Active Roles at Clicks Group

Introduction

• To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Essential Competencies

• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Apply by: 26 June 2026

go to method of application »

Introduction

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing

Skills:

• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organizing

Desirable:

• Relating and networking
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Minimum requirements

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Apply by: 26 June 2026

go to method of application »

Introduction

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Apply by: 26 June 2026

go to method of application »

Introduction

• We are seeking dynamic and driven IT graduates to join our cutting-edge team in January 2027. Our graduate program is designed for recent graduates looking to apply their technical skills, while also gaining practical experience that will set them up for a rewarding career in the IT industry.
• Our ideal candidates are eager to learn, highly conscientious, solution-oriented collaborators who are eager to think outside the box, and tackle complex challenges with creativity and innovation

Job description

While in the program, participants will:

• Develop an understanding of the retail industry and services Clicks offers to its customers
• Receive on-going training and development through mentorships, job shadowing and on-the-job experience
• Collaborate with experienced developers and technical teams on exciting projects
• Be exposed to different areas of the business to broaden technical knowledge
• Build relationships through networking

Graduates will gain exposure to the following areas, but not limited to:

• Retail store operations
• Supply chain and logistics
• Marketing and eCommerce
• Merchandise buying

Minimum requirements

• Completed 3 year Degree in Information Technology/Similar
• South African citizenship
• Between 18 – 27 years old

Apply by: 26 June 2026

go to method of application »

Introduction

• We are looking to recruit a permanent Operations Finance and Risk Manager to work for United Pharmaceutical Distributors (UPD). The role will operationally report to the DC/Branch Manager, but functionally to the Senior Finance Manager. The regions will include Durban and Bloemfontein.

Job description

Main Purpose of the Job:

• To prepare, analyze and review financial performance to support and guide the business in achieving it KPls, set targets and planned initiatives.
• Support business in appraisals and evaluations and post evaluations thereof. Review, monitor and enforce financial controls and compliance across the business.

Monitor and mitigate risks.

• To provide vital support to the DC/Branch manager to improve the profitability of the distribution centre by managing the financial, and risk management activities, ensuring adherence to financial and budget requirements. The role will operationally report to the DC/Branch Manager, but functionally to the Senior Finance Manager.

Objectives

• To co-ordinate and plan the distribution centre’s annual budget as well as forecasts within the agreed business objectives to measure the DC’s annual financial performance
• To compile the distribution centre monthly financial statements and business review reports, clearly indicating deviations to targets and to investigate appropriate actions required to remedy these deviations
• To ensure compliance to financial policies and procedures, thereby ensuring compliance with internal controls and reducing risk within the distribution centre together with satisfying the internal and external auditors recommendations
• Ensure that the financial viability of projects within the distribution centre is aligned to business objectives by ensuring the return on investment for capex is achieved, as well as preparation of all supporting documentation and business cases.
• To analyse the business to find opportunities for business, commercial and process efficiencies leading to improved financial performance of the centre.
• To develop the understanding around financial decision making as well as understanding financial statements to ensure that management can make sound business decisions
• To manage the administrative functions, including export documentation within the distribution centre if applicable, ensuring compliance with legislation and business policies and procedures
• To analyse inventory (inclusive of expired inventory), shrinkage movements, goods in transit,Returns to Vendor (RTV’s) and labour costs (to name a few) with a view to reducing the risk of financial loss.
• To take responsibility for and appropriately manage the staff compliment by empowering, developing and ensuring performance and delivery of targets
• The management of outsourced business partners and ensure adherence to service level agreement thereby achieving best value for the distribution centre

Job Related Skills

• Computer literacy (SAP S4 & KNAPP (desirable))
• Microsoft office suite (especially excel)
• Communication (verbal and written) skills
• Basic numeric skills
• Attention to detail
• Organising skills
• Analytical skills
• Presentation skills
• People management skills
• Negotiation skills

Job related competencies:

• Deciding and Initiating Action
• Leading and Supervising
• Persuading and Influencing
• Presenting and Communicating Information
• Writing and Reporting
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Minimum requirements

Job Knowledge:

Essential

• Demonstrated Forecasting abilities in a logistics environment, risk assessment, productivity improvements, cost improvements, stock flow
• Essential: Minimum of 3-5 years’ experience in a finance / accounting role
• Essential: Min 1 year of staff management
• Desirable: Min 3 years of accounting experience in FMCG
• Able to work 40 hours a week or extra based on operational requirements. 

Education

• Essential: Must have a relevant qualification namely B.Com or B.Compt or CIMA & Articles Advantageous)
• Desirable: Articles Subjects: 3rd Year Accounting, 3rd Year Auditing

Apply by: 26 June 2026

go to method of application »

Introduction

• We have an exciting opportunity available for a National Transport Manager to support the distribution network within Clicks. The role will be based at the Clicks Montague Gardens Distribution Centre, Cape Town and will report to the Logistics Executive.

Job description

Job Purpose

• To plan, lead and manage the end-to-end transport function by integrating and optimising national transport operations to deliver safe, reliable, compliant and cost-effective movement of goods across the Clicks network, in order to enable consistent store availability, protect margin and support sustainable business growth in line with regulatory requirements and the logistics strategy.

Job Objectives

• To develop and manage the implementation of the Clicks national transport strategy and governance framework in order to enable integrated, consistent and scalable transport operations that support store and omni-channel growth as well as service delivery.
• To deliver efficient, compliant and cost-effective end-to-end national transport performance across the distribution network in order to meet service standards and optimise cost-to-serve.
• To implement an integrated and scalable national transport network across last mile, mid mile and omni-channel operations to support business growth.
• To define and monitor national transport performance indicators in order to achieve defined service standards, metrics and manage operational risk.
• To establish transport performance visibility and operational control across the network through digital enablement in order to enable accurate data, informed decision-making and proactive risk management.
• To lead a resilient, flexible and cost-effective national transport capacity model across owned and outsourced fleets in order to meet service standards and business objectives.
• To optimise national transport cost-to-serve within the approved budget through productivity gains and continuous improvement in order to protect margin while meeting service levels.
• To lead delivery of compliant, safe and sustainable transport operations in line with regulatory and audit requirements in order to manage operational risk and strengthen network resilience.
• To build effective stakeholder relationships and alignment across internal and external partners in order to enable timely resolution of transport-related issues and minimise impact on service, cost, safety and risk.

Minimum requirements

Job related knowledge 

Essential

• Knowledge of South African transport and logistics operating environment
• Knowledge of health and safety regulations
• Knowledge of contract management
• Solid understanding of supply chain operations and processes, including the warehouse management systems (WMS)
• Solid understanding of transportation management systems (TMS).
• Knowledge of route planning, fleet management and delivery optimisation
• Budget control and productivity improvement methods
• South African transport legislation, safety regulations and compliance requirements
• Fleet sourcing, capacity planning and service provider management
• Transport performance metrics (for example on-time delivery, cost per kilometre, utilisation)

Desirable

• Transport network design and optimisation
• Logistics strategy in retail or FMCG environments
• Sustainable transport practices and fuel efficiency
• Labour relations in unionised environments
• Advanced data analytics and reporting techniques
• Digital transformation in logistics
• Industry trends and best practices in transport and supply chain
• Omni-channel fulfilment (home delivery, click and collect, pharmacy delivery)

Job related skills 

Essential

• National budget management and cost control
• Analytical and reporting skills (Excel/Power BI analysis)
• Effective stakeholder management and influencing
• Ability to lead teams across regions and business units
• Strong communication skills (verbal and written)
• Change management
• Commercial acumen
• Strategic thinking and transport planning
• Problem solving and decision-making
• Risk management and compliance
• Stakeholder management
• Negotiation and supplier management
• Planning and organising

Desirable

• Advanced analytics and data interpretation
• Innovation and continuous improvement facilitation
• Contract management and commercial negotiation
• Conflict resolution and labour relations handling
• Project management skills
• Strategic partnership development
• Coaching and capability building

Job experience 

Essential

• 10 years’ experience in transport or logistics management with national responsibility
• 5 years proven experience managing large‑scale outsourced carrier networks
• Strong exposure to transport management systems and digital visibility platforms
• 5 Retail, FMCG, or pharmaceutical logistics experience
• 3-5 years’ experience managing cost-to-serve, budgets and cost optimisation initiatives
• 3-5 years’ experience managing compliance, safety and risk in transport operations
• 3-5 years’ experience leading and managing operational teams

Desirable

• Experience leading digital or transformation initiatives
• Exposure to sustainability or EV fleet programmes
• 2–3 years’ experience managing omni-channel logistics (home delivery, click and collect)
• 2–3 years’ experience in unionised or highly regulated environments
• 2–3 years’ experience in transport network design and optimisation

Education

Essential

• Degree in Logistics, Supply Chain Management, Transport Management or Operations Management
• Certification in health and safety and transport compliance
• Degree in Industrial Engineering or related field

Desirable

• Postgraduate qualification in Supply Chain Management, Logistics or Business Management
• Professional certification in Logistics or Supply Chain (for example SAPICS CPIM or CSCP)
• Certification or training in Transport Management Systems or digital logistics platforms

Essential Competencies

• Deciding and Initiating Action 
• Leading and Supervising
• Persuading and Influencing 
• Applying Expertise and Technology 
• Analysing
• Planning and Organising 
• Delivering Results & Meeting Customer Expectations 
• Entrepreneurial and Commercial Thinking 

Apply by: 28 June 2026

go to method of application »

Introduction

• Are you passionate about retail and service excellence? An exciting opportunity has become available for an Assistant Floor Manager. The role will be based at Unicare 24 hour pharmacy in Bellville and will report to the Front Shop Manager.

Job description

Job Purpose:

• To support the Front Shop Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales budgets, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, Shrinkage, general housekeeping and administration.
• To support the Front Shop Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the Front Shop Manager.
• To assist the Front Shop Manager in maintaining the work schedule on a daily basis in line with the Clicks Group Labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves Clubcard participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• Handle customer queries promptly and professionally.
• Assist Front Shop Manager with training and development of all staff

Minimum requirements

Education and Experience Requirements:

• Desirable: Degree in Relevant Retail/Business management (Essential for External candidates)
• Essential: Grade 12
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks SODP/ Trainee Store Manager programme.
• Financial management experience (Budgets, Profit and Loss statements, Financial ratios, ect.)

Job Related Knowledge

• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding and application of financial management principles.
• Knowledge of stock, cost, risk and compliance management procedures.
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing (Recruitment & selection)
• Results and target driven
• Planning, organising, analysing and problem-solving skills
• Following instructions and procedures
• Strong customer focused orientation
• Leading and Supervising
• Coping with pressure and setbacks
• Computer literacy

Job Related Competencies:

Essential Competencies

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Following instructions and procedures
• Working with people
• Coping with Pressures and Setbacks
• Analysing
• Entrepreneurial and Commercial Thinking

Apply by: 28 June 2026

go to method of application »

Introduction

• Unicare is seeking to appoint a dedicated and detail-oriented Blister Pharmacist who is passionate about patient care, customer service, and medication safety.
• The successful candidate will be based at Unicare 24 Hour Pharmacy, Bellville, reporting directly to the Dispensary Manager.
• This role requires a strong focus on drug interaction management, safe dispensing practices, and the efficient coordination of blister packaging services to retirement villages and private clients.

Job description

Duties will include but not limited to:

• Providing high standards of pharmaceutical care, ensuring accurate and safe dispensing in line with SAPC regulations and Good Pharmacy Practice.
• Performing generic substitution where applicable and ensuring all dispensing is within legal scope of practice.

Managing all operational activities within the blister centre, including:

• Reviewing prescriptions from multiple doctors to ensure no drug interactions.
• Proactively contacting prescribers to resolve interaction concerns, prioritizing patient safety at all times.
• Preparing and coordinating blister-packed medication for retirement villages and private patients.

Ensuring all blister packs are:

• Packed accurately and checked thoroughly.
• Signed off according to compliance requirements.
• Maintaining strict adherence to SAPC rules and internal SOPs.
• Ensuring timely preparation and dispatch of blister packs to meet critical delivery schedules.
• Providing leadership and support to blister staff, including training, motivation, and maintaining a positive working environment.
• Building and maintaining strong relationships with retirement villages and private clients, including engaging new facilities to grow the service offering.

Supporting integration and collaboration with the dispensary team, ensuring effective communication between:

• Dispensary Manager
• QPB Supervisors
• Assisting with operational support when staff shortages occur (e.g., illness or leave).
• Promoting and upholding the Unicare vision and values, ensuring the highest level of customer service.

Minimum requirements

Qualifications and Experience:

• Bachelor of Pharmacy (BPharm)
• Minimum of 2 years’ experience post Community Service

Experience with:

• Unisolv and LEAP systems (essential)
• Mediblist (advantageous)
• Blister packaging experience (minimum 1 year preferred)

Skills, Abilities and Job Related Knowledge:

• Sound knowledge of SAPC regulations and legal compliance
• Strong understanding of drug interactions and patient safety
• Excellent communication and problem-solving skills, especially when engaging with doctors, client and retirement villages
• Strong customer service orientation
• Ability to provide effective patient counselling
• High level of integrity and ethical practice
• Exceptional attention to detail, particularly in medication prepacking
• Ability to work effectively as part of a team

Essential Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following instructions and Procedures
• Relating and Networking
• Coping with Pressures and Setbacks

Apply by: 28 June 2026

go to method of application »

Introduction

• We are seeking to appoint a Department Manager (Pick/Check/Pack) - Cape Town. The candidate will report into the Branch Manager (CT). (Must be able to work shifts i.e. alternate one week day and one week night etc.)

Job description

Job Purpose:

• The Department Manager holds ultimate and overall accountability for the entire distribution operations process; including the receipt, storage and control of stock; the assembly of orders and the dispatch of orders to fleet and couriers.

Key Performance Areas:

• Management of all stock, including the processes of receipt, GRN’ing, sorting, packing away, bin maintenance, stock transfers, quarantining of stock, returns of stock to suppliers and stock control activities. In particular, in regard to the above is accountable for:
• Compliance, under and subject to the directives of the Managing Pharmacist, with inter alia the legal requirements and the company standard operating procedures (SOPs) relating to:
• Quarantining of stock;
• Accountable for managing the risks associated with handling stock and the minimization thereof., including the risks of theft and pilferage, damages, costs associated with expiry and cold chain breach and losses arising out of inaccurate supply against an invoice.
• Accountable for the stock count process on a quarterly basis and the implementation of on-going special and cycle counts of stock.
• Management of the process of assembling stock against an invoice, including the processes of picking (fine and bulk), packing and checking of orders.

In particular, in regard to the above is accountable for:

• Assemble orders as per distribution principal requirements
• Management of the process of dispatch of stock.
• Management of the process of customer returns of stock, including salvaging of stock and destruction of stock (under the directives of the Managing Pharmacist).
• Accountable for the health and safety and security requirements relating to the building, the operational processes and the staff. Including, in particular, ensuring compliance with relevant legislation and standard operating procedures.
• Accountable for housekeeping in regard to the warehouse and the stock and the machinery in the warehouse.
• Accountable for all maintenance requirements relating to the warehouse and machinery and computer equipment in the warehouse.
• Management of the operations of the distribution contracts, including storage and control of stock, assembling and dispatch of orders against invoice. In addition, responsible for the relationship with the supplier on an operational basis.
• Accountable for the budget for the operations and for compliance with the budget and for reporting progress against and variance with the budget. Accountable also for budgeting for capital expenditure, motivating capital expenditure purchase and compliance with the capital expenditure process and for verifying and signing off expenditure for payment.
• Accountable for the management of the staffing of the operation including compliance with the employment policies. Accountable also for performance and conduct of staff and for implementing systems, processes and procedures in this regard in conjunction with the Human Resource Department. Continuous training of staff w.r.t. SOP’s.
• Accountable for rectifying and reporting on any discrepancies, procedure breach or non-compliance issues arising out of the report of the Internal Audit department.

Skills:

• Communication skills
• Management/supervisory skills
• Writing skills
• Analytical and problem solving skills
• People skills
• Computer literate

Knowledge:

• GWDP//GMP 
• Pharmaceutical wholesale and distribution 
• C.P.D
• Pharmaceutical Industry Laws, regulations and Ethics

Personal Competencies:

• Ability to work in a team
• Ability to work under pressure
• Honesty and integrity
• Ethical
• Legal compliance
• Attention to detail

Minimum requirements

Minimum Education & Qualification:

• A relevant business degree or equivalent

Minimum Job Related Experience:

• 4 years’ experience in wholesale Pharmaceutical Industry
• Knowledge of SAP and KNAPP system or any experience relevant WMS
• High proficient on working on reports from WMS and Excel

Apply by: 28 June 2026