Available Openings at Blue Label Telecoms

RESPONSIBILITIES

Data Analytics

• Preparing, analysing and validating data to enable quantitative analysis for statistical and modelling team
• Explore data to understand its structure and characteristics.
• This includes generating summary statistics, visualizing data distributions, and identifying patterns or trends.
• Gather, analyze, and interpret large datasets from multiple sources to identify patterns, trends, and correlations.
• Apply statistical methodologies and data mining techniques to extrac meaningful insights.
• Conduct ad-hoc analyses to address specific business questions or challenges.

Business Intelligence

• Design and build data models, dashboards, and reports using business intelligence tools to visualise data and provide actionable insights.
• Collaborate with stakeholders to define key performance indicators (KPIs) and set up reporting frameworks.
• Governance/ Compliance
• Ensure that data handling practices adhere to data governance policies and relevant regulations, such as to protect data privacy and security.

Works Collaboratively

• Present findings and recommendations to senior management and key stakeholders in a clear and concise manner.
• Collaborate with stakeholders to understand their requirements and translate them into actionable data solutions.
• Foster strong working relationships with the modelling and analytics teams teams and ensure effective communication of insights and recommendations.

Continuous Improvement

• Keep up-to-date with emerging technologies and tools in data analysis and business intelligence.
• Identify opportunities to automate data analysis processes and enhance reporting efficiency.
• Proactively seek feedback from stakeholders and take initiative to improve data-driven decision-making processes.

Data Reporting

• The core of the role involves improving and enhancing current data sources as well as providing meaningful reports to management.
• Maintain and investigate current reporting with a key focus on improving reporting to the executive team.
• Development of new and dynamic reports based on key data insights and analytics performed.

Client & Customer Management (Internal)

• Act as a business partner to important internal customers and manage relationships with them, while taking guidance from senior colleagues.

Internal Communications

• Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues.

Needs Assessment

• Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues.

Policy Development & Implementation

• Develop procedures and interprets and applies policy for area of expertise to achieve specified outputs, or advise the wider business on application of policy, then monitor implementation of those procedures within the organization.

Strategic Planning

• Develop and/or deliver elements of a strategic planning system with guidance from senior colleagues.

Financial Management and Control

• Work within established systems to deliver prescribed outcomes for a designated area of financial control.

Operations Management

• Supervise others working within established operational systems.

Work Scheduling and Allocation

• Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.

EDUCATION

General Education

• Bachelor’s degree in computer science, Informatics, Actuarial Science or Engineering.
• Other qualifications will be considered if accompanied by relevant experience.

EXPERIENCE

General Experience

• Between 1-5 years experience in data analytics or business information
• Telco related experience would be beneficial but not required.
• Proficient in data analysis tools
• Solid understanding of statistical methodologies and possesses strong business acumen

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RESPONSIBILITIES

Requirements Management

• Gather business requirements and translate them into functional requirements for improvement and enhancement.
• Meet with users to gather requirements for project definition.
• Manage multiple initiatives simultaneously.
• Elicit requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Become a subject matter expert on our data, processes, and business methodologies.
• Collect multiple streams of data and decompose them into concise specifications.
• Develop requirements according to documentation standards.
• Analyse existing procedures and evaluate requested requirements to identify system improvements and process changes.

 Business Analysis Activities

• Decompose high‐level business requirements into an appropriate level of business rules and detailed user, functional, and non‐functional requirements using alternative views such as flows, diagrams, models, and use cases when applicable.
• Perform business impact analyses and business case development with line managers on any change that is proposed on the current environment.
• Measure and baseline all current main value chains' performance and comparison of the To–Be process performance
• Provide and identify opportunities for optimisation
• Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.
• Delivery and engagement within the project pipeline
• Improve processes within the organisation to increase the level and quality of service provided to internal and external stakeholders.
• Deliver a solution that helps the organisation operate efficiently, minimizing operational costs and maximizing profitability.

Business Process Mapping

• Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda.

Change Management

• Collaborate with technical experts and business units to determine the best possible reporting mechanisms.
• Be a liaison between Product Development, Technology, and internal business units including Customer, Go To Market, Sales, Operations, Fraud, Risk and Compliance.
• Collaborate with technical staff to determine system specifications and requirements.
• Counsel and advise users on system capabilities and processes.
• Manage and coordinate all change activities within project

Self - Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Demonstrate consistent application of internal procedures.
• Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change.

EDUCATION

General Education

• Bachelor's Degree preferably with major or additional certification in Business Analysis, Commerce, Information Systems or Project Management

EXPERIENCE

General Experience

• Minimum 5 - 8 years progressive experience within a big data environment, including Banking, Finance, Mobile Network, Value Added Reseller, Payments or eCommerce environment.

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RESPONSIBILITIES

Client Management

• Develop and maintain strong relationships with new and existing clients
• Understand clients' business goals and marketing objectives to tailor OOH solutions that meet their needs
• Act as the primary point of contact for clients, ensuring high levels of satisfaction

Sales and Revenue Generation

• Achieve and exceed sales targets through proactive selling and upselling of OOH advertising solutions
• Identify and pursue new business opportunities to expand the client portfolio
• Create compelling proposals and presentations that effectively communicate the value of Blue Label Media's offerings

Market Research and Analysis

• Stay informed about industry trends, competitor activities, and market changes
• Analyze market data to identify potential growth areas and adapt sales strategies accordingly

Collaboration and Coordination:

• Work closely with internal teams, including marketing, creative, and operations, to ensure seamless execution of campaigns
• Collaborate with colleagues to share insights, best practices, and contribute to the overall success of the sales team

Requirements:

EDUCATION

• Matric
• Bachelor's degree in Business, Marketing, or a related field

EXPERIENCE

• Proven track record of achieving and surpassing sales targets in a similar role
• Strong understanding of the advertising industry and OOH media landscape
• Excellent communication, negotiation, and presentation skills
• Self-motivated with a proactive and results-oriented approach
• Previous experience in OOH media sales is essential
• Minimum of 2 years of successful sales experience, preferably in OOH media