Available Vacancies at Lovisa

The role:

• Actively support the Regional/State and Country Manager in delivering measurables and piercing vision across your markets
• Sales focused and target driven to achieve weekly KPIs. Priority purpose will be to sell in store, and therefore actively contributing to sales mix and contribution
• Be a brand ambassador for Lovisa piercing
• Support with Lovisa branded events. Therefore, must be passionate for the product, piercing and the brand
• Train and develop the teams and ignite passion for the pierce
• Support in training rollouts and signoffs for new store openings
• 100% compliance across your designated market on learning and development modules
• Flexible approach to working across the country in multiple sites. This role will require a lot of travelling for 4-5 days of your working week

 Who you are:

• Data entry skills
• Excel proficient
• Strong communication skills at all levels
• High attention to detail
• Interest in beauty, piercing or jewellery industry
• You will not focus on what cannot be done, you will have positive focus on what can be done
• Urgency. It’s retail, after all. Everything is needed now
• Be engaging, positive and absorb training with enthusiasm. Have your own energy. We will help direct you but not push you.

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POSITION PURPOSE AND EXPECTATION:

The Regional Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:

• Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
• Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
• Reduce unnecessary costs, through effective rostering - the right people at the right time.
• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

To be successful in this role you will have:

• 3 years or more experience in a management position within a Retail or Customer/Sales focused industry
• Proven ability to multi-site manage in a fast paced, high-volume environment
• Demonstrated understanding of Customer experience and continually improving this to achieve results
• Flexibility and desire to travel interstate and/or internationally based on the needs of the business

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Job Description

• You will live for fashion
• Sell with great customer experience
• Conduct our Piercing service
• Replenish sold stock on the move
• Manage the register
• Clean up the store at open and close
• Build great relationships with colleagues and customers
• Be yourself! Enjoy yourself!

About you:

• Strong desire to help and guide customers
• A drive to deliver great results
• An eye for fashion and are aware on all the latest trends
• Strong performance in a face-to-face customer environment