Available Jobs at Pick n Pay Stores Limited

• Value Added Services (VAS) is a rapidly growing division within the Pick n Pay Group, operating across PnP Supermarkets, PnP Hypermarkets, PnP Clothing, PnP Franchise, PnP Africa, and all Omni-Channel touchpoints.
• The division consists of 5 strategic units: Financial Services, Value Added Services, Mobile, VAS Marketing and VAS Trade & Operations.
• The Financial Services portfolio sits at the heart of PnP’s aspiration to build a modern retail ecosystem, offering customers accessible, low-cost and innovative financial products across payments, money movement, insurance, lending and cross-border remittances.
• Joining the VAS team provides the unique opportunity to work in an entrepreneurial, fast-paced environment while benefiting from the support, infrastructure and cross-functional integration of a major South African retailer.
• The Head of Financial Services is accountable for designing, scaling and commercialising PnP’s Financial Services ecosystem.
• This leader oversees key strategic partnerships and owns the full end-to-end product portfolio, including:
• Cash withdrawals and deposits
• Domestic & cross-border money transfers
• Payments & acceptance innovation
• Insurance (funeral, life, pet, device, etc.)
• Lending and credit-enablement solutions
• The role carries full P&L ownership, responsible for revenue growth, profitability, operational excellence, customer value creation, and regulatory compliance while orchestrating collaboration across multiple industries (banks, fintechs, insurers, MNOs, regulators, and technology partners).
• Bachelor’s degree in Business, Finance, Commerce, or related field (MBA preferred) and or,  proven experience in Financial Services strategy, product development, and ecosystem management (preferably in retail, fintech, or banking environments). 
• Demonstrated success in managing strategic partnerships across financial institutions, fintechs, or insurers. 
• Strong track record of owning revenue and profitability targets with meaningful PnL responsibility. 
• Exceptional leadership, coaching, and people development skills. 
• Strong commercial acumen, negotiation capability, and data-driven decision-making. 
• Excellent communication and influencing skills, including experience presenting to senior executives and external partners. 
• Working knowledge of regulatory frameworks, compliance requirements, and emerging industry trends in payments, money movement, insurance and lending.

Financial Services Strategy & Growth 

• Develop and execute the Financial Services strategy that aligns with PnP’s customer, commercial and digital transformation priorities. 
• Identify and incubate new revenue streams, customer value propositions, and innovative financial products. 
• Drive a retail-led financial inclusion agenda that strengthens PnP’s positioning in the market. 

Product Ownership & Execution 

• Lead the full lifecycle management of FS products: design, pricing, business case development, operational readiness, go-to-market, and continuous optimisation. 
• Ensure smooth integration between product, store operations, IT, risk, finance, and marketing teams. 
• Leverage data insights to shape product decisions and customer segmentation strategies. 

Partnerships & Ecosystem Management 

• Build and deepen partnerships with banks, fintechs, insurers, payment service providers, and regulatory and industry bodies. 
• Negotiate commercial agreements, service levels, joint business plans, and shared innovation pipelines. 
• Ensure partners deliver consistently against performance, compliance, and customer experience expectations. 

Revenue & PnL Management 

• Own the Financial Services PnL, including revenue, gross profit, opex allocations, targets and forecasting. 
• Drive performance management rhythms including weekly trading, monthly business reviews, and quarterly strategy check-ins. 
• Continuously identify margin opportunities, cost efficiencies, risk mitigations, and operational improvements. 
• Cross-Functional Leadership & Stakeholder Influence 
• Collaborate with internal teams (Commercial, Omni-Channel, IS&T, Marketing, Finance, Risk, Operations) to deliver seamless execution. 
• Represent Financial Services in senior forums, steering committees, and strategic decision-making sessions. 
• Advocate for a customer-first mindset across all FS initiatives. 

Reporting, Insights & Governance 

• Produce clear, data-driven performance reports, dashboards, and board-level presentations. 
• Ensure compliance with financial regulations, internal controls, data privacy standards, and risk requirements. 
• Monitor industry trends to inform future investment and innovation decisions. 

Leadership & Talent Development 

• Lead and mentor a team of Product Managers, fostering a culture of innovation, accountability, and performance. 
• Build a robust succession pipeline by developing future leaders and attracting high-calibre talent. 
• Promote a collaborative and entrepreneurial culture within the VAS division.

Competencies:

Strategic Agility:

• Anticipates market shifts and adapts strategies to maintain a competitive edge.

Change Leadership:

• Drives transformation and fosters a culture of innovation and continuous improvement.

Stakeholder Engagement:

• Builds trust and rapport with diverse internal and external stakeholders, including regulators, partners, and executive leadership.

Commercial Foresight:

• Identifies emerging opportunities and risks, translating insights into actionable business initiatives.

Digital Fluency:

• Leverages digital tools and analytics to inform decision-making and enhance customer experience.

Resilience & Adaptability:

• Thrives in high-pressure, fast-paced environments, navigating ambiguity with confidence.

Ethical Judgment:

• Upholds the highest standards of integrity, compliance, and ethical conduct.

Talent Magnetism:

• Attracts, inspires, and retains top talent, cultivating a high-performance team culture.

Closing date: 23 December 2025

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•  The Regional Internal Auditor is responsible for conducting compliance audits, monitoring risk exposure, and ensuring that stores adhere to Pick n Pay Clothing's operational standards within their assigned regions.
• This field-based role serves as the frontline verification of compliance across the retail network.

X6 POSITIONS AVAILABLE - IN THE BELOW LOCATIONS: 

• Western Cape
• KwaZulu-Natal & Eastern Cape
• Gauteng North, Limpopo & Mpumalanga
• Gauteng South
• Gauteng, Northern Cape & Free State

Qualifications & Experience:

• Diploma/Degree in Internal Auditing, Risk Management, or Commerce
• 3 years audit experience with focus on operational compliance
• Retail experience
• Valid driver's license and clean driving record (essential)
• Proficiency with digital audit tools and data analysis techniques
• Knowledge of retail loss prevention methodologies and metrics
• Understanding of retail regulatory requirements (e.g., FICA, POPIA, OHS).
• Comfortable working with digital audit tools such as Yoobic, Power BI, or equivalent.

Competencies:

• Conduct Audits
• Compliance Oversight
• Issue Resolution
• Training Delivery
• Risk Monitoring
• Problem Solving

Auditing and Compliance Monitoring:

• Conduct scheduled and surprise audits using standardized digital audit tools
• Assess compliance with stock, cash, safety, and loss prevention controls
• Apply risk-based sampling methodologies to maximize audit effectiveness

Collaboration with Area Managers:

• Partner with Area Managers to address non-conformances and develop action plans
• Guide Store Managers on compliance improvement and corrective actions
• Provide real-time coaching during audit visits to enhance understanding

Reporting & Documentation:

• Prepare detailed audit reports with clear findings, risk ratings, and recommendations
• Track and document recurring issues within the assigned region using centralized systems
• Contribute to risk heat maps and trend analysis for leadership review

Training and Support:

• Conduct on-site compliance coaching for store teams during visits
• Assist Area Managers in maintaining compliance culture through regular engagement
• Share best practices across regions to improve overall compliance performance

Follow-Up & Verification:

• Ensure timely resolution of audit findings through systematic tracking
• Verify closure of action items with documented evidence
• Escalate repeat or high-risk issues to leadership with supporting documentation

Closing date - 13 January 2025 

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Purpose of the job

• We are seeking individuals to join our dynamic Pick n Pay Clothing Crew. You should be eager to gain experience in the Clothing retail industry.
• The ideal candidate will be customer minded, passionate about Clothing and eager to learn.

Key Responsibilities

• Outstanding customer care skills, the ability to interact and communicate with customer
• Maximise sales to meet store targets.
• Display merchandise according to company standards.
• Handle stock according to set standards.
• Maintain outstanding store condition and visual merchandising standards.
• Perform all sales related duties - Accurate and efficient till operation skills.
• General health, safety and housekeeping standards

Minimum Requirements

• Matric or relevant tertiary qualification
• 1 year + Clothing retailer experience
• Passion for retail
• Proficient in English
• Hard working and able to work shopping mall hours

Competencies

• Assertive and able to communicate effectively
• Align with Pick N Pay values
• Self-motivated and own development driven mindset
• Good Service Orientation
• Good Interpersonal skills and a Team player
• Cusomer centric
• Hard working and able to work shopping mall hours

End Date: January 1, 2026

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• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
• Grade 12 
• 2 - 4 years Produce experience
• 1 - 2 years running a department and responsible for sales staff
• Management experience - coaching, training, dealing with noncompliance and performance issues 

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP  
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures product is wrapped and packed according to standards 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar 
• Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation 
• Monitors the adherence to food safety and health and safety standards are maintained 
• Manages Non-Conformances via effective corrective action 
• Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist  

Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained, equipment is manned and in working order 

​​​​​​​Staff Management 

• Communicates critical information to staff 
• Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative non compliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste  
• Checks and amends Kronos scheduling 
• Coaches staff 

​​​​​​​Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. 
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

​​​​​​​Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  
• Processes waste  
• Ensure PID’s are counted correctly as per the National P & L schedule  

Closing date - 04 January 2025

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• Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.
• Grade 12 
• 4 - 5 years experience in retail
• 2 years in General Merchandise
• 1 year leadership / supervisory experience

Competencies:

• Communication  
• Controls quality & standards 
• Customer orientation / Passion for customer 
• Delegation  
• Team orientation 

Merchandise Management  

• Ensures that hygiene, housekeeping and safe work standards are maintained  
• Monitors adherence to merchandise/display standards   
• Conducts regular quality checks on merchandise   
• Checks that pricing of products are correct  
• Optimises stock levels  
• Ensures the safe handling of and disposal of hazardous chemicals  
• Identifies possible hazards in the workplace  
• Manages inventory  
• Monitors quality checks on merchandise  
• Checks and advises on merchandising safety and hygiene standards 
• Monitors competitor developments and customer profiles  
• Develops and builds supplier relationships 
• Analyses category performance 

Finance  

• Monitors departmental gross margins and turnover and identifies deviations 
• Conducts bi-annual stock take   

People Management & Development 

• Evaluates the performance of subordinates against agreed objectives and standards 
• Monitors, assists and advises on staff performance 
• Supervises staff 
• Provides input into scheduling requirements for the department  

Operations & Maintenance 

• Ensures that all equipment is maintained in effective working order 
• Ensures that equipment is operated in accordance to laid down standards 
• Ensures that checks are carried out on faulty equipment before calling out relevant contractor 
• Ensures that back-ups are well maintained 

​​​​​​​Shrinkage & Security 

• Ensures adherence to security procedures 
• Implements shrinkage control measures 
• Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness 
• Opens and locks store 
• Attends to alarm call-outs 
• Ensures that cash office procedures and security checks are adhered to  

 ​​​​​​​Administration 

• Completes all relevant administration documentation 
• Monitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued lines 
• Monitors and checks that price changes are actioned daily 
• Analyses stock reports 
• Confirms daily rosters and follows up on deliveries 
• Utilises daily stock reports 
• Monitors daily/weekly turnover  

​​​​​​​Customer Service Management  

• Provides customers with information on store layout, product availability and customer services 
• Listens, confirms and responds to customer request for products and services 
• Deals with customers who wish to return/exchange/repair goods previously purchased 
• Performs front-line duty 
• Handles customer complaints 

​​​​​​​Sales Promotions  

• Plans and implements sales promotions 
• Plans and implements the execution of in-store promotions 
• Monitors the implementation of promotional activities in store 
• Evaluates the success of promotional activities in-store 

Closing Date - 13 January 2026

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• Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/ deadlines.
• Operate all Butchery Equipment including the Bandsaw.
• Report any defective equipment/utensils to the Butchery Manager.
• Control, Merchandise and Promote stock according to laid down procedures and standards.
• Prepare and break various meat carcasses according to laid down specifications.
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.
• Prevent wastage / shrinkage / damages.
• Check temperatures and monitor/maintain the cold chain.
• Provide the required product or services and handle customers in a courteous and businesslike manner.
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
• Assist with the receiving of meat from suppliers.
• Assist with training staff on various new products / lines. 
• Must be customer minded and a team player.
• Good communication skills – listen carefully and respond appropriately.
• Have passion for the product and a sense of urgency.
• Ability to complete tasks accurately.
• Develop Self – look for opportunities to grow and develop self.
• Able to cut / manufacture / produce various meat products e.g. loin chops, roast, etc., (This skill will be tested).
• Able to work in a cold environment.
• Be physically able to lift carcasses and containers of meat.
• Must comply with the medical criteria required by the OHS Act for the Butchery.
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Grade 12

End Date: December 25, 2025

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• To prepare and produce products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
• Manufacture/ prepare and/ or wrap products according to specifications/ standards and daily/ weekly budgets
• Correctly price random weight/ loose selling items
• Check correct pricing e.g Labels
• Conduct regular quality checks, ensure that stock is rotated. Damaged/ expired stock is removed
• Prevent wastage/ shrinkage/ damages
• Check temperatures/ maintain the cold chain
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor back-up)
• Ensure security procedures are adhered to
• Operate and clean equipment according to laid down standards
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
• Process all customer orders according to the correct procedures and servce standards
• Promote products
• Communicate effectively with employees, management, customers and suppliers
• Calm/Patient 
• Communicate 
• Conscientious (by the book)  
• Customer minded  
• Handle routine work  
• Thorough / accurate  
• Team Player
• Able to manufacture / produce various meat products e.g. sausage, mince etc. 
• Must be able to communicate in English
• Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

Closing date : 24 December 2025

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• To lead and manage the General Merchandise Department (Audio Vision and Large Appliances) to achieve sales, profitability, and operational excellence. The role focuses on driving sales performance, optimizing stock management, ensuring superior customer service, and leading a motivated sales team to deliver exceptional in-store experiences.
• Grade 12 (Matric); tertiary qualification in Retail Management or related field advantageous.
• Minimum 3–5 years’ experience in retail management, preferably in General Merchandise or Electronics.
• Proven track record in achieving sales and operational targets.
• Sound understanding of merchandising principles and stock management systems.
• Ability to work retail hours 

Competencies

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with attention to detail.
• Sales-driven and customer-focused approach.
• Ability to work under pressure and manage competing priorities.
• High level of initiative, energy, and commitment to achieving results.

Sales & Financial Performance

• Drive sales and profitability within the Audio Vision and Large Appliances categories.
• Manage GMD operations to achieve or exceed budgets, turnover, and gross profit targets.
• Monitor sales and expense budgets, analysing variances and implementing corrective actions.
• Identify opportunities to increase sales and improve customer engagement.

Stock & Merchandise Management

• Lead the team to maintain optimal stock levels and minimize out-of-stock situations.
• Analyse stock reports and take timely action to ensure correct product availability and range.
• Oversee merchandising standards and ensure compliance with planograms and visual guidelines.
• Implement and monitor shrinkage control measures to minimize losses.

​​​​​​​Customer Service Excellence

• Ensure consistent delivery of high-quality customer service by all team members.
• Respond to customer queries and concerns in a professional and solution-oriented manner.
• Promote a culture focused on customer satisfaction and positive shopping experiences.

​​​​​​​People Leadership & Performance Management

• Lead, motivate, and coach the sales team to achieve departmental goals.
• Monitor individual and team performance, providing regular feedback and implementing corrective actions where necessary.
• Foster a high-performance culture characterized by teamwork, accountability, and urgency.

​​​​​​​Promotions & Marketing

• Coordinate and execute promotional and marketing activities within the department.
• Ensure in-store promotions are correctly implemented and effectively communicated to customers.

​​​​​​​Operations & Compliance

• Ensure compliance with company policies, standard operating procedures, and safety regulations.
• Uphold security and stock control measures to reduce shrinkage.
• Maintain accurate records and reporting related to sales, stock, and departmental performance.

Closing date: 13 January 2026

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• To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met and provide exceptional Customer Service and uphold the company values with the community.
• Matric / Grade 12
• Must have a valid Driver’s license code 08
• 12 – 18 months face-to-face customer service experience (preferred)
• Must be successful in at least 2 competency-based interviews
• Must be flexible and willing to be transferred between stores

Competencies

• High energy levels
• High attention to detail
• Ability to think on your feet when resolving problems
• Customer service centric
• Demonstrate sense of urgency
• Professional behaviour
• Analytical skills
• Good communication skills
• Good interpersonal skills

Key Responsibilities

• Manage Customer Service
• Ensure Store Standards are upheld and all SOP's are adhered to
• Ensure effective communication with all internal and external stakeholders
• Conduct on-the-job training and coaching for new and current store employees
• Facilitate Social Responsibility activities
• Compile relevant reports and ensure effective record keeping
• Support and participate in all the ad-hoc national and regional projects/initiatives to ensure successful execution

Closing date: 28th December 2025

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• To lead the analytics and data science function, delivering advanced analytical insights, predictive models, and other AI/ML solutions that drive commercial impact, operational efficiency, and customer engagement for Pick n Pay.
• This role is accountable for building and managing a high-performing team of analysts and data scientists, overseeing the analytics and data science roadmap, implementing a demand process for analytics and data science requests, and ensuring the effective embedding of insights into decision-making across the organisation.
• The Senior Manager works closely with business stakeholders to identify opportunities, scope analytical projects, and measure value delivered.
• Minimum: Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field.
• Preferred: Master’s or PhD in a quantitative discipline; certifications in AI/ML or advanced analytics tools (e.g.,Python, R)
• Minimum: 8+ years in analytics or data science, with at least 3 years in a leadership role.
• Preferred:
• Retail/FMCG analytics experience
• Proven delivery of predictive and prescriptive analytics solutions at scale
• Experience managing hybrid teams and multiple concurrent projects
• Strong commercial acumen
• Proficiency in analytics tools and technologies including Snowflake, Microsoft SQL Server, Python, Power BI, BigQuery, Redshift or comparable platforms.
• Working knowledge of statistical modelling, machine learning, and advanced analytics foundations such as regression, decision trees, random forests, gradient boosting, clustering, feature engineering, crossvalidation
• Git basics - code review and collaboration
• Experience turning raw data into actionable insights through advanced modelling

Competencies

• Cognitive: Strategic thinking, Analytical capability, Problem solving, Judgement & decision-making.
• Personal: Drive, Curiosity, Resilience, Accountability.
• Interpersonal: Stakeholder engagement, Collaboration, Influence.
• Communication: Data storytelling, Executive presentation, Negotiation.
• Functional: Advanced analytics, Data science, Machine learning, AI, Statistical modelling, Data visualisation, Experiment design.
• Leadership: Team leadership, Capability building, Change management.

Key Responsibilities

• Define and execute the analytics & data science strategy, aligned to enterprise data objectives and business priorities.
• Lead the development, deployment, and maintenance of predictive models (price elasticity and optimization, promo effectiveness, demand forecasting), customer segmentation and recommendation systems to enable proactive decision making across the organization.
• Lead experimentation practices such as A/B testing, control group design and causal inference to validate
• impact before scaling solutions
• Ensure ethical, transparent, and privacy-compliant use of AI/ML techniques.
• Partner with business units to embed insights into decision-making and measure impact on KPIs.
• Collaborate with Data Engineering and Reporting teams to ensure timely access to quality data for analysis and model development
• Define and oversee end-to-end data science project lifecycles — from problem framing to deployment.
• Review methodologies, model designs, and analysis approaches for technical soundness
• Ensure reproducibility, proper documentation, and adherence to best practices
• Plan, prioritize, communicate, and coordinate projects and resources
• Promote data and AI literacy and analytical capability across the organization.
• Stay abreast of emerging analytics and AI/ML trends, technologies, and best practices, and apply them where relevant.
• Manage external partnerships and vendor relationships for advanced analytics tools and platforms.
• Lead, mentor, and develop a skilled team of analysts and data scientists.

Closing date: 27 December 2025

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• Correctly receives all deliveries to stores, and despatch of returns to vendors
• Minimises shrinkage risk on receiving doors
• Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc.
• Matric / Grade 12
• Receiving supervisor experience required

Competencies

• Ability to read and interpret reports
• Able to achieve results through others
• Well organised
• Good communications skills
• Ability to adhere to standards, procedures and policies
• Good customer orientation
• Good communication skills
• Good business acumen

Key Responsibilities

Receiving

• Scale checks, Fire doors, Alarms and Generator checks
• Ensure all deliveries are received in terms of Standard Operating Procedures Manual (SOP)
• Ensure all returns, i.e., Goods, Equipment and Recyclables are processed in terms of Standard Operating Procedures Manual (SOP)
• Meet all deadlines for receiving as per SOP Requirements
• Ensure receiving and areas of responsibility as detailed in receiving Check Lists are adhered to as per requirements
• Report all checklist failures to relevant persons as detailed therein
• Complete all required documentation and files as required for receiving End of day procedures
• Reject stock / delivery when standards/processes rules are not adhered to
• Responds to queries on DC Claims

Health and Safety

• Ensure that housekeeping standards inside and outside the receiving department are maintained
• Ensure that safety standards are adhered to in terms of receiving practice and use of equipment

People Management & Development

• Coaches and supervises staff

Closing date: 28 December 2025

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• Management of the department to ensure maximum sales and promotions. Ensure compliance to standards, regulations and sets plans to achieve goals and objectives.
• Matric / Grade 12 
• 2-4 years relevant retail supervisor/management

Competencies

• Ability to create, read and interpret reports  
• Able to achieve results through others  
• Good interpersonal communications skills  
• Adhere to and monitor the implementation of standards, procedures and policies  
• Excellent customer orientation  
• Good business acumen

Key responsibilities

• Merchandising Management     
• Rotates stock as per policy/SOP on sales floor and back up area  
• Follows standards set down for promotional space  
• Ensure department follows H&S standards and processes as per SOP
• Understand customer needs and communicate these to demand planning  

Systems Management  

• Identifies, counts, and records out of stocks & over stocks  
• Actions all administrative functions   

Customer Services Management  

• Handles customer complaints and special customer requests  
• Advises customers on products  
• People Management & Development  
• Lead and mentor team members.
• Identify team training needs

Finance & Administration  

• Ensures that all equipment is properly maintained in effective working order  
• Monitors results and investigates deviations to budget.
• Monitors waste, and ensures procedures are adhered to

Closing date: 28 December 2025

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• This is an exciting career opportunity for a Store Manager at our Local Willowbridge Store, Western Cape.
• The Local Store Manager will be responsible for the leadership and supervision of the store.
• This function includes planning, organising, directing, motivating, and controlling the work of the store team to achieve the Pick n Pay Local Format’s objectives.
• Matric / Grade 12
• 5 years retail experience  
• 3 years store management experience  
• 3 years management experience 
• Computer Skills (Intermediate)

Competencies

• Ability to work in a fast-paced environment and to simultaneously meet various deadlines  
• Good communication skill  
• Ability to make decisions  
• Ability to drive results  
• Ability to work with teams  
• Good numerical and financial acumen  
• Reporting & auditing

Key responsibilities

• Deliver customer service that exceeds customer expectations  
• Implement and maintain the KPA’s & KPI’s that define the success of the store
• Monitor and measure all KPA’s and KPI’s
• Identify non-conformance and formulate action plans to rectify  
• Implement and maintain the SOPS for the Local stores and transform them into a daily routine that is managed and driven by all levels of your team  
• Drive on-the-job training that will ensure that staff is skilled and aligned to what is required by Local in terms of delivering a quality product and service aimed at exceeding customer expectations  
• Implement and maintain the Local disciplines of display and merchandising standards
• Ensure that stock levels are maintained and out of stocks are minimised
• Actively work on building a positive team spirit and ensuring that the Local goals are achieved as a team  
• Pull, interrogate, and execute the right action to reports published by the Support and regional office  
• Drive sales through aggressive product displays and by focusing on all advertised lines

Closing date: 27 December 2025

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• Online shopping features (product catalogue, product recommendations, cart e.g.)
• Grocery shopping features (Lists, alternatives, promotions e.g.)
• Degree or diploma in Business Science, Computer Science, Engineering or similar relevant field is beneficial 
• 5 Years working experience as a Product owner or Product Manager 
• Previous working experience as a Mid - Senior Product Owner or experience in tech, start-ups and other high-tech development intensity environments 
• In-depth knowledge of Agile process and principles 
• Proficient in the Atlassian tool suite

Set Product Vision and direction  

• Contribute to creating and evolving the company-wide product strategy with the leaders of the division. 
• Own the strategic roadmap and ensure alignment with organisational goals and market demands. 
• Drive annual strategy sessions to ensure KPI alignment with the business and the Product roadmap. 
• Be close to and represent the data or research findings of how your product/platform users behave and what they want/need 
• Demonstrate leadership and communication skills with success in influencing all levels cross-functionally 
• You are responsible for communicating the product vision to all key stakeholders across the broader organisation.   

Maintain Product Feature Roadmap and Backlog    

• You will lead complex cross-dependency solutioning and manage the end-to-end product development, from planning to delivery, ensuring seamless integration with all our third-party providers. 
• You will be responsible for the implementation of backlog creation and management. Ensuring prioritization of key business drivers across multiple stakeholders, and ensuring this is communicated to all stakeholders, including the development team. 
• As part of prioritisation, you will assess the business value, develop business cases, and prioritise stories, epics, and themes to ensure work focuses on those with the maximum value aligned with product strategy.    

Product Performance & Optimisation 

• Bring a high degree of commerciality, with a focus on customer and business impact, ensuring the commercial sustainability of the products we launch. 
• Make decisions, strategy, priority, and impact visible and understood via roadmaps, one-pagers, reports, and (most importantly) great conversations. 
• Measure and present results and progress toward product goals. 
• Lead on selecting product input metrics that influence the strategic business output metrics and contribute to establishing KPIs 
• Define the necessary metrics and reporting to continuously track the performance of the product.  

Product Excellence in Process & Delivery  

• Ability to focus on the right priorities, aligned with the strategy and our target customer segments, and quantified/prioritised using tools such as MOSCOW and Business scoring.  
• Prioritise time to market using a minimum viable product. Challenge hard on must haves versus nice to haves. Ensure the discipline of hypothesis-driven development. 
• Product one pagers are developed with usefulness for the entire organisation, defining the product challenge/opportunity and with the appropriate approach to the solution. 
• Manage and maintain your domain roadmaps. 

​​​​​​​Competencies:

• This role requires experience managing complex system integrations and cross-domain dependencies to implement the best customer solutions.
• You will be required to collaborate closely with cross-functional product teams in business areas including our e-commerce head, merchandising & promotion teams for customer service, advanced data analytics, and technology.
• A successful candidate will drive the success of our e-commerce grocery business. 
• The role oversees the development of key products and services alongside the product owners in the e-commerce Pod.

Closing date: 05 January 2026

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• Are you looking for a career in Retail? This is a fantastic opportunity to join one of the largest supermarket chain store in South Africa and gain insight and understanding of store operations by working in various departments. This is a career path to become a store manager.

Minimum Requirements:

• Matric/ Grade 12 (attach certified copy to application)
• Sound Numeracy skills and knowledge of retail industry
• 2- 3 years retail experience an added advantage
• Must be able to pass given assessments at the required level
• Must be successful in at least 2 competency based interviews
• Must be flexible and willing to be transferred between stores
• Must be willing to give authorization for a full credit and criminal check
• Must have a valid South African ID (attach copy to application)
• Must have a valid Driver’s license code 08 (attach certified copy of license

Requirements

Competencies:

• Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
• Solve new/unfamiliar problems by generating workable solutions
• Ability to identify/prioritise urgent matters and attend to them immediately
• Ability to influence confidently, firmly and fairly
• Attention to detail
• Building relationships and promote teamwork
• Be able to communicate effectively at all levels
• Results orientated

Key Responsibilities

• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated.
• Damaged/expired stock is removed Prevent wastage/shrinkage/damages Check correct pricing e.g. labels
• Ensure that all administration is completed accurately and timeously
• Analyse, maintain and update relevant information/documentation, take required action when necessary
• Plan and implement sales promotions
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
• Monitor budgets and take required action
• Analyse profitability of department, make recommendations or take required actions
• Optimise stock levels e.g. always in stock, never overstocked through effective ordering
• Manage employees to ensure standards are maintained by competent, motivated employees

Closing date: 05 January 2026

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Competencies:

• Being customer minded by seeing any situation through the eyes of the customer and responding positively.
• Display a passion for the product by enjoying working with and preparing the product and enthusiastically promoting it.
• Display a sense of urgency by constantly striving to complete tasks in the shortest possible time.
• Excellent communication skills in listening attentively, responding appropriately and talking in a clear and understandable manner.
• Be a team player, co-operating with others and participating to achieve goals.
• Develop self by constantly looking for opportunities to improve / grow self.

Key Responsibilities:

• Prepare and process deli products.
• Store, handle, merchandise and promote all deli products according to laid down standards.
• Listen to customer requests, provide the required products / services, advise customers on products and services and handle customers in a courteous and businesslike manner.
• Maintain hygiene and cleanliness standards within the area.
• Wrap products and operate scale.
• Maintain backup areas.

Closing Date: 31 January 2026

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• A Product Owner Lead is a senior-level position in a company's product team. The role is responsible for overseeing the development of key products and services alongside the product owners in the Pod.
• The Product Lead maintains the overarching Pod product's vision while supervising product owners who focus on elements of the product and various features. They work closely with cross-functional teams of engineers, designers, and marketers to ensure that the final product is valuable to target customers.
• A major part of the Product Lead's role is to train and mentor the product owners to ensure they are aligned with the product vision and understand their roles and responsibilities.
• With a combination of technical, business, and leadership skills, a Product Owner Lead is well-equipped to drive the success of a product and contribute to Omni-channel’s growth.
• Previous working experience as a Senior Product Owner in e-commerce
• Certified as Scrum Product Owner
• Experience managing Product Owners
• Degree or diploma in Computer Science, Engineering or similar relevant field is beneficial, but not required.
• Experience in building and running customer facing ecommerce websites and apps.
• Experience in the measurements and KPI’s required to track the performance of an ecommerce business.
• In-depth knowledge of Agile process and principles
• Proficient in the Atlassian tool suite
• Outstanding communication and presentation skills
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Attention to details
• Excellent at collaboration and influencing

Set Vision and direction

• Contribute to creating and evolving the company-wide product strategy with the leaders of the division.
• Own the Pod strategic roadmap and ensure alignment with organisational goals and market demands.
• Create and maintain the Pod product strategy alongside your product team
• Own and drive the Pod Annual strategy sessions to ensure KPI alignment with the business and the Product roadmap
• Collaborate closely with marketing on product launch strategy
• Be close to and represent the data or research findings of how your product/platform users behave and what they want/need
• Demonstrate leadership and communication skills with success in influencing all levels cross-functionally
• By staying abreast of market trends in eCommerce technology and our competitors, you will be able to provide guidance.
• You will be responsible to communicate this product pod vision to all key stakeholders across the broader organisation.

Build the team

• Build a strong, high-performing, highly engaged team through development, coaching, clear goal setting and attention to morale & culture
• Create a positive team environment that expects high performance, instils trust, and ensures clear communications and alignment
• Delegate well, enabling the product pod to work effectively and efficiently, with the right level of scrutiny and oversight, without overloading your own diary
• Establish strong relationships with diverse teams spanning all organisational levels
• Recruit, manage and guide your team to the next level, ensuring that Pick n Pay Omni-channel secures and develops the best talent
• Mentor and develop senior POs, preparing them for higher leadership roles.
• Champion a culture of innovation and continuous improvement within the product management team

Product Performance & Optimisation

• Bring a high degree of commerciality, with a focus on customer and business impact, ensuring the commercial sustainability of products we launch. Make decisions, strategy, priority, impact visible and understood via roadmaps, one-pagers, reports, and (most important) great conversations.
• Measure and present results and progress toward product goals.
• Lead on selecting product input metrics that influence the strategic business output metrics and contribute to establishing KPIs
• Define the necessary metrics and reporting to continuously track the performance of the product.

Encourage Product Excellence in Process & Delivery

• Lead Product initiatives to improve product practices and processes.
• Ensure your team is focused on the right priorities, aligned with the strategy and our target customer segments, and quantified/prioritised using tools such as MOSCOW and Business scoring.
• Coach on the scope and approach for initiatives - prioritise time to market using a minimum viable product. Challenge hard on must haves versus nice to haves. Ensure the discipline of hypothesis driven development.
• Ensure Product one pagers are developed with usefulness for the entire organisation, defining the product challenge/opportunity and with appropriate approach to the solution.
• Ensuring all product owners manage and maintain their domain roadmaps.

Competencies

• Strategic thinker with the ability to set and communicate product vision.
• Skilled at building and mentoring high-performing teams.
• Strong cross-functional collaboration and stakeholder management.
• Commercially minded, with analytical skills to drive product performance.
• Process-oriented, focused on continuous improvement and delivery excellence.
• Excellent communicator, able to influence and align diverse groups.
• Innovative, with a passion for driving change and fostering a culture of growth.

End Date: January 9, 2026

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• To prepare or wrap products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
• Stack and store products in a safe and tidy manner 
• Merchandise products according to laid down standards 
• Correctly price random weight/loose selling items 
• Check correct pricing e.g. labels 
• Check quality, rotate stock, remove expired stock 
• Prevent wastage/shrinkage/damages 
• Check temperatures/maintain the cold chain (if applicable) 
• Adhere to and maintain security procedures 
• Operate and clean equipment according to laid down standards 
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner 
• Process all customer orders according the correct procedures and service standards 
• Promote products with laid down standards
• Communication 
• Numeracy 
• Execution Process Instruction 
• Calm / Patient 
• Conscientious (by the book) 
• Customer minded 
• Handle routine Work 
• Grade 12  
• Butchery experience - advantageous
• Must be able to communicate in English
• Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

Closing date: 24 December 2025