Career Opportunities at Small Enterprise Development Agency (Seda)

MAIN PURPOSE OF THE JOB

• To provide secretarial and administrative support to the Branch to ensure that day to day operations are effectively and efficiently coordinated.

KEY PERFORMANCE AREAS

• Provide secretarial services to the Branch Office
• Provide administrative support to the Branch Office
• Procurement of goods and services
• Implementation of effective filing system in the Branch Office

REQUIRED MINIMUM EDUCATION

• Matric (NQF level 4) and a certificate in Administration (NQF Level 5)

INHERENT JOB REQUIREMENTS

• 2-3 year’s work experience in a similar environment

Able to demonstrate:

• Comprehensive knowledge of secretarial, administrative duties and responsibilities

CRITICAL COMPETENCIES

• Advisory Service
• Communication
• Stakeholder Engagement
• Analytical
• Business Acumen
• Problem-Solving & Decision-Making
• Planning & Organising
• Monitoring & Evaluation
• Performance Driven
• Administrative Diligence
• Team Work
• Adaptability & Flexibility
• Policy Adherence
• Negotiation
• Basic Computer Skills
• Financial Acumen
• Office Management

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MAIN PURPOSE OF THE JOB

• To provide business development services primarily to micro and small enterprises 

KEY PERFORMANCE AREAS

• Provide relevant business advisory services and information to micro and small enterprises
• Conduct Business Diagnostics using relevant tools
• Facilitate and manage the implementation of interventions and business growth strategies
• Monitor and evaluate the improvement of client business position 

REQUIRED MINIMUM QUALIFICATION

• Matric (NQF level 4) and National Diploma (NQF Level 6) qualification in Business Management/Commerce/Engineering/ Project Management 

REQUIRED WORK EXPERIENCE

• 3 – 5 years’ relevant work experience, where at least 2 years’ experience as a business consultant/manager/business owner

Able to demonstrate:

•  Good understanding and knowledge of the small enterprise development sector

INHERET JOB REQUIREMENT

• A Valid South African driver’s licence 

CRITICAL COMPETENCIES

• Customer oriented
• Sound written and verbal communication skills
• Computer literacy
• Good interpersonal skills
• Facilitation / presentation skills
• High ethical standards
• Analytical skills
• Time Management
• Goal oriented
• Team player
• Planning and Organising
• Attention to detail
• Project Management
• Decision-making
• Financial and business acumen
• Innovation

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MAIN PURPOSE OF THE JOB

• The purpose of the internship programme is to provide appropriate and relevant work experience which is in line with the intern’s qualification 

KEY PERFORMANCE AREAS

• Define incident and service request classification schemes
• Record, classify and prioritise requests and incidents
• Verify, approve and fulfil service requests
• Investigate, diagnose and allocate incidents
• Resolve and recover from incidents
• Close service requests and incidents
• Track status and produce reports 

REQUIRED MINIMUM QUALIFICATION

• Matric and a three year tertiary qualification in Information Technology or Computer Science or Information Systems (NQF Level 6). A Degree in IT would be added as an advantage.

REQUIRED MINIMUM WORK EXPERIENCE

• Not Applicable – Work experience exposure programme 

CRITICAL COMPETENCIES

• Communication
• Business Acumen
• Planning & Organising
• Administrative Diligence
• Policy Adherence
• Basic Computer Skills
• Office Management

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MAIN PURPOSE OF THE JOB

• To provide technical support services for Seda hardware, software, telephony, backup and business application systems 

KEY PERFORMANCE AREAS

• Provide technical support service for the customers on hardware, software, network, IP telephony and operating system
• Install and maintain approved software and hardware connecting users to networks and providing initial training
• Participate in ICT strategic initiatives in line with Seda ICT strategic plan
• Coordinate ICT Support Service procurement activities 

REQUIRED MINIMUM QUALIFICATION

• Matric (NQF Level 4) and a Diploma (NQF Level 5/ 12 months certificate) in Information and Communication Technology coupled with recognised industry certifications

REQUIRED WORK EXPERIENCE

• 3 – 4 years’ experience in Information Communication Technology environment of which 2 years should have been performing Technical Support related functions

INHERENT JOB REQUIREMENT

• Valid South African drivers licence

CRITICAL COMPETENCIES

• Analytical
• Problem-Solving & Decision-Making
• Planning & Organising
• Performance Driven
• Administrative Diligence
• Team Work
• Adaptability & Flexibility
• Policy Adherence
• Basic Computer Skills
• Financial Acumen
• Office Management