Flutter and Dart (Android and iOS)
• Firebase
• Git
• Experience in breaking complex solutions into smaller, reusable modules.
• Ability to create high-quality front-end user interfaces and experiences.
• Proficiency in web performance optimization techniques.
• Strong experience with JavaScript, TypeScript, HTML, and CSS.
• Proficiency in Test-Driven Development (TDD).
• Competence with reactive web frameworks like React and NodeJS.
• Competence with version control systems like Git.
• Extensive API integration experience through HTTP/S requests, GraphQL, and Websockets.
• Strong problem-solving skills and the ability to debug and troubleshoot code.

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Responsibilities :

Data Ingestion & Processing

• Assist in building ETL/ELT pipelines using AWS services like AWS Glue, Lambda, and Step Functions.
• Work with Amazon S3 for data storage and ingestion.
• Support real-time and batch data processing jobs.

Data Storage & Management

• Load and manage data in AWS
• Work with Parquet, Avro, JSON, and CSV file formats in data lakes.

Data Transformation & Integration

• Support data transformations using PySpark, SQL, or AWS Glue ETL.
• Assist in writing SQL queries for data aggregation, cleansing, and structuring.

Automation & Orchestration

• Monitor scheduled workflows
• Write basic Python or Shell scripts for automating tasks.

Monitoring & Debugging

• Assist in monitoring and troubleshooting failed data pipelines.
• Perform unit testing and basic debugging of data workflows.

Education and training:

• Diploma in Computer Science, Information Technology, Engineering, or equivalent.
• Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent advantageous.
• Relevant certification (Certified Data Engineer, Certificate Professional, etc).

Experience:

• 2 years in a similar role.
• Experience with architecture and design of secure, highly available and scalable systems.
• Experience with writing scripts using scripting language.
• Experience working with data sets and ordering data through various functions.
• Experience working with internet technologies.
• Experience dealing with internal and external stakeholders.
• Experience working with and/or on Power BI, Snowflake and AWS system advantageous.

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Key roles and responsibilities :

Data Analysis and Insights Generation:

• Analyse large volumes of clickstream, web, and CRM data using advanced SQL and web analytics tools to generate actionable insights for product, marketing, and commercial teams.
• Conduct deep-dive analysis on user behaviour, engagement trends, and conversion metrics across digital platforms.
• Present and analyse critical business metrics for the monthly EXCO report and engage regularly with management to drive data-informed decisions.

Data Engineering and Manipulation:

• Perform data wrangling, cleansing, and transformation to ensure accuracy and reliability in reporting.
• Handle unstructured data and integrate information from various sources, including GA4, SQL databases, and third-party APIs.
• Develop advanced data models to support predictive analytics and segmentation strategies.
• Define Schema Requirement Definitions (SDR) for GA4 custom events to ensure accurate event tracking and measurement.

Web and Digital Analytics:

• Utilize Google Analytics 4 (GA4), Google Tag Manager (GTM), and Looker Studio to track and analyze website and app performance.
• Monitor and optimize web conversion funnels, user journeys, and engagement metrics across digital platforms.
• Support tools to optimize user experience and digital product performance.
• Ensure effective tagging and tracking strategies for new feature releases and marketing campaigns.

Data Visualization and Reporting:

• Build and maintain business performance dashboards for automated reporting on key KPIs using Google Looker Studio and Microsoft Power BI.
• Enhance funnel reporting for both buyer and seller journeys, enabling detailed e-commerce performance insights at the product level.
• Develop real-time data reporting frameworks for operational and strategic decision-making.

Collaboration and Stakeholder Communication:

• Work closely with cross-functional teams (Product, Marketing, Technology, and Commercial) to align analytics efforts with business objectives.
• Act as the primary point of contact for data analytics initiatives, translating complex findings into actionable business recommendations.
• Provide training and mentorship to junior analysts on best practices in data analysis, web analytics, and reporting automation.

Education :

• Bachelor’s degree in computer science, Statistics, Mathematics, Economics, or related field.

Experience :

• 5 - 8 years of proven experience in data analytics, digital analytics, and business analytics.
• Experience in website and mobile app analytics, including GA4 custom event tracking and reporting.
• Experience writing Schema Requirement Definitions (SDR) for GA4 events.
• Advantageous: Experience with Snowflake, Azure Databricks, Firebase A/B testing, Optimizely, Google Tag Manager, and Python/R.

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Core Responsibilities:

• Proactively identify design-led communication opportunities in collaboration with cross-functional teams.
• Execute creative designs for website landing pages, emailers, digital advertising, in-app messaging, social content, infographics, and videos.
• Optimize digital content based on performance metrics and alignment with business plan targets and KPIs.
• Participate in product reviews and feedback sessions to ensure design aligns with product goals.
• Collaborate with the development team and external suppliers to maintain brand consistency across touchpoints.
• Manage project planning and execution to deliver high-quality digital designs.
• Assist in ensuring clear understanding and communication of expectations within the team.

Education and Training:

• Diploma, Degree, or postgraduate qualification in a relevant field, emphasizing a strong foundation in digital design principles.

Experience:

• Minimum of 2 years of experience in a similar digital design role.
• Possess a high-calibre digital content design portfolio showcasing previous work.

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Key roles and responsibilities:

Customer Communication Management:

• Manage the process for customer communication across key engagement channels (email, WhatsApp, SMS, in-app, and push notifications).
• Plan, execute, and evaluate 1:1 customer communications, optimizing key touchpoints for maximum engagement.

Innovative Communication Techniques:

• Implement A/B testing and other innovative communication techniques to stay ahead of the competition.

Core Communication Processes:

• Manage Core Communication processes, including mandatory, transactional, and account-related communications to enhance customer experience.

Automation and AI Integration:

• Leverage automation and artificial intelligence to deliver innovative solutions, increasing digital customer share and reducing costs.

Customer Segmentation and Optimization:

• Define and analyze customer segments, creating custom optimization plans to deliver the right message to the right customer at the right time.

Collaboration and Strategy Development:

• Collaborate with the broader marketing team to develop retention metrics, predictive modeling, and personalized recommendations.
• Contribute to the CRM strategy, aligning initiatives with business priorities and implementing a CRM governance framework.

Education and Training:

• Relevant tertiary qualification in Marketing.
• Deep understanding of customer relationship management concepts, including segmentation, A/B testing, analytics, and retention strategies.

Experience:

• 2-3 years demonstrated experience in CRM automation with a robust track record of driving engagement through automation strategies.
• Experience in FinTech is advantageous.
• Proficiency in implementing innovative communication technologies such as chatbots or machine learning.
• Experience working across the CRM spectrum, from strategizing and designing campaigns to creating, launching, and monitoring them.
• Demonstrated ability to develop, execute, and evaluate onboarding and retention communications aligned with broader business goals.
• Proven track record in implementing personalized communication strategies and optimizing customer journeys for upselling and retention.
• Excellent interpersonal skills to foster collaboration with marketing, tech, and analytics teams.

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Responsibilities :

Development Pipeline Leadership:

• Develop, lead, and execute on the development pipeline.
• Continuously evaluate, optimize, and refine core services using performance data.
• Take a hands-on approach in the development of current and future platforms.

Product Enhancement:

• Make suggestions for improved product solutions or features based on data and customer insights.
• Partner with product, support, business, and design teams to deliver the business vision.

Technical Expertise:

• Remain up to date with industry terminology, concepts, and best practices.
• Assist the team to ensure projects are delivered on time and meet specifications.

Service Development and Maintenance:

• Design, develop, and maintain the Know Your Customer (KYC) service, ensuring compliance with legal and regulatory standards.
• Implement efficient and secure user verification and onboarding processes.
• Build and maintain the User service, ensuring reliable functionality, scalability, and seamless integration with other systems.
• Manage and secure user-related data in adherence to data protection policies.
• Develop and sustain the Event service, optimizing for performance, scalability, and reliability.
• Work with stakeholders to define event-handling processes and improve service functionality.

System Architecture and Integration:

• Design and implement scalable back-end solutions that integrate seamlessly with front-end and third-party services.
• Ensure all services adhere to best practices in system architecture, coding, and deployment.

Education and training:

• Relevant qualification in Software Engineering, IT or Computer Science.

Experience:

• 3 – 4 years in a similar role.
• Previous leadership roles are advantageous.