Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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Introduction
- The Pharmacist is responsible for providing high standards of pharmaceutical care and dispensary services in accordance with Good Pharmacy Practice as well as certain aspects related to stock and financial management of the pharmacy
Job description
- High standards of pharmaceutical service and care
- Provision of advice and pharmacy-initiated therapy
- Scheduled substance and dispensary stock control
- Efficient dispensary administration and management
- Accurate and safe dispensing of medication
- High standards of housekeeping and merchandise display
- Financial management and operational viability
- Training and development of Pharmacist Assistants and Pharmacist Interns
- Staff management and resource planning
- Ad hoc responsibilities as required to support the operational requirements of the pharmacy
Minimum requirements
Qualifications and Experience:
- B Pharm
- Internship
- Community Service
Skills, Abilities and Job Related Knowledge:
- SAPC and relevant legal knowledge
- Customer service orientated
- Effective patient care
- Professional counselling
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- IT Business Operating Systems
- Financial Management
- MS Office
- Tutorship and Coaching
- Team Player
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following instructions and Procedures
- Relating and Networking
Apply by: 3 July 2026
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 3 July 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 5 July 2026
go to method of application »
Introduction
- We are looking to recruit a Brand Manager to support the Loyalty Marketing Manager with the delivery of key business campaigns across Clubcard. This role will be based at our Head Office in Cape Town.
Job description
Job Purpose:
- Drive the delivery of our loyalty and partnerships strategy through bold, integrated ClubCard and partner campaigns. Grow membership, boost engagement, and maximise customer value — all while delivering strong commercial results. If you thrive in a fast-paced environment and love managing multiple campaigns, this role is for you.
Job Objectives:
- To develop and maintain an integrated loyalty and partner marketing calendar aligned to business priorities and the marketing operating plan
- To develop and implement ClubCard campaigns that drive membership growth, engagement and sales
- To develop and implement all partner campaigns (including FNB eBucks, Engen, Sorbet, ARC, Spec-Savers, Discovery HealthyCare, Momentum Multiply) to deliver incremental value for customers and the business.
- To drive membership growth across ClubCard, Seniors Club and Baby Club through targeted acquisition initiatives
- To improve member retention and engagement by developing and implementing triggered loyalty marketing journeys across the customer lifecycle
- To apply customer segmentation and insights to improve campaign targeting, personalisation and effectiveness
- To identify opportunities to maximise customer lifetime value through data-driven campaign optimisation
- To manage the delivery of multiple campaigns and projects, ensuring accurate, timeous and high-quality execution within a fast-paced environment
- To support the marketing budget by ensuring campaigns are delivered cost-effectively and deliver commercial return
- To develop and implement measurement frameworks, including campaign scorecards and post-campaign reporting, to track performance and inform optimisation
Minimum requirements
Job related knowledge:
- Knowledge of principles of marketing (5 years)
- Knowledge and application of above the line elements (3-5 years)
- Knowledge and application of below the line elements (3- 5 years)
- Knowledge and application of print production processes (3 -5 years)
- Knowledge of advertising agency processes (5 years)
- Knowledge and experience in developing marketing strategies (5 years)
- Knowledge and application of digital platforms and loyalty programmes (5 years)
Job related skills:
- Computer literate and sound working knowledge of MS Office (5 years)
- Presentation skills (5 years)
- Conflict resolution skills (3 - 5 years)
- Interpersonal skills (5 years)
- Communication skills (5 years)
- Financial management and budgeting skills (5 years)
- Persuading and influencing skills
- Problem-solving skills
Experience:
Essential:
- 3 - 5 years marketing management experience in a retail environment
- 5 – 7 years experience in retail marketing
- 5 – 7 years experience in through-the-line marketing
Desirable:
Education:
- Marketing Degree or equivalent
Competencies:
- Deciding and Initiating Action
- Relating and Networking
- Presenting and Communicating Information
- Planning and Organizing
- Delivering Results & Meeting Customer Expectations
- Following Instructions and Procedures
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
Apply by: 5 July 2026
go to method of application »
Introduction
- To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand
Job description
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To deliver and manage financial targets for the area
- To deliver and manage internal processes, procedures and compliance for the area
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To be the customer's first choice health and beauty retailer by living and driving the company values
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
- To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12
- Essential: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
- Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
Job Knowledge and Skills Required:
- Retail Management
- Financial Management
- Risk Management
- Human Resource Management
- Change Management
- Business Acumen
- Commercial and Entrepreneurial Awareness
- Communication Skills
- Interpersonal Skills
- Analytical Skills
- Decision-Making Skills
- Able to motivate people
- Persuading Skills
Essential Competencies
- Deciding and Initiating Action
- Leading and Supervising
- Adhering to Principles and Values
- Presenting and Communicating Information
- Analysing
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
Apply by: 5 July 2026
go to method of application »
Introduction
- Main Purpose: To plan, direct and implement operational sales strategies and projects, monitoring all aspects of sales performance, ranging and space allocations in order to effectively influence divisional objectives that meets region specific requirements and achieves the sales objectives for the division.
Job description
Job Objectives:
- To support the division in achieving and maintaining high standards of inventory management through reporting and driving merchandise availability and accuracy in-store.
- To effectively manage and ensure stock and POS for all projects, new stores, refurbishments, drop-ins, store closures, pharmacy acquisitions as well as all other merchandise and ad-hoc projects are in-line with chain store image.
- To hold accountability for driving divisional stock targets.
- To be an effective liaison between the division and key stakeholders such as merchandise, supply chain, sales management, macro space, operations merchandise, divisional support structure and marketing and to drive effective teamwork and relationships within the division.
- To effectively support the stores in the division through regular cyclical as well as ad-hoc store visits to identify sales and marketing opportunities.
- To compile feedback required for weekly divisional scorecards and provide insights and recommendations.
- To identify and deliver macro space and ranging opportunities by store through extensive stakeholder engagement.
- To manage dormant stock for Rx, reporting and driving compliance.
- To be the customer’s first choice health and beauty retailer by living and driving the company values.
Job Knowledge:
- Essential: Knowledge of retail store systems and processes
- Essential: Knowledge of general sales and project management processes and principles
- Desirable: Knowledge of Clicks business processes
Job related Skills:
- Microsoft Office
- Analysing Skills
- Compiling reports
- Project Management Skills
- Good communication skills across all levels
- Planning and Organising Skills
- Presentation Skills
- Business Acumen
Competency Requirements:
Essential:
- Deciding and Initiating Action
- Adhering to Principles and Values
- Relating and Networking
- Presenting and Communicating Information
- Analysing
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
Desirable:
- Leading and Supervising
- Working with People
- Persuading and Influencing
- Following Instructions and Procedures
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Achieving Personal Work Goals and Objectives
Minimum requirements
Experience:
- Minimum 5 years sales management experience within a retail store operations environment
- Minimum 5 years store management experience, dealing with merchandising, stock management and distribution in a large store environment
Education:
- Essential: Matric
- Desirable: B.Com Degree or Diploma (retail, finance management or related)
Apply by: 5 July 2026
go to method of application »
Introduction
- To develop and execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy and driving private label and exclusive Brands thereby creating product differentiation and innovation to increase market share and profitability.
Job description
- To develop and implement a category plan for specific product ranges to ensure reduced cost of goods, optimise contract terms and increase income, assume responsibility of budget development and revenue for category.
- To negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
- To maintain relationships with existing suppliers and sourcing new suppliers for future product lines.
- To implement a plan that will achieve the Clicks' value proposition through price and promotion whilst achieving promotional sales targets.
- To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customers needs.
- To support the sourcing and development of private label products and exclusive brands thereby creating product differentiation, innovation and brand loyalty that will increase market share and profitability.
- To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan.
- To conduct range reviews, analyse consumer buying patterns, predict future trends and stay abreast with competitor activity.
- To work collaboratively with internal and external stakeholders including marketing and ClubCard to ensure effective delivery of the operating plan.
- To coach and support team members to embed sound procurement principles and commercial awareness.
Minimum requirements
Job related knowledge
- Operating plan development
- Supplier relationship management
- Procurement and Supply Chain
- Business Objectives and Strategies
- Business Processes
- Retail Management
- Market trends and competitor analysis
- Understanding of supplier co-op negotiations and trading terms
- Financial planning and budgets
- Relevant legislation
- Sales and Margin Management
Job Related Skills
- Sound Financial/Business acumen with a merchant mindset
- Strong negotiation skills
- Planning and organisational skills
- Ability to build supplier relationships
- Competency in all computer packages, i.e. Outlook, Excel, PowerPoint
- Verbal and written communication
- Problem solving and analytical thinking
- Decision making
- Attention to detail
Job Experience
- 2-4 years Category buying experience
- Managing objectives
- Experience with local and global supplier networks
Education
- B Degree or Diploma in Retail, Purchasing Management or similar (essential)
Job Related Competencies
- Working with People
- Deciding and Initiating Action
- Persuading and Influencing
- Analysing
- Learning and Researching
- Delivering Results & Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Entrepreneurial and Commercial Thinking
Apply by: 6 July 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Apply by: 6 July 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 6 July 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
- Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Sound understanding and application of financial management principles
- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks
Apply by: 6 July 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 6 July 2026
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 6 July 2026
go to method of application »
Introduction
- Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.
Job description
Job Purpose:
- To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Job Objectives:
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results and target driven
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident
Competencies:
- Persuading and influencing
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Commercial Thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with Pressures and Setbacks
Apply by: 6 July 2026
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail