Active Jobs at The National Student Financial Aid Scheme

POSITION OVERVIEW:

• To ensure optimum service delivery and implementation of the NSFAS student funding criteria through the management of people, processes, budgets, projects and technology that enable effective and efficient evaluation of bursary applications and related appeals.

RESPONSIBILITIES:

• Policy, Systems & Procedure Development
• Participate in the review, development and management of the NSFAS policy(ies), guidelines, and procedures that impact application support in line with the student-centric model
• Core Strategic Objectives Development
• Development of the applications support unit operational strategy, and operational plans for the effective and efficient running of the unit.
• Ensure framework is in place for applications and application-related appeals.
• Ensure framework is in place to ensure applications and applications related appeals comply with internal data integrity standards and protocols.
• Develop business requirements for application and application related appeal evaluation and ensure there is alignment with rules and procedures for evaluation.
• Ensure processes are in place to support document management for efficient funding decisions.
• Ensure framework is in place for management of all exceptions in the application and application related appeal evaluation process.
• Plan and efficiently manage the budget allocation and resources assigned to the unit for the benefit of exceptional student experience
• People Management & Ethical Leadership
• Manage the recruitment and selection of unit vacancies in line with EE targets
• Lead applications support programmes to relevant subunits employees for implementation
• Lead and manage the unit managers, team leaders and senior specialists to achieve the set and agreed programmes
• Direct, inspire, coach and mentor managers, team leaders and senior specialists’ leaders to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance of managers, team leaders and senior specialists contracting and review process for subunits
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues
• Stakeholder Management & Relationships
• Collaborate with internal stakeholders to optimize the evaluation process for the benefits student/ learner’s applicant experience.
• Lead our external stakeholders service level agreements in connection with outsourced work relating to student’s applications systems, repositories and document/records management
• Project Management & Leadership
• Oversee the projects to address identified needs as per the application support strategy
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit
• Budget optimisation
• Budget forecast for application support unit plans, activities and projects
• Manage expenditure in line with applications support activities and projects
• Collaborate in the management of payment of applications support service providers in line with institutions’ verified registration details.
• Risk, Compliance, Monitoring and Evaluation
• Identify and maintain a risk register in collaboration with the NSFAS risk unit.
• Periodically report on status of risks, internal audit controls as well as compliance for improvements over time.
• Monitor compliance of section and direct reports with compliance needs of the APP service unit plans.
• Submit performance and compliance reports timeously and to required standards.
• Develop and comprehensive report system for the unit that considers all operational aspects.
• Manage risk within the Business Operations unit
• Provide regular management reports on the applications and evaluation processes.
• Information & Knowledge Management
• Collaborate with stakeholders to build internal systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information
• Reporting & Accountability
• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk
• On any other work in the mandate of the ongoing student support unit

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 8 in Commercial or Management Sciences fields
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 10 years minimum experience, 5 years at management level and student application support environment.
• Experience in key business processes, funding and evaluation and proven/demonstrated ability in operational processes.
• Experience with public sector legal requirements, and compliance environment.
• Experience in data analysis of key problem areas to assist in root cause analysis.
• Knowledge of the Higher Education sector, the NSFAS Act, NCA and the PFMA

Preferred

• NQF Level 9 plus in Commercial or Management Sciences

Skill and Competencies:

• Presentation Skills
• Analytical thinking
• Problem-solving skills
• Decision-making skills
• Negotiation skills
• People Management

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POSITION OVERVIEW:

• To ensure effective and efficient management of Employee Relations matters, compliance with labour relations matters, basic conditions of employment and Employment Equity in line with NSFAS strategic goals. To ensure the smooth running of the Employee Health and Wellness Programme.

RESPONSIBILITIES:

• Employee Relations Strategy
• Define and implement employee relations strategy, policies and procedures in support of HR and NSFAS strategy to promote a positive and inclusive work culture
• Provide subject matter expertise and support to NSFAS change management and policy development programs.
• Ensure compliance of the unit with all legislation including LRA, BCEA, Collective Agreements etc.
• Oversee employee relations activities, including conflict resolution, disciplinary actions, and grievance procedures
• Relationships management
• Engage and represent NSFAS in all negotiations such as wage, conditions of employment,
• CCMA and labour court matters.
• Organize and keep records of labour meetings with management.
• Coordinate and facilitate disciplinary hearings and represent NSFAS in all external proceedings accordingly.
• Communicate the contents of all bargaining agreements to management and employees for implementation.
• Conduct a compliance audit on the implementation of the collective agreement.
• Ensure bargaining agreement is submitted with plans on how to address the challenges if any.
• Ensure all customer queries are responded to within 3 days. If not finalized a follow up email needs to be sent on the progress of the incident
• Provide line manager support
• Provide guidance and coaching to HRBP’s, line managers and employees on employee relations matters, ensuring fair and consistent application of policies.
• Communicate union requests for meetings to all employees within a reasonable period.
• Advice line managers in the drafting of charge sheets and notices of disciplinary hearings.
• Proactively identify and mitigate against all employees’ relations risks in the organisation.
• CCMA cases are investigated and ensure that the employer is represented at the CCMA.
• Ensure effective maintenance document and record control of all disciplinary actions.
• Employee Relations awareness and training
• Influence line managers and employees to increase understanding of employee relations topics.
• Identify Employee relations training needs and develop training plans to meet these needs.
• Develop effective training material according to these identified needs.
• Ensure that training is conducted for all employees regarding labour matter.
• Employee Wellness
• Develop and implement comprehensive employee wellness programmes that promote physical, mental, and emotional well-being.
• Collaborate with cross-functional teams to design and deliver wellness initiatives, such as fitness programs, stress management workshops, and mental health support services.
• Evaluate the effectiveness of wellness programs through data analysis, employee feedback, and participation rates, and make recommendations for improvement.
• Partner with external service providers and benefit providers to negotiate contracts and ensure the delivery of high-quality wellness services
• Research, Benchmarking & Best Practice
• Keep abreast with applicable legislative changes to inform policy updates and implementations.
• Provide advice to the Line managers on dealing with disciplinary cases.
• Submit proposals to the Human Resource Executive on the changes in the legislation and how they affect NSFAS employees.
• Provide a report which identified possible issues that may affect good employee relations and provide a proposal on how to address them.
• Conduct ad hoc requests for labour relations request within 72 hours of requests.
• Stay up to date with employment laws and regulations, and ensure compliance in all employee relations practices
• Governance, Risk and Compliance
• Prepare and present reports for submission to the NSFAS Executives and Governing committees and other relevant stakeholders. 
• Facilitate and oversee the development and monitoring of policies, standard operating procedures, systems and controls.
• Lead the conceptualising of the unit’s risk register.
• Ensure effective support in the provision of evidence to all internal and external audit requirements.
• Ensure the maintenance and enforcement of all Service Level Agreements to minimise Unit’s risk and ensure business continuity.
• Ensure adherence in the unit to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
• Stakeholder Management and relations
• Cultivate strategic partnerships and collaborations with relevant institutions.
• Build and maintain relationships with all NSFAS business units for the purposes of expectations management and knowledge sharing.
• Provide advocacy on matters related to Employee Relations and Employee Wellness to empower the NSFAS stakeholders to make informed decisions.
• People Management
• Build and lead an effective and cohesive team through the effective management of departmental resources.
• Lead the implementation of talent acquisition, succession planning, development, and retention strategies for the Unit.
• Lead the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of the Unit’s talent.
• Lead and drive a high-performance culture by translating and communicating the annual performance goals and measures based on agreed upon objectives.
• Drive a working environment that augments employee engagement, recognition and productivity
• Lead and drive the management of poor performance and disciplinary matters in line with the NSFAS’s policies and procedures

Employment Equity

• Assist in ensuring that EE related consultations and implementation initiatives to drive and support attainment of EE Strategy and Targets.
• Keep track of engagements in accordance with EEA and EE Strategy.
• Ensure EE Committee meets on a regular basis
• Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and Functional Targets.
• Assist in improving EE processes by undertaking regular reviews and assisting in reviews, administrative systems, and procedures.
• Ensure the accuracy of information by regularly conducting checks and sample audits as appropriate.
• Tracking employee development for EE purposes and workplace profile statistics.
• Tracking employee movements and workplace profile statistics.
• Ensuring reconciliation of data with various systems for accuracy.
• Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping abreast of new developments, advising, and partnering with business and implementing new requirements.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 8 qualification in Labour Relations/ Human Resources or related field
• At least 8 years’ experience in employee relations with at least 5 years’ experience in a managerial role
• Extensive knowledge and experience dealing with dispute resolutions
• Proven experience in developing and implementing health and wellness programs.
• Knowledge of the South African Labour law

Preferred

• NQF Level 9 qualification in Labour Relations/ Human Resources or related field
• 10 years’ experience in dealing with Labour Relations matters

Skill and Competencies:

• Interpersonal skills
• Communication skills
• Listening skills
• Conflict management skills
• Negotiation skills
• Persuasion and influential skills
• Teamwork
• Attention to detail
• Time management
• Working under pressure
• Decision making and problem-solving skills
• Collaboration
• Diversity management
   

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POSITION OVERVIEW:

• To provide the full range of secretariat, governance, and compliance support to the effective functioning of the Management Committee (MANCOM) and various Board Subcommittees in accordance with legislative requirements and corporate governance best practices.

RESPONSIBILITIES:

• Policy, Systems & Procedure Development
• To support and advise the board and subcommittees on the development of relevant policies and their interpretations, procedures and processes.
• To ensure that the relevant policies are reviewed and approved by the Board Sub-committees.
• To disseminate information and/or guidance on policy and procedural compliance issues concerning discussions and decision-making.
• To monitor changes in relevant legislation and the regulatory environment and take appropriate \ action.
• Core Strategic & Operational Objectives Development
• To draft and review, on an annual basis, the Board Charter and Terms of Reference for each Committee member per Board subcommittee meeting, to ensure that there is a proper mandate for the authority of each member.
• To arrange, on an ongoing basis, the induction of new Board members for NSFAS.
• To design the work plan for each Board Sub-Committee at the beginning of the year to ensure compliance with the relevant statutory requirements and the terms of reference deliverable.
• To draft and prepare the agenda items and preparation packs (attendance and minutes from the previous meetings) for board committee meetings.
• To communicate the agenda of quarterly Board committee meetings for approval by the
• Chairperson of the committee.
• To coordinate procedural requirements associated with the provision of a Committee Secretariat service through the planning of schedules for meetings and allocations, monitoring the delivery of quality reports and accurately recorded minutes of proceedings and communicating across a broad spectrum.
• To draft and manage the Board and sub-Committee calendar at the beginning of each year and ensure that it is presented and approved by the Board.
• To schedule all Board and sub-Committee meetings based on statutory requirements.
• To schedule and maintain record of all executive meetings (MANCO).
• To take accurate minutes and distribute them within agreed timelines, draft accurate resolutions for signature, maintain signed resolutions and minutes, and maintain an auditable filing system.
• To communicate and follow up on matters arising from meetings and action items to action owners within agreed timelines.
• To issue appointment letters to the newly appointed Board co-opted members and Board subcommittees’ members.
• People Management & Ethical Leadership
• Lead and manage own individual performance contracting and review process.
• Stakeholder Management & Relationships
• Collaborate with internal stakeholders to implement committee secretariat programmes.
• Collaborate with external stakeholders to enable committee secretariat programmes and compliance.
• Manage the service level agreement between the organisation and external providers.
• Project Management & Leadership
• Manage and supervise the projects to address identified needs as per the functional requirements
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the subunit.
• Budget optimisation
• Budget forecast for sub-committee core administration activities and projects.
• Spent in line with budget for all Board committee projects.
• Compile a record of Board member remuneration based on meetings attended by members, and hourly and day rates of Board members.
• Complete the individual pay form and send it to the Board member for signature.
• Compliance Monitoring & Evaluation
• Support risk plan and mitigations, compliance standards and audit plan and implementation of the Committee Secretariat function is within the EE Act and legislation.
• Maintain the governance register.
• To monitor compliance by adhering to applicable laws and regulations, committee decisions and resolutions.
• Information & Knowledge Management
• Collaborate with line manager and ICT to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
• Reporting & Accountability
• To report on and account for the progress and the attainment of committee secretariat strategic goals, operational plan, internal and external board committee and compliance risks and any other work in the mandate of the legal environment.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• LLB.
• At least 5 years’ proven experience as a Committee Secretary, in a Legal, Governance, or in a regulatory Environment
• Previous demonstrated experience of having worked at the Board or Executive Level.
• Experience in the field of corporate governance with a strong understanding of secretariat processes and governance in both the public and private sectors.
• Overall knowledge of primary legislation applicable: Companies Act, King IV, and associated statutes and regulatory frameworks.

Preferred

• Board Secretariat Certification
• Over 5 plus years of experience in a similar role.
• Chartered Institute of Secretaries (CIS) Membership / Chartered Governance Institute of South Africa

Skill and Competencies:

• Stress tolerance.
• People management.
• Multi-tasking.
• Planning skills.
• Organisational skills.
• Execution skills.
• Interpersonal skills.
• Communication skills.
• Attention to detail.
• Time Management

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POSITION OVERVIEW:

• To develop and maintain the highest quality standard, governance protocols and measures for the Core Business unit processes and procedures that relate to student account management in Applications Support, Student Support, and Value-added Services.

RESPONSIBILITIES:

• Policy, Systems & Procedure Development
• To participate in the development, assessment, monitoring, management and review of the quality assurance policy and standard operating procedures/guidelines.
• To quality assure the review processes for the Application Support, Student Support and Value-added services.
• To review the business processes for the student funding value chain and business rules required to inform the strategic stance of the organisation and inform system development.
• To manage the consultative process for the policy and guidelines to affected stakeholders.
• Core Strategic Objectives Development
• To use the QA insights to support the development of long-term planning and reviewing of core business standards and processes with the aim of realising desired levels of efficiency and effectiveness.
• To manage the development, assessment, protection, monitoring, and compliance requirements of all desirable or planned quality standards.
• To manage and ensure consistency in operational processes for each performance area in the operations student value chain.
• To monitor and ensure the resolutions of issues raised during or affecting the student funding process.
• To develop an operational processes framework in line with industry quality standards and advise on best implementation mechanisms.
• To validate sampled student funding value chain and ensure that set standards, procedures and policies are adhered to as per the NSFAS funding policy.
• To contribute towards continuous improvement initiatives along the processes, systems, and skills within Core Business.
• To perform a risk assessment on query handling mechanisms for students’ or institutions’ positive experiences.
• To lead business requirements in support of business cases, proposed projects, and systems requirements solutions.
• To coordinate the reporting on Core Business KPIs.
• To identify systems and people training systems interventions and create awareness of quality cost optimisation for core business.
• People Management & Ethical Leadership
• To manage and/or delegate in the recruitment and selection of unit vacancies in line with EE targets.
• To delegate QA activities to subordinates for implementation where applicable.
• To lead and manage the unit team to achieve the set and agreed programmes.
• To direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS values.
• To lead and manage the individual performance contracting and review process for subordinates.
• To lead and manage all disciplinary matters of subordinates related to performance and conduct issues.
• Stakeholder Management & Relationships
• To actively engage stakeholders for information-sharing purposes and resolution of issues emerging from the QA findings and trends Manage the service level agreement process.
• To manage the performance of the service providers through performance assessment reporting and other techniques.
• To manage the QA utilisation process and accurate storage, recording, monitoring and disposal of assets in conjunction with end-user departments.
• To manage the relationship with other departments on matters affecting Core Business governance and risk interface.
• Project Management & Leadership
• To manage and supervise QA projects and their associated objective delivery to drive improvements, improve efficiency and reduce complaints.
• To analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
• To use QA principles to represent student perspectives, champion change management and improvements.
• Budget optimisation
• To forecast for unit core administration activities and projects.
• To spend in line with core activities and projects.
• To manage payment of applications, support service providers in line with institutions’ verified registration details.
• To review and recommend the applications support payments and recover any overpayments.
• Risk, Compliance monitoring & evaluation.
• To lead and manage the plans and processes of all QA requirements, in accordance with legislative prescripts.
• To lead and manage plans and processes in support of the implementation of identified key controls and establish risk mitigation procedures for Core Business.
• To lead and manage the implementation of the audit plan.
• Information & Knowledge Management
• To collaborate with ICT to build systems for Core Business that enable the secure management of QA data obtained from different sources.
• To collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
• Reporting & Accountability
• To report and account on unit strategic KPIs progress, the unit operational plan progress, strategic stakeholders’ issues and interventions management, internal and external audit and risk and any other work in the mandate of the Quality Assurance Unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 8 in Commercial, information systems, Accounting, auditing, or related fields.
• Computer literacy – Intermediate MS Package Suite.
• 10 Years’ experience in Quality Assurance or auditing of which 5 should be at the Management level.
• Working knowledge of the QA professional standards and protocols.
• Expertise in working with large data and analysis.

Preferred

• NQF Level 9 in Commercial or related fields
• Computer literacy – Advanced MS Package Suite
• Driver’s License.
• 15 Years’ experience in Quality Assurance of which 10 should be at management level.
• Sound knowledge of the QA professional standards and protocols.

Skills and Competencies:

• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
   

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POSITION OVERVIEW:

• To lead and guide the provision of supply chain management services in line with applicable legislation requirements and NSFAS policies to enable responsible sourcing, logistics, supplier development, and vendor management as well as the information system needed to coordinate these priorities.

RESPONSIBILITIES:

• Policy, Systems & Procedure Development
• Participate in the development and management of the NSFAS SCM policy, SCM bid committee guidelines, asset management plans, procurement processes and procedures, in line with relevant legislative prescripts.
• Participate in the design and development of the bid evaluation, bid adjudication committees guidelines and their associated terms of reference.
• Socialise the SCM policies and guidelines to internal stakeholders for comprehension and compliance
• Core Strategic Objectives Development
• Provide the SCM unit’s input into the strategy of the finance department.
• Guide and monitor the development and implementation of the annual procurement plan of the organisation.
• Guide and manage the implementation of the organisation’s procurement plan
• Guide and manage the implementation of the key performance indicators (KPIs) and operational plans
• Guide and manage the strategic sourcing processes of the organisation.
• Guide and manage the bid administration process
• Provide oversight on the research activities of the SCM unit.
• Guide and manage the maintenance of business processes and procedures that results in a compliant end to-end procurement process.
• Provide strategic and sound technical SCM advice.
• Guide and manage logistics and asset management component of the unit.
• Guide and manage contract management activities along with the performance management of service providers.
• Oversee and direct the advertisement and publication of the bid process where applicable.
• Train and create awareness to relevant employees on the SCM related updates and their impact on the organisation
• People Management & Ethical Leadership
• Manage the recruitment and selection of SCM employees in line with EE targets
• Delegate the procurement matters to the relevant subunits for implementation
• Lead and manage the unit team performance to achieve the set and agreed programmes
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for subunits
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues
• Stakeholder Management & Relationships
• Oversee the utilisation and implementation of the ongoing SCM policies, processes, efficiency channels and databases to satisfy and maintain stakeholders needs
• Collaborate with internal stakeholders to enable the timely execution of their procurement requirements.
• Lead and manage the communication between NSFAS and the service providers where required.
• Project Management & Leadership
• Manage and supervise all procurement requests in accordance with policy, processes, and guidelines.
• Analyse and interpret procurement research results and provide insight into the most strategic procurement methods of procurement.
• Review, analyse and recommend improvement reports relating to contract management, asset management, demand management and procurement processes
• Budget optimisation
• Analyse financial information to recommend or develop efficient use of resources and procedures.
• Manage expenditure in line with core activities and projects of the unit
• Review and assess procurement proposals received for value for money and performance requirements of the organisation.
• Monitor contract usage spending aligned to the approved budget
• Review and provide input into the spending analysis tasks and activities
• Review the reconciliation and reporting on actual expenditure to order value.
• Risk, Compliance, Monitoring and Evaluation
• Lead and manage the procurement plans, asset management plans, contract management activities, and demand management activities of the organisation in line with legislation.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures
• Analyse and improve the audit, risk, and compliance outlook of the unit
• Lead and manage the implementation of the audit plan
• Information & Knowledge Management
• Collaborate with ICT to build systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain and manage knowledge and information resources of the SCM environment
• Reporting & Accountability
• Report and account on the unit strategic KPIs progress, operational plan progress, strategic stakeholder’s management issues and interventions, internal and external audit and risk landscape as well as on any other work in the mandate of the SCM unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 8 in SCM, Accounting, Commercial, Legal Sciences or related fields
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 10 Years’ experience in public procurement environment, of which 5 years should be at management level
• Sound knowledge of the public sector environment, PFMA, National treasury regulations
• Sound knowledge of the higher education environment, NSFAS ACT

Preferred

• NQF Level 8 in SCM, Accounting, Commercial, Legal, Sciences or related fields
• Computer literacy – Advanced MS Package Suite
• 15 Years’ experience in public procurement of which 10 years should be at the management level

Skill and Competencies:

• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
• People Management
   

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POSITION OVERVIEW:

• The Risk and Compliance Senior Manager is responsible for overseeing the organisation’s risk management and compliance functions, ensuring that the organization operates within the bounds of the law and mitigates risks. This role serves as a trusted advisors to senior management, providing strategic guidance and support to ensure the organisation’s compliance with relevant laws and regulations.

RESPONSIBILITIES:

• Risk Management
• Develop and implement risk management strategies to protect the organisation’s interests.
• Collaborate with cross-functional teams to integrate risk management into organizational processes.
• Identifying potential risks (strategic, operational, etc.) that could impact the organization.
• Evaluating the likelihood and impact of identified risks and prioritizing them based on their severity.
• Developing and implementing plans to mitigate or manage risks, including contingency planning.
• Continuously monitoring risk exposure and effectiveness of risk management strategies.
• Reporting risks to management.
• Ensuring the organization is prepared for, and can effectively respond to, crises or unexpected events
• Compliance
• Ensuring that the organization adheres to all relevant laws, regulations, and industry standards.
• Policy Implementation: Developing and enforcing internal policies and procedures to maintain compliance.
• Internal Compliance Auditing and Monitoring: Conducting regular audits and reviews to ensure that compliance is maintained and identifying areas of improvement.
• Providing employees and relevant stakeholders with the necessary training to understand and comply with regulations and policies.
• Keeping accurate records of compliance activities and reporting non-compliance or breaches
• Compliance Impact and Reporting
• Report on all risk and compliance activities at agreed intervals
• Collate integrated reported for the unit
• Collaborate with respective line managers to bring risk and control measures in their respective areas

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 8 in Risk Management, Audit, or related fields
• Enterprise Risk Management Certified Professional (ERMCP) or equivalent
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 10 years’ experience of which 5 should be at managerial position in a similar role in the public service
• Thorough understanding of ISO 31000 and COSO Framework
• Knowledge of Risk Management process design, development, implementation and maintenance
• Knowledge of business operational processes
• Knowledge of Risk Based auditing
• Knowledge of PFMA
• Knowledge in Crisis Management and Business Continuity planning
• Public Sector Compliance Management

Preferred

• NQF Level 9 in Risk Management, LLB, Audit, or related fields
• Computer literacy – Advanced MS Package Suite
• 15 Years’ experience in public procurement of which 10 years should be at the management level

Skill and Competencies:

• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
• People Management
   

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POSITION OVERVIEW:

• Responsible for aligning HR strategies with the overall business objectives, all while staying abreast of evolving regulations and industry-specific standards. Ensuring the attraction and retention of qualified talent, facilitating their on boarding and development, and promoting a safe and harmonious workplace.

RESPONSIBILITIES:

• Human Capital Management
• Partner with line managers to implement end-to-end people management processes and provide day-to-day operational support in the management thereof (including, but not limited to talent acquisition, reward and recognition, development, performance-, talent- and change management, employee relations)
• Ensure that human resources best practices are upheld, and performances communicated throughout the division
• Identify and deliver continuous improvement initiatives to enhance employee performance and wellbeing
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of division goals
• Foster a positive workplace culture by promoting open communication, resolving conflicts, and addressing employee concerns
• Provide guidance and consultation to managers on HR issues, including talent management, employee relations, performance management
• Communicate the recruitment requirements with the Talent Specialist
• Align recruitment requirements with budget approvals
• HR Operations and Policy
• Interpret and communicate HR policies, procedures and programs to managers
• Advise business departments on the standardized recruitment practices and procedures
• Partner with hiring managers to identify staffing needs
• Facilitate and support the recruitment process
• Prepare offers to successful candidates
• Implement and manage the onboarding programs to integrate new hires into the organization effectively
• Manage the relocation process internal changes or new hires
• Support the implementation of performance management contracting and reviews
• Support the allocated departments with the coordination of personal development plans, learning and development needs
• Manage the offboarding process, ensuring these align with the set procedures
• Identify training and development needs and work with managers to implement appropriate solutions to enhance employee performance.
• Reporting/Data Compilation
• Maintain accurate and up-to-date employee records and HR information
• Prepare HR reports and metrics to track key HR indicators and support decision-making processes
• Analyse and interpret project reports on completion of the project/s to evaluate return on investment and to inform decision-making in the subunit
• Draft and send monthly EE, Payroll and Training reports to Group HR
• Monthly overtime, labour and wage reports to the GM and department managers
• Collaboration and Communication.
• Collaborate with business leaders to understand organisational goals
• Collaborate and communication any changes relating to HR practices and procedures to relevant stakeholders
• Advise and communicate legislative requirements and/or changes
• Provide guidance and support on HR policies, procedures and employment related matters
• Continuous Improvement
• Stay up to date with HR best practices
• Stay abreast with legislative requirements, understand the impact to the organisation and implementation thereof
• Risk and Compliance
• Ensure that all legal requirements are adhered to within the organization
• Ensure all HR practices and initiatives are aligned with best practices as well as SA legislative requirements
• Support the allocated departments with managing employee relations issues i.e. grievance and discipline
• Address all HR related queries within the business’ policy and procedural framework
• Ensure all recruitment and selection processes are aligned with Equity requirements
• Comply with Union agreements, if applicable
• Comply with the necessary Occupational Health and Safety requirements

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 Human Resources Management or Industrial Psychology Fields or similar
• 5-7 Years’ experience in Human Resources, with a focus on HR business partnering.
• Strong knowledge of SA Legislative requirements
• Intermediate Knowledge of the higher education sector
• Understanding of HR value chain and processes
• Proven ability to manage multiple priorities

Preferred

• NQF Level 8 Human Resources Management or Industrial Psychology Fields
• 8 Years of HR generalist experience
• Knowledge of the higher education sector and/or public sector
• Knowledge and understanding of the NSFAS Act and PFMA

Skills and Competencies:

• Ability to influence.
• Advanced Communication skills
• Planning and organising skills.
• Advanced Analytical skills
• Agile and Innovative
• Time management skills
• Ability to work under pressure.
• High Emotional Intelligence
• Integrity
• Change Management
• Goal orientation
• Computer Literate
   

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POSITION OVERVIEW:

• To ensure remuneration levels of employees are in line with company as well as market related salary ranges through compilation and analysis of remuneration survey information, reports, maintenance of relevant remuneration records whilst managing rewards, employee benefit schemes in line with remuneration policies, processes and systems.

RESPONSIBILITIES:

• Compensation and benefits management
• Designs, develops, implements and manages salary, bonus and benefit packages
• Reviews and administers reward and benefit policies
• Job Specification & Recruiting Profile of Vacancy
• Drafts remuneration and rewards processes and procedures
• Implements signed off remuneration policies, processes and procedures
• Guides the coordination of salaries, pension, relocation packages, life insurance, company cars
• Educates new employees on the cost to company concept – presents scenarios as required
• Salary benchmarking & Market information sourcing
• Collates market data, using national salary surveys
• Collects data and research competitor’s remuneration and reward strategies
• Accurately benchmarks each position to the national/industry circle salary survey
• Analyses market data and prepares recommendations for senior management
• Implements recommendations upon approval
• Completes pay analysis across the Group and ensures employees compensation packages presents equality across position levels, duties, experience, race and gender etc.
• Investigates pay anomalies.
• Reports on pay anomalies and provides recommendations

Job Evaluation/Grading

• Implements and manages an approved job grading system
• Grade jobs using the Paterson Grading point system
• Formulates the grading outcomes to a job grade matrix – ranking positions from top – down and across functions.
• Extracts graded tables salary survey data, applies benchmarking formula’s
• Process calibration to market grade data per function
• Creates company pay scales
• Completes the pay analysis and comparative reports.
• Aligns remuneration of employees to the approved pay scales
• Ensures that all positions remain market-related and competitive.

Salary review process

• Prepares analysis and reports for salary reviews and incentive schemes.
• Manages the annual salary and incentive review process.
• Prepares increase and bonus schedules as per policy and business instruction
• Prepares and distributes increase and bonus letters
• Compliance to regulatory requirements
• Interprets new legislation impacting salaries
• Reviews and improve remuneration policies and procedures
• Assists with internal and external audits related to payroll
• Ensures all remuneration information and records are maintained in accordance with statutory requirements Payroll systems
• Introduces and maintains systems and procedures aimed at ensuring efficiency
• Provides input into payroll operations and processing.
• Assists payroll team with various related queries.
• Works closely with the payroll team in obtaining cross functional remuneration and benefits processes and procedures management.
• Supervises and co-ordinate activities of team.
• Oversees the maintenance of current employee data systems.
• Communicates and updates Time & Attendance labour rules

Additional responsibilities

• Completes monthly Employee/Employment Equity review & movements
• Completes Annual Employment Equity remuneration reports
• Annual B-BBEE completion - Employment Equity & Management Control
• Continuous support and advisory to the business - professional and strategic
• Participation in various remuneration councils and wage committees

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Human Resources, Finance, or any other relevant qualifications
• Certification as a payroll practitioner
• Computer literacy – Intermediate MS Package Suite
• Project Management certification
• Driver’s License
• At least 6 years’ experience in Remuneration and Benefits environment
• 3 years working experience in a supervisory capacity.
• Experience in managing payroll of more than 600+ employees.
• Experience and advanced knowledge of payroll systems.
• Advances experience of payroll principles, practises, and applicable legislation

Preferred

• NQF Level 8 in Human Resources, Industrial Psychology
• Certification as a payroll practitioner
• Project Management Experience

Skill and Competencies:

• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT Processes
• Attention to detail.
• Quality assurance
• Written and Verbal communication.
• Reporting
• Conflict Resolution
• Negotiations Skills
   

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POSITION OVERVIEW:

• To design, develop and implement a wellness strategy and employee assistance programme (EAP) that is aligned to the overall Human Resources as well as organisation strategy of NSFAS.

RESPONSIBILITIES:

• Policy, Systems & Procedure Implementation
• Support the unit in the maturing of employee wellbeing policy/ies, procedures, and processes
• Develop presentations that enable the socialisation of employee wellbeing policy/ies, procedures and processes
• Socialise and implement the employee wellbeing policy/ies, procedures and processes
• Core Strategic/Operations Objectives Implementation
• Provide input into overall Human Resources Management value proposition as it relates to the wellness practice through the development of best practice, research, trends analysis and wellness initiatives
• Analyse wellness trends and prepare high level reports to management as input to create an engaged workforce
• Implement wellness interventions based upon identified needs within the organisation
• Build capacity in the organisation to drive and manage an employee wellness culture
• Design, implement and drive NSFAS’s programme, including providing awareness campaigns and training, professional counselling, testing and support through external vendors
• Ensure that all wellness initiatives contribute towards the operationalizing of the overall Employee Value Proposition
• Participate in the Wellness Committees and Forums to facilitate the successful implementation of wellness initiatives and programmes
• Develop policies and procedures to support the implementation of wellness initiatives
• Serve as the employee trustee for provident fund and participate in health care committees and wellness coach
• Provide monthly and quarterly report on wellness statistics and focus on analysis, comparison, and trends
• Create Awareness through wellness events and educational information on health issues
• Coordinate and promote wellness initiatives in partnership with other stakeholders
• Responsible for trauma debriefing during trauma incidents
• Conduct workshops on selected wellbeing issues and obtain feedback on existing programmes
• Cover whole spectrum of individual wellbeing components as defined by the World Health
• Organisation (WHO) or Health Professions Council of South Africa (HPCSA)
• Support the HR operations unit and HR team with employee wellbeing programmes of the NSFAS
• Contribute input and manage the employee wellness budget
• Coordinate with employee relations, business partners and senior management on cases of potential incapacity and ensure correct reporting and process for 3rd party claims
• People Management & Ethical Leadership
• Guide, inspire, coach and mentor employees to deliver quality wellness programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for self
• Stakeholder Management & Relationships
• Collaborate with internal stakeholders to implement employee wellbeing programmes
• Collaborate with external stakeholders to enable the employee wellbeing programmes
• Manage the service level agreement of external providers of employee wellbeing deliverables
• Project Management & Leadership
• Manage and supervise the projects to address identified needs as per the employee wellbeing initiatives
• Annalise and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the subunit
• Budget optimisation
• Expenditure forecast for subunit employee wellbeing activities and projects
• Expenditure management in line with employee wellbeing activities and projects
• Risk, Compliance Monitoring & Evaluation
• Support compliance checks and audit of employee wellbeing interventions with HR policies
• Identify risks and mitigate them in line with the risk register
• Support the compliance of NSFAS with the EE Act and legislation
• Information & Knowledge Management
• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information
• Reporting & Accountability
• on recruitment strategic KPIs progress
• on the employee wellbeing operational plan progress
• on internal and external recruitment risks
• on any other work in the mandate of the employee wellbeing work

DESIRED SKILLS AND EXPERIENCE

• Minimum Qualification requirements:
• NQF 7 Degree in Industrial Psychology, Psychology, Social Work
• Certification in EAP/wellness practitioner or management
• Minimum of six (6) to eight (8) years’ experience in Employee Assistance Programme / Wellness of which three (3) years must be the managing of an Employee Assistance Programme (EAP) / Wellness function
• Experience in a Higher Education environment will be an added advantage
• Basic understanding of Labour Law e.g. LRA, EEA, BCEA, OHSA, employee health, wellness and benefit administration concepts, practices, and procedures
• Solid project management Skills
• Intermediate Knowledge of the higher education sector
• Employee wellbeing legislation experience and knowledge
• Employment Equity Act and related legislation
• Computer literacy – Intermediate MS Package Suite
• Driver’s License

Preferred

• NQF 8 Degree in Industrial Psychology, Psychology, Social Work
• Registered with HPCSA as Counsellor, Social Worker, Psychologist, Industrial Psychologist
• Certified Wellness Coach
• Computer literacy – Advanced MS Package Suite
• Advanced project management Skills
• Advanced knowledge of the higher education sector
• Extensive exposure to the functions of the employee wellbeing
• Knowledge and understanding of the NSFAS Act and PFMA

Skill and Competencies:

• Excellent communication (written and verbal) skills
• Effective interpersonal skills
• Planning and Organising
• Stress Management
• Counselling Skills
• Confidentiality, knowledge and understanding of the Human Resources Services Lifecycle.
• Planning and organising skills
• Problem-solving skills
• Leadership skills
• Agile and Innovative
• Time management skills
• High Emotional Intelligence
• Integrity
• Communication skills
• Adaptable to change
• Team player
• Goal orientation
• Ability to work under pressure and tight deadlines
• Professional self-awareness