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  • Posted: Nov 4, 2024
    Deadline: Not specified
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  • Bluegrass Digital is a leading provider of creative technological solutions and digital production services for mobile, web and social platforms. With our head office in London and hubs in Cape Town and Johannesburg, our highly-skilled team offers a diverse pool of knowledge and expertise, bringing together creativity and innovative technology that delivers ...
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    IT Operations and Security Officer

    • The IT Operations and Security Officer at Bluegrass Digital will oversee the company's IT infrastructure and cybersecurity practices. This role is critical to ensuring the smooth operation of all IT systems while maintaining stringent cybersecurity measures to protect digital assets. The Officer will work closely with leadership to align IT operations with business goals and ensure compliance with industry regulations. A strong technical foundation in IT operations and security management, combined with a proactive, hands-on approach, is essential.

    Key Performance Areas

    • IT Operations Management: Ensure optimal performance and uptime for all IT systems across the organization. Implement proactive monitoring and incident response processes to minimize disruptions.
    • Cybersecurity Strategy: Develop and enforce a robust cybersecurity strategy to safeguard systems, networks, and data from threats.
    • Risk Management: Identify and manage IT-related risks, and collaborate with leadership to develop risk mitigation strategies.
    • Team Leadership: Lead IT and security teams, ensuring alignment with Bluegrass's business goals and maintaining high performance.
    • Vendor and Contract Management: Manage relationships with IT vendors and service providers to ensure efficiency and cost-effectiveness.
    • Compliance and Audit: Ensure compliance with GDPR and industry standards. Lead audits and maintain data security protocols.

    Team Performance Areas

    • Communication: Foster clear communication across IT teams and stakeholders.
    • Collaboration: Ensure effective cross-team collaboration to meet organizational objectives.
    • Quality of Work: Deliver high-quality results that meet expectations.
    • Timeliness: Complete tasks and projects within agreed timelines.
    • Innovation: Continuously identify opportunities for improving systems and processes.
    • Professional Development: Encourage ongoing skill development and knowledge sharing within the team.
    • Deadline Management: Prioritize tasks effectively to meet deadlines, keeping stakeholders informed of progress and potential delays.

    Key Responsibilities

    • Oversee Bluegrass's IT operations to ensure system reliability and service continuity.
    • Develop and maintain cybersecurity policies and training programs.
    • Coordinate responses to IT incidents and manage recovery from cybersecurity breaches.
    • Stay updated on emerging threats, mitigation strategies, and regulatory changes.
    • Ensure compliance with GDPR and other industry standards.
    • Advise senior leadership on IT operations and security strategies, supporting business growth and technological investments.
    • Conduct regular risk assessments to identify vulnerabilities.
    • Collaborate with Finance and HR for budgeting and recruitment in the IT and security functions.

    Key Performance Indicators

    • IT systems uptime and availability.
    • Response and resolution time for cybersecurity incidents.
    • Compliance with security policies and industry regulations.
    • Cost-effectiveness in IT operations.
    • Employee satisfaction with IT support and security measures.
    • Effective risk management and mitigation of cybersecurity threats.
    • Timely reporting and audit compliance.

    Person Specification:

    Essential

    • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
    • Proven experience managing IT operations and implementing cybersecurity strategies.
    • Strong knowledge of cloud platforms (Azure, AWS), networking, and IT infrastructure.
    • Experience with cybersecurity frameworks (ISO 27001, NIST) and incident response.
    • Strong leadership skills with experience managing teams and large-scale projects.
    • Excellent organizational, communication, and interpersonal skills.

    Desirable

    • Certifications such as CISSP, CISM, or relevant cloud technology certifications.
    • Familiarity with project management frameworks like Agile or Waterfall.
    • Competencies:
    • Technical competence in cloud infrastructure management.
    • Customer focus with a commitment to user satisfaction.
    • Results-oriented with strong prioritization and deadline management skills.
    • Commitment to continuous improvement and professional development.
    • Adaptability in a fast-changing environment.
    • Strong teamwork, collaboration, and communication skills.
    • Initiative and problem-solving mindset with attention to detail.

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    Web Developer (Cape Town)

    • We're looking for a talented and passionate Front-End Developer to join our development team. The ideal candidate will have a strong background in front-end technologies and a keen eye for design, ensuring that our applications are both functional and aesthetically pleasing. You will work closely with our back-end developers, designers, and product managers to create user-friendly, responsive web applications that provide an exceptional user experience. 

    Key Responsibilities:

    • Develop and maintain responsive web applications using modern front-end technologies.
    • Collaborate with UX/UI designers to implement design mockups and ensure consistency and usability.
    • Optimize applications for maximum speed and scalability.
    • Ensure the technical feasibility of UI/UX designs.
    • Implement best practices for web development, including accessibility and SEO.
    • Write clean, maintainable, and well-documented code.
    • Participate in code reviews and contribute to the continuous improvement of the development process.
    • Stay up-to-date with the latest industry trends and technologies to ensure our applications are current and competitive.
    • Troubleshoot and debug issues to improve application performance and user experience.

    Qualifications:

    • Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
    • Proven experience as a Front-End Developer or similar role.
    • Proficient in HTML, CSS, JavaScript, and modern front-end frameworks (e.g., React, Angular, Vue.js).
    • Experience with version control systems (e.g., Git).
    • Familiarity with RESTful APIs and web services.
    • Understanding of responsive design principles and mobile-first development.
    • Strong problem-solving skills and attention to detail.
    • Excellent communication and teamwork skills.
    • Ability to work in a fast-paced, collaborative environment.
    • Knowledge of web performance optimization techniques.
    • Experience with CSS preprocessors (e.g., Sass, Less) is a plus.
    • Familiarity with build tools and task runners (e.g., Gulp) is a plus.

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    ERP Business Solutions Consultant

    • At Bluegrass Digital, we are seeking a skilled ERP Implementation Specialist to join our dynamic team. In this role, you will be responsible for the end-to-end management of ERP systems, from implementation to customization and ongoing support. You’ll work closely with clients to ensure their business processes are seamlessly integrated into the ERP solution, providing tailored software solutions and exceptional service. If you’re passionate about delivering high-quality ERP solutions and have a strong technical and business background, we’d love to have you on board!

    Key Responsibilities

    • Lead the successful implementation and ongoing maintenance of ERP systems and integrated 3rd party solutions.
    • Execute project tasks, including installations, upgrades, and system customizations.
    • Provide comprehensive user training and develop accompanying training materials.
    • Analyze and scope business processes, drafting Business Requirement Specifications (BRS).
    • Deliver on-site, remote, and help-desk support for ERP solutions.
    • Customize reports and forms to meet client needs.
    • Conduct in-depth evaluations of customer requirements to tailor software solutions.
    • Engage in business analysis to ensure alignment of solutions with client operations.
    • Achieve and maintain necessary Acumatica certifications, ensuring continuous professional development.
    • Stay current with the latest training through continuous badge refreshment.
    • Effectively communicate with the team, project manager, and director to ensure project success.
    • Maintain administrative duties such as updating timesheets and support cases.

    Qualifications

    • Degree in IT, Finance (BCom Finance/Information Systems), or Engineering is preferred.
    • Proficiency in SQL and ERP financial systems.
    • Experience with Business Analysis processes and software implementation.
    • Strong familiarity with Microsoft products.
    • Certified Consultant in ERP systems (e.g., Sage, Acumatica) is advantageous, but experience with systems such as SAP, Syspro, NetSuite, Sage, Epicor, or Microsoft Business Central will be considered.
    • Understanding of financial and business operational workflows in company settings.
    • Prior experience in a similar role is essential.

    Skills And Competencies

    • Expertise in managing end-to-end system/client projects, from information gathering, solution design, program specification, system configuration, and testing to user training, installation, troubleshooting, and continuous support.
    • Strong problem-solving skills, responsibility, and ability to work under pressure.
    • Additional Requirements:
    • Must have reliable transportation and a valid driver’s license.
    • Must be a South African citizen.
    • Organized, dedicated, and capable of managing workload independently.
    • Must have a home-based office setup with reliable connectivity.

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    Azure Cloud Engineer

    Position Overview:

    • We are seeking a talented and motivated Azure Cloud Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and managing cloud infrastructure and services on Microsoft Azure. You will work closely with cross-functional teams to ensure seamless integration of cloud solutions, improve system performance, and enhance security.

    Key Responsibilities

    • Design, deploy, and manage scalable and reliable Azure cloud infrastructure.
    • Collaborate with development teams to create and implement cloud-based applications and services.
    • Monitor and optimize cloud performance, ensuring high availability and reliability of services.
    • Implement security best practices to safeguard cloud environments and data.
    • Troubleshoot and resolve cloud-related issues promptly.
    • Stay up-to-date with emerging cloud technologies and best practices.
    • Assist in the migration of existing applications and services to Azure.
    • Provide technical guidance and support to team members and stakeholders.

    Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • Proven experience working with Microsoft Azure services and solutions.
    • Strong understanding of cloud architecture, design patterns, and best practices.
    • Proficiency in scripting and automation using tools like PowerShell, Azure CLI, or Terraform.
    • Experience with CI/CD pipelines and DevOps practices.
    • Familiarity with networking concepts, virtual machines, and containerization (Docker, Kubernetes).
    • Excellent problem-solving skills and attention to detail.
    • Strong communication and collaboration skills.

    Method of Application

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